Lenovo 9486F2U - THINKCENTRE A62 9486 User Manual

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ThinkCentre
User Guide
Machine Types: 3658, 7057, 7062, 7092, 9342, 9344, 9354, 9426, 9486,
9624, 9707, 9804, and 9945

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Summary of Contents for Lenovo 9486F2U - THINKCENTRE A62 9486

  • Page 1 ThinkCentre User Guide Machine Types: 3658, 7057, 7062, 7092, 9342, 9344, 9354, 9426, 9486, 9624, 9707, 9804, and 9945...
  • Page 3 ThinkCentre User Guide...
  • Page 4 Second Edition (December 2009) © Copyright Lenovo 2008, 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    . . 65 Creating rescue media . . 45 Calling for service . . 65 Using rescue media. . 46 Using other services . 66 Creating and using a recovery repair diskette . . 46 © Copyright Lenovo 2008, 2009...
  • Page 6 Purchasing additional services . . 66 Trademarks . . 68 Appendix. Notices ..67 Index ....69 Television output notice .
  • Page 7: Important Safety Information

    If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can ® obtain a Portable Document Format (PDF) version from the Lenovo Support Web site at: http://www.lenovo.com/support...
  • Page 8 User Guide...
  • Page 9: Chapter 1. Product Overview

    Important: Before you install or replace any option, be sure to read and understand the “Important safety information” first. These precautions and guidelines will help you work safely. Note: Use only computer parts provided by Lenovo. Features This section provides an overview of the computer features and preinstalled software.
  • Page 10 v Microphone connector and headphone connector on the front panel v Mono internal speaker Connectivity v 10/100/1000 Mbps integrated Ethernet controller v Peripheral Component Interconnect (PCI) V.90 Data/Fax modem (some models) System management features v Ability to store power-on self-test (POST) hardware test results v ASF 2.0 (Alert Standard Format Specification) v Automatic power-on startup v Preboot Execution Environment (PXE) and Dynamic Host Configuration Protocol...
  • Page 11 1. The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
  • Page 12: Specifications

    Specifications This section lists the physical specifications for your computer. Dimensions Width: 331 mm (13.0 inches) Height: 104 mm (4.1 inches) Depth: 412 mm (16.2 inches) Weight Maximum configuration as shipped: 8.8 kg (19.4 lbs) Environment Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: -40°...
  • Page 13: Software Overview

    This section describes the Windows applications provided with your computer. Software provided by Lenovo The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software provided with your computer may vary depending on your model type.
  • Page 14 (ThinkVantage applications, device drivers, BIOS updates, and other third party applications). Some examples of software that you should keep updated are programs provided by Lenovo, such as the Rescue and Recovery program and the ThinkVantage Productivity Center program.
  • Page 15: Antivirus Software

    Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 16: Locations

    Locations This section provides information to help you locate your computer connectors, components, parts on the system board, and internal drives. Locating connectors on the front of your computer Figure 1 shows the location of the connectors on the front of your computer. Figure 1.
  • Page 17: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
  • Page 18 Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
  • Page 19: Locating Components

    Locating components To remove the computer cover, see “Removing the computer cover” on page 16. Figure 3 shows the location of the various components in your computer. Figure 3. Component locations 1 System fan plenum, system fan and 7 Battery heat sink assembly 2 Microprocessor 8 Power supply assembly...
  • Page 20: Locating Parts On The System Board

    Locating parts on the system board Figure 4 shows the location of the parts on the system board. Figure 4. System board parts locations 1 4-pin power connector 13 Internal speaker connector 2 System fan connector 14 Front USB connector 2 3 Microprocessor fan connector 15 Clear CMOS (Complementary Metal-Oxide Semiconductor)/Recovery jumper...
  • Page 21 the cables to the drive installed. Refer to the appropriate section in Chapter 2, “Installing or replacing hardware,” on page 15 for instructions on how to install or replace internal drives for your computer. Figure 5 shows the locations of the drive bays. Figure 5.
  • Page 22 User Guide...
  • Page 23: Chapter 2. Installing Or Replacing Hardware

    PCI cards, or drives, and maintain your computer by replacing the failing hardware. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
  • Page 24: Installing External Options

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.
  • Page 25: Accessing The System Board Components And Drives

