HP Neoware c50 - Thin Client Hardware Manual
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HP Neoware c50 - Thin Client Hardware Manual

HP Neoware c50 - Thin Client Hardware Manual

Migrating from hp neoware thin clients to hp thin clients
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Download this manual See also: System Manual, User Manual
Migrating from HP Neoware Thin Clients to HP Thin Clients
Overview ............................................................................................................................................ 5
Objectives ....................................................................................................................................... 5
Hardware Transition Matrix .................................................................................................................. 6
Software Transition Matrix .................................................................................................................. 12
Operating System Transition Path ..................................................................................................... 12
Standalone Software Transition Path................................................................................................. 13
End of Life Notice: Windows CE ......................................................................................................... 15
End of Life Notice: Linux ..................................................................................................................... 15
End of Life Notice: Windows NTe and Windows XPe ............................................................................ 15
Definitions......................................................................................................................................... 16
HP Thin Client Hardware Products ....................................................................................................... 17
Consolidated Hardware Roadmap ....................................................................................................... 18
Boundless Capio I and II ................................................................................................................. 19
Capio I & Capio II, NeoLinux - PN Prefix: CP-x-xx * ...................................................................... 19
Transition to: HP t5145 (HP ThinConnect) .................................................................................... 19
Capio I & Capio II, Windows CE - PN Prefix: CP-x-xx * ................................................................. 19
IBM 2200 ..................................................................................................................................... 20
IBM 2200, Windows CE ............................................................................................................. 20
IBM 2800 ..................................................................................................................................... 21
IBM 2800, SUSE Linux ................................................................................................................ 21
IBM 2800 with PCMCIA Option, SUSE Linux ................................................................................. 21
Eon 2000 ..................................................................................................................................... 22
Eon 2000, NeoLinux - PN Prefix: BA-EON2000 ........................................................................... 22
Eon 3000 ..................................................................................................................................... 23
Eon 3000, Windows CE - PN Prefix: BA-EON3000 ...................................................................... 23
Eon 4000/4300 ........................................................................................................................... 24
Eon 4000/4300, NeoLinux - PN Prefix: BA-EON4000 or BA-EON4300 ........................................ 24
Eon 5000 ..................................................................................................................................... 25
Eon 5000, Windows NTe - PN Prefix: BA-EON5000 .................................................................... 25

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Summary of Contents for HP Neoware c50 - Thin Client

  • Page 1: Table Of Contents

    Migrating from HP Neoware Thin Clients to HP Thin Clients Overview ............................5 Objectives ............................5 Hardware Transition Matrix ........................6 Software Transition Matrix ........................12 Operating System Transition Path ..................... 12 Standalone Software Transition Path....................13 End of Life Notice: Windows CE ......................15 End of Life Notice: Linux ........................
  • Page 2 Eon 5000 with Expansion Option, Windows NTe – PN Prefix: BA-EON5000 ........25 Eon 6000/6300 ........................... 26 Capio 500 | G200 ........................27 Capio 500, NeoLinux – PN Prefix: CP4A-xx-xxx or CP4E-xx-xxx * ........... 27 Capio 600 | G200 ........................28 Capio 600, Windows CE –...
  • Page 3 e100, Windows CE – PN Prefix: BH-x1-xx * ................. 40 e100, Windows XPe – PN Prefix: BH-x3-xx * ................40 e100 | P620 with Expansion Option ....................41 e100, NeoLinux – PN Prefix: BH-x2-xx * ..................41 e100, Windows CE – PN Prefix: BH-x1-xx * ................. 41 e100, Windows XPe –...
  • Page 4 Visara 400L ..........................59 400L, Visara Linux ........................59 Visara 500L ..........................60 500L, Visara Linux ........................60 500L with Riser Card Option, Visara Linux ..................60 Custom Neoware Thin Clients ......................61 Field Upgrade Options - NeoLinux ....................... 62 NeoLinux 3.2 (Discontinues on 12/31/09) ...................

  • Page 5: Overview

    Overview HP Closes Neoware Acquisition (Press Release) HP announced on October 1, 2007, that it had completed its acquisition of Neoware Inc., a provider of thin client computing and virtualization solutions. With the acquisition of King of Prussia, PA-based Neoware, HP plans to use the best of both companies’...

