LaCie 301160U - 1TB Ethernet Disk RAID Network Attached Storage User Manual page 115

LaCie Ethernet Disk RAID
User Manual
Problem
■
The users cannot
access the Ethernet
Disk RAID using
FTP.
A package size error
appears when I up-
grade the firmware
Solution
■
Make sure that Enable FTP server is selected on the Network page (as described in section
Network ) and that the users are using the correct address for accessing the Ethernet Disk RAID
(as described in section 5.7.6. Reconfiguring the
If the network configuration is correct and the users are using the proper address and it
still doesn't work, the FTP service might not be working properly. Restart the Ethernet Disk
RAID.
If you downloaded the firmware from a website or copied it from a CD, compare the original
size of the package file with the size of the package file that you're using. If they differ, download
or copy the file again to ensure that it is not corrupted.
If the problem persists, restart the Ethernet Disk RAID before upgrading the firmware. This
ensures that any temporary files on the Ethernet Disk RAID are deleted before the firmware is
upgraded.
Troubleshooting
Disks).
page 
5.7.5.