Altigen AltiAgent Manual page 32

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0
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4.
Click the Conference button again to initiate the three-way
conference. Both calls will be displayed as Conference state.
Figure 15. Conference Calls Displayed in Call List
To add another party, click the Conference button and repeat steps 2-4.
When two or more lines are holding, you can also add parties to a
conference call:
1.
Right-click on the line call.
Figure 16. Join to Conference
24 AltiAgent Manual

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