  • Page 6: Hardware Transition Matrix

    Hardware Transition Matrix Neoware / HP Neoware Part Number Operating Flash (MB) Release End of Life Disconti End of Service Life Recommended Replacement Product Product Prefix System Date nued (EOSL) Neoware Bondless Capio Windows CE 8, 16 & 32 < 2000 1-Oct-02 1-Jan-03 1-Jan-08...
  • Page 7 Neoware / HP Neoware Part Number Operating Flash (MB) Release End of Life Disconti End of Service Life Recommended Replacement Product Product Prefix System Date nued (EOSL) e350 - TV-TM1 BR-x1- Windows CE < 2004 1-Aug-05 1-Nov- 1-Nov-08 Exploring Replacement for CY2009-2010 e350 - TV-TM1 BR-x2- NeoLinux...
  • Page 8 Neoware / HP Neoware Part Number Operating Flash (MB) Release End of Life Disconti End of Service Life Recommended Replacement Product Product Prefix System Date nued (EOSL) c50 - G160 BV-x2- NeoLinux 32, 64 & 128 1-Jan-06 1-Mar-07 1-May- 1-May-12 HP t5545 (Linux) or Thintune Linux...
  • Page 9 Neoware / HP Neoware Part Number Operating Flash (MB) Release End of Life Disconti End of Service Life Recommended Replacement Product Product Prefix System Date nued (EOSL) e90 - G270 Internal Wireless DC-x5 NeoLinux 4 1-May-07 5-Sep-08 1-Dec- 1-Dec-13 HP t5730 (XPe) e90 - G270 DC-x3 Windows XPe...
  • Page 10 Neoware / HP Neoware Part Number Operating Flash (MB) Release End of Life Disconti End of Service Life Recommended Replacement Product Product Prefix System Date nued (EOSL) e140 DVI - P640 BK-x3 Windows XPe 256, 512 & 1-Jan-06 1-Mar-07 1-May- 1-May-12 HP t5630 (XPe), e140 DVI with PCI Option -...
  • Page 11 Neoware / HP Neoware Part Number Operating Flash (MB) Release End of Life Disconti End of Service Life Recommended Replacement Product Product Prefix System Date nued (EOSL) c50 (Linux) Unknown Thintune Linux Unknown < 2004 1-Oct-05 1-Jan-06 1-Jan-11 Upgrade to t5145 HP ThinConnect e90 (Linux) Unknown Thintune Linux...

  • Page 12: Software Transition Matrix

    Software Transition Matrix Operating System Transition Path Release Product Identifier Date End of Life Date Discontinued Date EOSL Suggested Replacement Operating Systems - Windows CE < 5.x xx-x1-xx 1-Dec-01 1-Aug-02 1-Nov-02 1-Nov-03 Neoware Windows CE 8.2 (Final Neoware CE Release) * Windows CE 6.x xx-x1-xx 1-Aug-02...

  • Page 13: Standalone Software Transition Path

    Standalone Software Transition Path Product PN Identifier Release Date End of Life Date Discontinued Date EOSL Suggested Replacement ThinPC < 2004 15-Oct-07 15-Jan-08 15-Jan-09 Exploring Market for HP ThinPro for PCs Management Software < 2001 1-Aug-03 1-Nov-03 1-Nov-04 Current - HP Device Manager ezRemote Manager Portal Edition <...
  • Page 14 Product PN Identifier Release Date End of Life Date Discontinued Date EOSL Suggested Replacement * This replacement OS includes HP Device Manager Support...

  • Page 15: End Of Life Notice: Windows Ce

    End of Life Notice: Windows CE The following thin client operating systems have reached the end of their service life, receiving no further development. Therefore, requests for bug fixes, security updates, feature enhancements, client/agent updates, etc. will not be accepted. Microsoft Windows CE 5.x (MS v2.x) - EOSL ...

  • Page 16: Definitions

    Definitions Released The product has been released and is generally available for sale. Rules defining how or where a product can be sold will be included with its release. Released products are fully supported as per the standard licensing agreement included with the product. End of Life (EOL) The product is still fully supported as per the duration defined in the hardware limited warranty or the standard licensing agreement, but it is no longer being actively sold, enhanced or updated.

