Lenovo ThinkCentre A62 3656 User Manual

Lenovo thinkcentre a62 3656: user guide
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ThinkCentre
User Guide
Machine Types: 3658, 7057, 7062, 7092, 9342, 9344, 9354, 9426, 9486,
9624, 9707, 9804, and 9945.

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Summary of Contents for Lenovo ThinkCentre A62 3656

  • Page 1 ThinkCentre User Guide Machine Types: 3658, 7057, 7062, 7092, 9342, 9344, 9354, 9426, 9486, 9624, 9707, 9804, and 9945.
  • Page 3 ThinkCentre User Guide...
  • Page 4 © Copyright Lenovo 2008. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    ThinkVantage Productivity Center . . 38 Access Help . . 39 Safety and Warranty . . 40 Lenovo Web site (http://www.lenovo.com) . . 40 Help and service Using the documentation and diagnostic . 40 programs . Calling for service .
  • Page 6 User Guide...
  • Page 7: Important Safety Information

    If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo site at: http://www.lenovo.com/support ©...
  • Page 8 User Guide...
  • Page 9: Chapter 1. Product Overview

    Important: Before you install or replace any option, be sure to read and Note: Use only computer parts provided by Lenovo. Features This section provides an overview of the computer features and preinstalled software.
  • Page 10 v Microphone connector and headphone connector on the front panel v Mono internal speaker Connectivity v 10/100/1000 Mbps integrated Ethernet controller v Peripheral Component Interconnect (PCI) V.90 Data/Fax modem (some models) System management features v Ability to store power-on self-test (POST) hardware test results v ASF 2.0 (Alert Standard Format Specification) v Automatic power-on startup v Preboot Execution Environment (PXE) and Dynamic Host Configuration Protocol...
  • Page 11 1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
  • Page 12: Specifications

    Specifications This section lists the physical specifications for your computer. Dimensions Width: 331 mm (13.0 inches) Height: 104 mm (4.1 inches) Depth: 412 mm (16.2 inches) Weight Maximum configuration as shipped: 8.8 kg (19.4 lbs) Environment Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: -40°...
  • Page 13: Software Overview

    PC-Doctor for Windows PE The PC-Doctor for Windows PE diagnostic program is preinstalled on your hard disk drive. It is part of the Rescue and Recovery workspace on each Lenovo computer to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. Use the PC-Doctor for Windows PE if you are unable to start the Windows operating system or if the Lenovo System Toolbox has not been successful in isolating a possible problem.
  • Page 14: Antivirus Software

    Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your hard disk drive with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus program updates.
  • Page 15: Locations

    Locations Locating connectors on the front of your computer Figure 1 shows the location of the connectors on the front of your computer. Note: Not all computer models have the following connectors. Figure 1. Front connector locations 1 USB connector 2 Headphone connector 3 Microphone connector 4 USB connector...
  • Page 16: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
  • Page 17 Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
  • Page 18: Locating Components

    Locating components To remove the computer cover, see “Removing the computer cover” on page 14. Figure 3 shows the location of the various components in your computer. Figure 3. Component locations 1 System fan plenum, system fan and heat sink assembly 2 Microprocessor 3 Optical drive 4 Hard disk drive (internal)
  • Page 19: Locating Parts On The System Board

    Locating parts on the system board Figure 4 shows the location of the parts on the system board. Figure 4. System board parts locations 1 4-pin power connector 2 System fan connector 3 Microprocessor fan connector 4 Microprocessor and heat sink assembly 5 Memory slots (4) 6 24-pin power connector...
  • Page 20 User Guide...
  • Page 21: Chapter 2. Installing Options And Replacing Hardware

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Note: Use only computer parts provided by Lenovo. © Copyright Lenovo 2008...
  • Page 22: Installing External Options

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.
  • Page 23: Accessing The System Board Components And Drives

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to access the system board components and drives.
  • Page 24 2. Remove the front bezel by releasing the three tabs and pivoting the front bezel outward from the top. Figure 6. Removing the front bezel 3. In some models, you might have to remove the adapter cards to gain access to the system board components.
  • Page 25: Installing Or Replacing A Memory Module

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
  • Page 26 5. Open the retaining clips. Figure 9. Opening the retaining clips If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown. Figure 10. Removing the memory module 6. Position the memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board.
  • Page 27: Installing Or Replacing An Adapter Card

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace an adapter card.
  • Page 28 If you are replacing an adapter card, open the adapter card latch and remove the failing adapter card. Figure 13. Removing the failing adapter card Notes: a. The adapter card fits tightly into the card slot. If necessary, alternate moving each side of the adapter card a small amount until it is removed from the adapter card slot.
  • Page 29 5. Close the adapter card latch to secure the adapter card. Figure 14. Installing the new adapter card What to do next: v To work with another option, go to the appropriate section. v To complete the installation, go to “Completing the parts replacement” on page 37.
  • Page 30: Installing Internal Drives