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to access the system board components and drives.
  • Page 26 3. Remove the front bezel by releasing the three tabs and pivoting the front bezel outward from the top. Figure 7. Removing the front bezel 4. In some models, you might have to remove the adapter cards to gain access to the system board components.
  • Page 27: Installing Or Replacing A Memory Module

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
  • Page 28 5. Locate the memory slots. See Figure 4 on page 12. 6. Open the retaining clips. Figure 10. Opening the retaining clips If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown. Figure 11.
  • Page 29: Installing Or Replacing An Adapter Card

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace an adapter card.
  • Page 30 If you are replacing an adapter card, open the adapter card latch and remove the failing adapter card. Figure 14. Removing the failing adapter card Notes: a. The adapter card fits tightly into the card slot. If necessary, alternate moving each side of the adapter card a small amount until it is removed from the adapter card slot.
  • Page 31: Replacing The Hard Disk Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive.
  • Page 32 4. Use the blue handle to pivot the hard disk drive and bracket upward, slide the hard disk drive to the left until it is free from the retaining clips in the bottom of the chassis, and then completely remove it from the chassis. Figure 16.
  • Page 33: Replacing The Optical Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive.
  • Page 34: Replacing The Diskette Drive Or Card Reader

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the diskette drive or card reader.
  • Page 35: Replacing The Battery

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).
  • Page 36 The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer. Refer to the ″Lithium battery notice″...
  • Page 37: Replacing The Heat Sink And Fan Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink and fan assembly.
  • Page 38 5. Pivot the handle 1 to release the heat sink clamp and then disengage the clamp from the plastic retention bracket. Note: The system board for your computer might look different to the one illustrated below. Figure 26. Removing the heat sink and fan assembly held in place by a clamp Note: You might have to gently twist the heat sink and fan assembly to free it from the microprocessor.
  • Page 39: Replacing The System Fan Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system fan assembly.
  • Page 40: Replacing The Internal Speaker

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker.
  • Page 41 7. Push upward on the clip that secures the internal speaker, pivot the internal speaker outward, and then completely remove it from the chassis. Figure 29. Removing the internal speaker 8. Position the bottom of the new internal speaker into the bracket and then pivot the top of the internal speaker until it snaps into position.
  • Page 42: Replacing The Keyboard

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard. To replace the keyboard: 1.
  • Page 43: Replacing The Mouse

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace the mouse: 1.
  • Page 44: Installing Security Features

    9. To update your configuration, refer to Chapter 4, “Using the Setup Utility,” on page 49. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 45: Integrated Cable Lock

    See Figure 33. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order a security cable directly from Lenovo by searching on Kensington at: http://www.lenovo.com/support...
  • Page 46: Padlock

    Padlock Your computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 34. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password.
  • Page 47 2. Locate the Clear CMOS/Recovery jumper on the system board. See “Locating parts on the system board” on page 12. 3. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance or configure position (pin 2 and pin 3). 4.
  • Page 48 User Guide...
  • Page 49: Chapter 3. Recovery Information

    Chapter 3. Recovery information This chapter will help you get familiar with recovery solutions provided by Lenovo. This chapter explains when and how to use the following recovery methods: v Creating and using recovery media v Performing backup and recovery operations...
  • Page 50: Using Recovery Media

    v To create Product Recovery discs on the Windows Vista operating system, click Start → All Programs → ThinkVantage → Create Product Recovery Media. Then, follow the instructions on the screen. v To create Product Recovery discs on the Windows XP operating system, click Start →...
  • Page 51: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 52: Using The Rescue And Recovery Workspace

    4. Follow the instructions on the screen. v To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Rescue and Recovery.
  • Page 53: Creating And Using Rescue Media

    To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 54: Using Rescue Media

    4. In the Rescue Media area, select the type of rescue media you want to create. You can create a rescue medium using a disc, a USB hard disk drive, or a secondary internal hard disk drive. 5. Click OK and follow the instructions on the screen. v To create a rescue medium on the Windows Vista operating system or the Windows XP operating system, do the following: 1.
  • Page 55: Creating A Recovery Repair Diskette

    Device drivers for factory-installed devices are located in the SWTOOLS\DRIVERS subdirectory on the computer hard disk drive (usually drive C:). The latest device drivers for factory-installed devices are also available at http://www.lenovo.com/ support. Other device drivers are on the software media that come with individual devices.
  • Page 56: Setting A Rescue Device In The Startup Sequence