  • Page 17: Hp Thin Client Hardware Products

    HP Thin Client Hardware Products The following sections describe the recommended HP thin client replacement products for Neoware and HP Neoware thin clients. For detailed information about current HP Thin Client products, visit www.hp.com Go to Desktops & Workstations at http://www.hp.com/sbso/busproducts_PCwkstn.html 2.

  • Page 18: Consolidated Hardware Roadmap

    Consolidated Hardware Roadmap...

  • Page 19: Boundless Capio I And Ii

    Boundless Capio I and II Capio I & Capio II, NeoLinux – PN Prefix: CP-x-xx * Transition to: HP t5145 (HP ThinConnect) Capio I & Capio II, Windows CE – PN Prefix: CP-x-xx * Transition to: HP t5540 (Windows CE) * The lowercase “x”...

  • Page 20: Ibm 2200

    IBM 2200 IBM 2200, Windows CE Transition to: HP t5540 (Windows CE) HP t5540...

  • Page 21: Ibm 2800

    IBM 2800 IBM 2800, SUSE Linux Transition to: HP t5545 (HP ThinPro) HP t5545 IBM 2800 with PCMCIA Option, SUSE Linux Transition to: HP t5735 with PCI Option (Debian Linux) HP t5735 with PCI Expansion Module...

  • Page 22: Eon 2000

    Eon 2000 Eon 2000, NeoLinux – PN Prefix: BA-EON2000 Transition to: HP t5545 (HP ThinPro) HP t5545 Eon 2000 with Expansion Option, NeoLinux – PN Prefix: BA- EON2000 Transition to: HP t5735 with PCI Option (Debian Linux) HP t5735 with PCI Expansion Module...

  • Page 23: Eon 3000

    Eon 3000 Eon 3000, Windows CE – PN Prefix: BA-EON3000 Transition to: HP t5540 (Windows CE) HP t5540 Eon 3000 with Expansion Option, Windows CE – PN Prefix: BA- EON3000 Transition to: HP t5730 with PCI Option (Windows XPe) HP t5730 with PCI Expansion Module...

  • Page 24: Eon 4000/4300

    Eon 4000/4300 Eon 4000/4300, NeoLinux – PN Prefix: BA-EON4000 or BA- EON4300 Transition to: HP t5545 (HP ThinPro) HP t5545 Eon 4000/4300 with Expansion Option, NeoLinux – PN Prefix: BA-EON4000 or BA-EON4300 Transition to: HP t5735 with PCI Option (Debian Linux) HP t5735 with PCI Expansion Module...

  • Page 25: Eon 5000

    Eon 5000 Eon 5000, Windows NTe – PN Prefix: BA-EON5000 Transition to: HP t5630 (Windows XPe) HP t5630 Eon 5000 with Expansion Option, Windows NTe – PN Prefix: BA- EON5000 Transition to: HP t5730 with PCI Option (Windows XPe) HP t5730 with PCI Expansion Module...

  • Page 26: Eon 6000/6300

    Eon 6000/6300 Eon 6000/6300, Windows XPe – PN Prefix: BA-EON6000 or BA- EON6300 Transition to: HP t5630 (Windows XPe) HP t5630 Eon 6000/6300 with Expansion Option, Windows XPe – PN Prefix: BA-EON6000 or BA-EON6300 Transition to: HP t5730 with PCI Option (Windows XPe) HP t5730 with PCI Expansion Module...

  • Page 27: Capio 500 | G200

    Capio 500 | G200 Capio 500, NeoLinux – PN Prefix: CP4A-xx-xxx or CP4E-xx-xxx * Transition to: HP t5145 (HP ThinConnect) * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5145...

  • Page 28: Capio 600 | G200

    Capio 600 | G200 Capio 600, Windows CE – PN Prefix: CP4G-xx-xxx or CP4H-xx- xxx or CP4F-xx-xxx or CP4B-xx-xxx * Transition to: HP t5540 (Windows CE) * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5540...

  • Page 29: Capio 700 | G200

    Capio 700 | G200 Capio 700, Windows NTe – PN Prefix: CP4C-xx-xxx * Transition to: HP t5630 (Windows XPe) * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5630...