    Installing internal drives This section provides instructions on how to install the internal drives. Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and to enable your computer to read other types of media.
  • Page 31: Drive Specifications

    Drive specifications Your computer comes with the following factory-installed drives: v An optical drive in bay 1 (some models) v A 3.5-inch hard disk drive in bay 2 v A 3.5-inch diskette drive in bay 3 (some models) Any bay that does not have a drive installed has a static shield and bay panel installed.
  • Page 32 “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support To install an optical drive or an additional hard disk drive in bay 1: 1.
  • Page 33: Connecting A Sata Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support To install a diskette drive in bay 3: 1. Remove the computer cover. See “Removing the computer cover” on page 14.
  • Page 34: Replacing The Hard Disk Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive.
  • Page 35 3. Use the blue handle to pivot the hard disk drive and bracket upward, slide the hard disk drive to the left until it is free from the retaining clips in the bottom of the chassis, and then completely remove it from the chassis. Figure 21.
  • Page 36: Replacing The Optical Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive.
  • Page 37: Replacing The Diskette Drive Or Card Reader

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the diskette drive or card reader.
  • Page 38: Replacing The Battery

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).
  • Page 39 3. Locate the battery. See Figure 3 on page 10. 4. Remove the failing battery. Figure 29. Removing the failing battery 5. Install a new battery. Figure 30. Installing a new battery 6. Reinstall the computer cover, and connect the cables. See “Completing the parts replacement”...
  • Page 40: Replacing The Heat Sink And Fan Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink and fan assembly.
  • Page 41: Replacing The System Fan Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system fan assembly.
  • Page 42: Replacing The Internal Speaker

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker.
  • Page 43 6. Push upward on the clip that secures the internal speaker, pivot the internal speaker outward, and then completely remove it from the chassis. Figure 34. Removing the internal speaker 7. Position the bottom of the new internal speaker into the bracket and then pivot the top of the internal speaker until it snaps into position.
  • Page 44: Replacing The Keyboard

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard. To replace the keyboard: 1.
  • Page 45: Replacing The Mouse

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace the mouse: 1.
  • Page 46: Installing Security Features

    9. To update your configuration, refer to Chapter 4, “Using the Setup Utility,” on page 51. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 47: Integrated Cable Lock

    See Figure 38. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order a security cable directly from Lenovo by searching on Kensington at: http://www.lenovo.com/support...
  • Page 48: Padlock

    Padlock Your computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 39. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password.
  • Page 49 2. Locate the Clear CMOS/Recovery jumper on the system board. See “Locating parts on the system board” on page 11. 3. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance or configure position (pin 2 and pin 3). 4.
  • Page 50 User Guide...
  • Page 51: Chapter 3. Recovery Information

    Chapter 3. Recovery information This chapter will help you get familiar with recovery solutions provided by Lenovo. This chapter explains when and how to use the following recovery methods: v Creating and using Product Recovery discs v Performing backup and recovery operations...
  • Page 52: Performing Backup And Recovery Operations

    prompted to insert your Product Recovery discs and are guided through the process of restoring to the factory-installed contents only. To use Product Recovery discs on Windows XP, do the following: Attention: When you restore the factory-installed contents from the Product Recovery discs, all files currently on the hard disk drive will be deleted and replaced by the factory-installed contents.
  • Page 53: Using The Rescue And Recovery Workspace

    To perform a backup operation using the Rescue and Recovery program, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Rescue and Recovery. The Rescue and Recovery program opens. 2. From the Rescue and Recovery main window, click Back up your hard disk drive to select backup operation options.
  • Page 54: Creating And Using Rescue Media

    To create rescue media, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Create Rescue Media. User Guide recovery problems” on page 49.
  • Page 55: Creating And Using A Recovery Repair Diskette

    1. Start your computer and operating system. 2. Using an Internet browser, go to the following Web address: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. Insert a diskette into the diskette drive. Information on the diskette will be erased and the diskette will be formatted appropriately.
  • Page 56: Recovering Or Installing Device Drivers

    The latest device drivers for factory-installed devices also are available at: http://www.lenovo.com/think/support To reinstall a device driver for a factory-installed device, do the following: 1. Start your computer and operating system.
  • Page 57: Solving Recovery Problems

    5. Arrange the startup sequence to meet your needs. 6. Press the Esc key twice to go to the Setup Utility exit menu. 7. Use the down-arrow key to select Save and exit the Setup Utility, then press Enter. 8. When the Setup Confirmation window appears, press Enter. 9.
  • Page 58 User Guide...
  • Page 59: Chapter 4. Using The Setup Utility