    4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: v In the device subfolder, look for a README.txt file or a file with the .txt extension.
  • Page 57: Chapter 4. Using The Setup Utility

    The following types of passwords are available: v User Password v Administrator Password You do not have to set any passwords to use your computer. However, if you decide to set any passwords, read the following sections. © Copyright Lenovo 2008, 2009...
  • Page 58: Password Considerations

    Password considerations A password can be any combination of up to 12 (1 to 12) alphabetic and numeric characters (a-z and 0-9). For security reasons, it is recommended to use a strong password that cannot be easily compromised. A strong password should adhere to the following rules: v Have at least eight characters in length and contain at least one alphabetic character and one numeric character...
  • Page 59: Selecting A Startup Device

    To set the SATA 1, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 49). 2. From the Setup Utility program menu, select Devices → SATA Drives Setup → SATA 1 and press Enter. 3.
  • Page 60: Selecting Or Changing The Startup Device Sequence

    Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 49). 2. Select Startup and read the information displayed on the right side of the screen.
  • Page 61: Chapter 5. Updating System Programs

    Lenovo might make changes and enhancements to the POST/BIOS. When updates are released, they are available as downloadable files at http://www.lenovo.com.
  • Page 62: Updating (Flashing) The Bios From Your Operating System

    Web site. 1. Go to: http://www.lenovo.com/support 2. Locate the Downloadable files for your machine type as follows: a. In the Enter a product field, type your machine type.
  • Page 63 10. The recovery session will take two to three minutes. During this time you will hear a series of beeps. After the update session is completed, there will be no video, the series of beeps will end, and the system will automatically turn off. Immediately remove the disc from the optical drive before the computer completely turns off or remove the diskette from the diskette drive.
  • Page 64 User Guide...
  • Page 65: Chapter 6. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone.
  • Page 66: Diagnostic Programs

    2. If you are unable to isolate and repair the problem yourself after running the diagnostic programs, save and print the log files created by the diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative.
  • Page 67: Lenovo System Toolbox

    Lenovo troubleshooting center, update system drivers, and view system information. To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system.
  • Page 68: Pc-Doctor For Dos

    PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem.
  • Page 69: Non-Optical Mouse

    3. Turn the mouse upside down to look at the lens. a. If there is a smudge on the lens, gently clean the area with a plain cotton-tipped swab. b. If there is debris in the lens, gently blow the debris away from the area. 4.
  • Page 70 6. Blow air carefully into the ball cage 4 to dislodge dust and lint. 7. Look for a buildup of dirt on the plastic rollers 3 inside the ball cage. This buildup usually appears as a stripe running across the middle of the rollers. 8.
  • Page 71: Chapter 7. Getting Information, Help, And Service

    PDF file and you will be guided through the Adobe Reader program installation. 2. The publications are available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support 3.
  • Page 72: Thinkvantage Productivity Center

    Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer. Note: The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system from Lenovo.
  • Page 73: Help And Service

    For instructions on using the diagnostic programs, see “Diagnostic programs” on page 58. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, follow the instructions at: http://www.lenovo.com/support...
  • Page 74: Using Other Services

    Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. If possible, be at your computer when you call. Have the following information...
  • Page 75: Appendix. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 76: Trademarks

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo...
  • Page 77: Index

    65 diagnostics, troubleshooting 57 diskette drive or card reader, replacing 26 diskette, creating and using a recovery repair 46 documentation, using 65 keyboard connector 10 drivers, device 36 keyboard, replacing 34 DVI monitor connector 10 © Copyright Lenovo 2008, 2009...
  • Page 78 Lenovo System Toolbox 59 rear connectors 9 Lenovo ThinkVantage Toolbox 58 recovering Lenovo ThinkVantage Tools 63 from a POST/BIOS update failure 54 Lenovo Welcome 5, 64 software 41 locating components 11 recovery Boot-block 54 operations, backup and 43 problems, solving 48...
  • Page 79 system (continued) programs 53 system board components, accessing 17 connectors 12 locating parts 12 location 12 memory module 19 system fan assembly, replacing 31 television output notice 68 temporary startup device 51 ThinkVantage Productivity Center 64 trademarks 68 troubleshooting, basic 57 troubleshooting, diagnostics 57 updating (flashing) the BIOS 53...
  • Page 80 User Guide...
  • Page 82 Part Number: 89Y0417 Printed in USA (1P) P/N: 89Y0417...

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