  • Page 30: Capio 800 | G200

    Capio 800 | G200 Capio 800, Windows XPe – PN Prefix: CP4K-xx-xxx * Transition to: HP t5630 (Windows XPe) * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5630...

  • Page 31: Capio One | G150

    Capio One | G150 Capio One, NeoLinux – PN Prefix: BE-x2-xx * Transition to: HP t5145 (HP ThinConnect) Or transition to: HP t5545 (HP ThinPro) Capio One, Windows CE – PN Prefix: BE-x1-xx * Transition to: HP t5540 (Windows CE) Capio One, Windows XPe –...

  • Page 32: E300 | Fp1520

    e300 | FP1520 e300, NeoLinux – PN Prefix: BD-x2-xx * Transition to: No direct replacement e300, Windows CE – PN Prefix: BD-x1-xx * Transition to: No direct replacement e300, Windows XPe – PN Prefix: BD-x3-xx * Transition to: No direct replacement * The lowercase “x”...

  • Page 33: E370 (C3) | Tr7670

    e370 (C3) | TR7670 e370 (C3), NeoLinux – PN Prefix: BU-x2-xx * Transition to: No direct replacement e370 (C3), Windows CE – PN Prefix: BU-x1-xx * Transition to: No direct replacement e370 (C3), Windows XPe – PN Prefix: BU-x3-xx * Transition to: No direct replacement * The lowercase “x”...

  • Page 34: E500 | Voyager

    e500 | Voyager e500/Voyager, Windows CE – PN Prefix: BC-xx-xx * Transition to: No direct replacement * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations...

  • Page 35: C50 (C3) | G160

    c50 (C3) | G160 c50 (C3) Single-Session or Multi-Session, NeoLinux – PN Prefix: BV-x2-xx * Transition to: HP t5145 (HP ThinConnect) c50 (C3), NeoLinux – PN Prefix: BV-x2-xx * Transition to: HP t5545 (HP ThinPro) c50 (C3), Windows CE – PN Prefix: BV-x1-xx * Transition to: HP t5540 (Windows CE) c50 (C3), Windows XPe –...

  • Page 36: C50 (V4) | G170

    c50 (V4) | G170 c50 (V4) Single-Session or Multi-Session, NeoLinux – PN Prefix: DE-x2-xx * Transition to: HP t5145 (HP ThinConnect) NOTE: See Field Upgrade Options - NeoLinux, on page 62. c50 (V4), NeoLinux – PN Prefix: DE-x2-xx * Transition to: HP t5545 (HP ThinPro) NOTE: See Field Upgrade Options - NeoLinux, on page 62.

  • Page 37: E90 (C3) | G260

    e90 (C3) | G260 e90 (C3), NeoLinux – PN Prefix: BX-x2-xx * Transition to: HP t5545 (HP ThinPro) e90 (C3), Windows CE – PN Prefix: BX-x1-xx * Transition to: HP t5540 (Windows CE) e90 (C3), Windows XPe – PN Prefix: BX-3-xx * Transition to: HP t5630 (Windows XPe) HP t5145/HP t5545 HP t5540/HP t5630...

  • Page 38: E90 (V4) | G270

    e90 (V4) | G270 e90 (V4), NeoLinux – PN Prefix: DC-x2-xx * Transition to: HP t5545 (HP ThinPro) NOTE: See Field Upgrade Options - NeoLinux, on page 62. e90 (V4), Windows CE – PN Prefix: DC-x1-xx * Transition to: HP t5540 (Windows CE) NOTE: See Field Upgrade Options –...

  • Page 39: E90 (C3) | G280

    e90 (C3) | G280 e90 (C3), LBT – PN Prefix: BY-xx-xx * Transition to: (HP ThinPro) HP t5545 NOTE: See Custom Neoware Thin Clients, on page 61. * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5545...

  • Page 40: E100 | P620

    e100 | P620 e100, NeoLinux – PN Prefix: BH-x2-xx * Transition to: HP t5545 (HP ThinPro) e100, Windows CE – PN Prefix: BH-x1-xx * Transition to: HP t5540 (Windows CE) e100, Windows XPe – PN Prefix: BH-x3-xx * Transition to: HP t5630 (Windows XPe) * The lowercase “x”...