    The following types of passwords are available: v User Password v Administrator Password You do not have to set any passwords to use your computer. However, if you decide to set any passwords, read the following sections. © Copyright Lenovo 2008...
  • Page 60: Password Considerations

    Password considerations A password can be any combination of up to 12 (1 to 12) alphabetic and numeric characters (a-z and 0-9). For security reasons, it is recommended to use a strong password that cannot be easily compromised. A strong password should adhere to the following rules: v Have at least eight characters in length and contain at least one alphabetic character and one numeric character...
  • Page 61: Selecting A Startup Device

    To set the SATA 1, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 51). 2. From the Setup Utility program menu, select Devices → SATA Drives Setup → SATA 1 and press Enter. 3.
  • Page 62: Selecting Or Changing The Startup Device Sequence

    Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 51). 2. Select Startup and read the information displayed on the right side of the screen.
  • Page 63: Chapter 5. Updating System Programs

    Lenovo might make changes and enhancements to the POST/BIOS. When updates are released, they are available as downloadable files at: http://www.lenovo.com Instructions for using the POST/BIOS updates are available in a TXT file that is included with the update files.
  • Page 64: Updating (Flashing) Bios From Your Operating System

    Web site. 1. Go to: http://www.lenovo.com/support 2. Locate the Downloadable files for your machine type as follows: a. In the Enter a product field, type your machine type.
  • Page 65 v Turn on the computer and the monitor, and then insert the POST/BIOS update (flash update) disc into the optical drive. Turn the computer off and back on again. 10. The recovery session will take two to three minutes. During this time you will hear a series of beeps.
  • Page 66 User Guide...
  • Page 67: Chapter 6. Troubleshooting And Diagnostics

    If you cannot correct the problem, have the computer serviced. Refer to the safety and warranty information that is provided with your computer for a list of service and support telephone numbers. © Copyright Lenovo 2008 electrical outlet. make sure that it is switched on.
  • Page 68: Diagnostic Programs

    There are two diagnostic programs preinstalled on your computer: v Lenovo System Toolbox (used to diagnose problems while running the Windows operating system) v PC-Doctor for Windows PE (used when your Windows operating system does...
  • Page 69: Lenovo System Toolbox

    Lenovo troubleshooting center, update system drivers, and review system information. To run the Lenovo System Toolbox, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system.
  • Page 70: Pc-Doctor For Dos

    PC-Doctor for DOS, if you are unable to start the Windows operating system or if the Lenovo System Toolbox and the PC-Doctor for Windows PE have not been successful in isolating a possible problem. You can run the PC-Doctor for DOS from a diagnostic CD/DVD image or diagnostic diskettes that you create.
  • Page 71: Cleaning The Mouse

    3. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens. Note: For some models, press the Esc key to enter the Rescue and Recovery. 4. From the Rescue and Recovery workspace, select Launch Advanced Rescue and Recovery →...
  • Page 72 1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage To clean the non-optical mouse, do the following: Note: The following illustration might be slightly different from your mouse. 1. Turn off your computer. 2. Disconnect the mouse cable from the computer. 3.
  • Page 73: Chapter 7. Getting Information, Help, And Service

    Rescue and Recovery v Productivity Center v Client Security Solution v Factory Recovery v System Update v Service and support Note: ThinkVantage Technologies are only available on select Lenovo computers. © Copyright Lenovo 2008...
  • Page 74: Access Help

    Lenovo Web site (http://www.lenovo.com) The Lenovo Web site provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following: v Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.
  • Page 75: Help And Service

    For instructions on using the diagnostic programs, see “Diagnostic programs” on page 60. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, follow the instructions at: http://www.lenovo.com/support...
  • Page 76: Using Other Services

    Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. If possible, be at your computer when you call. Have the following information...
  • Page 77: Appendix. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 78: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery...
  • Page 79: Index

    Rescue and Recovery workspace 62 diagnostics programs, using 67 diagnostics, troubleshooting 59 © Copyright Lenovo 2008 discs, creating and using Product Recovery discs 43 diskette drive or card reader, replacing 29 diskette, creating and using a Recovery Repair 47...
  • Page 80 38 installing, diskette drive 25 internal drives 1 internal speaker, replacing 34 keyboard connector 9 keyboard, replacing 36 Lenovo System Toolbox 61 locating components 10 media, creating and using rescue 46 memory module installing, replacing 17 system board 17...
  • Page 81 software recovering 43 software overview 5 solving recovery problems 49 starting the Setup Utility program 51 startup device 53 sequence, changing 54 temporary, selecting 53 static-sensitive devices, handling 13 system management 2 programs 55 system board components, accessing 15 connectors 11 locating parts 11 location 11 memory module 17...
  • Page 82 User Guide...
  • Page 84 Part Number: 53Y6559 Printed in USA (1P) P/N: 53Y6559...

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