  • Page 41: E100 | P620 With Expansion Option

    e100 | P620 with Expansion Option e100, NeoLinux – PN Prefix: BH-x2-xx * Transition to: HP t5735 with PCI Option (Debian Linux) e100, Windows CE – PN Prefix: BH-x1-xx * Transition to: HP t5730 with PCI Option (Windows XPe) e100, Windows XPe – PN Prefix: BH-x3-xx * Transition to: HP t5730 with PCI Option (Windows XPe) * The lowercase “x”...

  • Page 42: E140 (C3) | P640

    e140 (C3) | P640 e140 (C3), NeoLinux – PN Prefix: BL-x2-xx or BK-x2-xx * Transition to: (HP ThinPro) HP t5545 e140 (C3), Windows CE – PN Prefix: BLx1-xx or BK-x1-xx * Transition to: (Windows CE) HP t5540 e140 (C3), Windows XPe – PN Prefix: BLx3-xx or BK-x3-xx * Transition to: (Windows XPe) HP t5630...

  • Page 43: E140 (C3) | P640 With Expansion Option

    e140 (C3) | P640 with Expansion Option e140 (C3), NeoLinux – PN Prefix: BL-x2-xx or BK-x2-xx * Transition to: HP t5735 with PCI Option (Debian Linux) e140 (C3), Windows CE – PN Prefix: BLx1-xx or BK-x1-xx * Transition to: HP t5730 with PCI Option (Windows XPe) e140 (C3), Windows XPe –...

  • Page 44: E140 (V4) | P680

    e140 (V4) | P680 e140 (V4), NeoLinux – PN Prefix: DD-x2-xx * Transition to: HP t5545 (HP ThinPro) NOTE: See Field Upgrade Options – Thintune Linux, on page 64. e140 (V4), Windows CE – PN Prefix: DD-x1-xx * Transition to: HP t5540 (Windows CE) NOTE: See Field Upgrade Options –...

  • Page 45: E140 (V4) | P680 With Expansion Option

    e140 (V4) | P680 with Expansion Option e140 (V4), NeoLinux – PN Prefix: DD-x2-xx * Transition to: HP t5735 with PCI Option (Debian Linux) NOTE: See Field Upgrade Options - NeoLinux, on page 62. e140 (V4), Windows CE – PN Prefix: DD-x1-xx * Transition to: HP t5730 with PCI Option (Windows XPe) NOTE: See Field Upgrade Options –...

  • Page 46: E900 | Gx1

    e900 | GX1 e900, NeoLinux – PN Prefix: BP-xx-xx * Transition to: No direct replacement * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations.

  • Page 47: E901 | Gx2

    e901 | GX2 e900, Windows CE – PN Prefix: DJ-xx-xx * Transition to: No direct replacement * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations...

  • Page 48: M100 | Tcm-160

    m100 | TCM-160 m100, NeoLinux – PN Prefix: DB-x5-xx * Transition to: No direct replacement m100, Windows XPe – PN Prefix: DB-x3-xx * Transition to: HP 2533t (Windows XPe) or HP 6720t (Windows XPe) * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations...

  • Page 49: Maxspeed

    Maxspeed X500, Windows XPe Transition to: HP t5630 (Windows XPe) HP t5630 X500 with Expansion Option, Windows XPe Transition to: HP t5730 with PCI Option (Windows XPe) HP t5730 with PCI Expansion Module All Other Maxspeed Thin Clients Transition to: No direct replacement...

  • Page 50: C50 (C3) | G160

    c50 (C3) | G160 c50 (C3) Single-Session or Multi-Session, Thintune Linux – PN Prefix: BV-x2-xx * Transition to: HP t5145 (HP ThinConnect) NOTE: See Field Upgrade Options – Thintune Linux, on page 64. c50 (C3), Thintune Linux – PN Prefix: BV-x2-xx * Transition to: HP t5545 (HP ThinPro) NOTE: See Field Upgrade Options –...

  • Page 51: C50 (V4) | G170

    c50 (V4) | G170 c50 (V4) Single-Session or Multi-Session, Thintune Linux – PN Prefix: DE-x2-xx * Transition to: HP t5145 (HP ThinConnect) NOTE: See Field Upgrade Options – Thintune Linux, on page 64. c50 (V4), Thintune Linux – PN Prefix: DE-x2-xx * Transition to: HP t5545 (HP ThinPro) NOTE: See Field Upgrade Options –...

  • Page 52: E90 (C3) | G260

    e90 (C3) | G260 e90 (C3), Thintune Linux – PN Prefix: BX-x2-xx * Transition to: HP t5545 (HP ThinPro) * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5545...

  • Page 53: E90 (V4) | G270

    e90 (V4) | G270 e90 (V4), Thintune Linux – PN Prefix: DC-x2-xx * Transition to: HP t5545 (HP ThinPro) NOTE: See Field Upgrade Options – Thintune Linux, on page 64. * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5545...

  • Page 54: E140 (C3) | P640

    e140 (C3) | P640 e140 (C3), Thintune Linux – PN Prefix: BL-x2-xx or BK-x2-xx * Transition to: (HP ThinPro) HP t5545 * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5545...

  • Page 55: E140 (C3) | P640 With Expansion Option

    e140 (C3) | P640 with Expansion Option e140 (C3), Thintune Linux – PN Prefix: BL-x2-xx or BK-x2-xx * Transition to: HP t5735 with PCI Option (Debian Linux) * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5735 with PCI Expansion Module...

  • Page 56: E140 (V4) | P680

    e140 (V4) | P680 e140 (V4), Thintune Linux – PN Prefix: DD-x2-xx * Transition to: HP t5545 (HP ThinPro) NOTE: See Field Upgrade Options – Thintune Linux, on page 64. * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5545...

  • Page 57: E140 (V4) | P680 With Expansion Option

    e140 (V4) | P680 with Expansion Option e140 (V4), Thintune Linux – PN Prefix: DD-x2-xx * Transition to: HP t5735 with PCI Option (Debian Linux) NOTE: See Field Upgrade Options - NeoLinux, on page 62. * The lowercase “x” embedded in the Neoware part number (PN) is a variable which calls out specific software builds as well as flash and RAM configurations HP t5735 with PCI Expansion...

  • Page 58: Visara 400C

    Visara 400C 400C, Windows CE Transition to: HP t5540 (Windows CE) HP t5540...

  • Page 59: Visara 400L

    Visara 400L 400L, Visara Linux Transition to: HP t5545 (HP ThinPro) HP t5545...

  • Page 60: Visara 500L

    Visara 500L 500L, Visara Linux Transition to: HP t5545 (HP ThinPro) HP t5545 500L with Riser Card Option, Visara Linux Transition to: HP t5735 with PCI Option (Debian Linux) HP t5735 with PCI Expansion Module...

  • Page 61: Custom Neoware Thin Clients

    Custom Neoware Thin Clients 1. Gather detailed product requirements 2. If standard HP product does not meet requirements, submit PCCS Special (see qualifications below) for a newly customized ThinPro or Debian Image Minimum PCCS Requirements: 5,000+ Units Installed  5,000+ Units Forecasted for 2009 ...

  • Page 62: Field Upgrade Options - Neolinux

    Field Upgrade Options - NeoLinux FIELD UPGRADE OPTIONS: (Applicable to NeoLinux Models Only) NeoLinux 3.2 (Discontinues on 12/31/09) NeoLinux 3.2 supports HP Device Manager software, available from your regional technical sales person (soon to be posted on the web). HP Device Manager provides allows you to view and manage a mixed environment of Neoware and HP thin clients through one console, extending the life of our Neoware assets.
  • Page 63 Purpose: To Apply via USB Key  NeoLinux 3 HP Neoware Thin Client ThinPro Image (128 MB) Purpose: To Apply “Remotely” via ezRemote Manager or ezUpdate 2. Apply softpaq via USB Key, ezRemote Manager or ezUpdate (instructions in softpaq) NOTE: Once your thin client has been upgraded to HP ThinPro, it can no longer be seen or managed by ezRemote Manager or ezUpdate.

  • Page 64: Field Upgrade Options - Thintune Linux

    Field Upgrade Options – Thintune Linux FIELD UPGRADE OPTIONS: (Applicable to Thintune Linux Models Only) HP ThinPro (128 MB) HP ThinPro is the operating system embedded on today’s HP t5545 thin client model. Because this is the recommended replacement model for most NeoLinux transitions, it’s ideal to apply its operating system to existing Neoware assets.

  • Page 65: Field Upgrade Options - Windows Ce

    Field Upgrade Options – Windows CE FIELD UPGRADE OPTIONS: (Applicable to Neoware Windows CE Models Only) Neoware Windows CE 8.2 (Discontinues on 12/31/09) Neoware’s Windows CE 8.2 supports HP Device Manager software, available from your regional technical sales person (soon to be posted on the web). HP Device Manager provides allows you to view and manage a mixed environment of Neoware and HP thin clients through one console, extending the life of our Neoware assets.

  • Page 66: Field Upgrade Options - Windows Xpe

    Field Upgrade Options – Windows XPe FIELD UPGRADE OPTIONS: (Applicable to Neoware Windows XPe Models Only) Neoware Windows XPe 1.5 (Discontinues on 12/31/09) Neoware’s Windows XPe 1.5 supports HP Device Manager software, available from your regional technical sales person (soon to be posted on the web). HP Device Manager provides allows you to view and manage a mixed environment of Neoware and HP thin clients through one console, extending the life of our Neoware assets.

  • Page 67: Consolidated Operating System Software Roadmap

    Consolidated Operating System Software Roadmap HP Refresh Neoware Refresh...

  • Page 68: Xpe Transition Scenarios

    XPe Transition Scenarios Maintain Neoware imageon Neoware customers – Obtain May Neoware XPe refresh image Neoware HW HP customers – Not applicable Maintain Neoware image but Neoware customers – Use PCCS process to port Neoware image to HP HW migrate to HP HW (Operation Golden Blanket currently underway) HP customers –...

  • Page 69: Stand Alone Software

    Stand Alone Software ThinPC ThinPC is a stand-alone software overlay, designed to run on top of a Windows XP operating system. This overlay hides the Windows OS, locking down the desktop PC for use in a server based computing environment. The user interface consists of a connection manager utility used to make RDP and/or ICA connections.

  • Page 70: Management Software

    Management Software Neoware Simple Administrator & Manager (SAM) Simple Administrator & Manager (SAM) is a legacy Neoware management tool originally used with Capio products manufactured by Boundless, prior to Neoware acquiring the Capio product line. SAM was discontinued in November of 2003, reaching end of service life (EOSL) in November of 2004.

  • Page 71: Tcms (Management For Lbt)

    ezUpdate is a Neoware management tool designed to update and configure Neoware thin clients. ezUpdate will be discontinued in December of 2009, reaching EOLS status at the same time. The most recent version of ezUpdate is available at HP.com, under the drivers and software section, paired with each individual Neoware operating system.

  • Page 72: Management Transitions

    Current HP Replacement: HP Device Manager (No Backward Compatibility) Transition to: HP t5630 t5730 & HP Device Manager Management Transitions HP Device Manager: Recommended software for remotely managing HP thin clients. Download HP Device Manager: http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPDM38 HP Client Automation: Recommended software for remotely managing an environment of HP servers, HP blades and HP thin clients.

  • Page 73: Teemtalk

    TeemTalk TeemTalk is a software suite containing dozens of terminal emulators. These terminal emulators provide access to legacy applications running on Unix servers, mainframes or mid-range server. All versions of TeemTalk listed in this section refer to the “stand-alone” packages designed for use on PCs or host servers.

  • Page 74: Neoware Image Manager

    Neoware Image Manager Neoware Image Manager <4.5.8 Neoware Image Manager customers running version 4.5.8 (or earlier) will have to upgrade to the most current version to receive the following:  Software Assurance -- Entitles the customer to bug fixes and minor version updates free of charge ...

  • Page 75: Thin Client Specials: Customization

    Thin Client Specials: Customization Some customers may qualify for customization of their thin client products. Options for customization may include:  Custom Image Load Image Loading  Image Design & Load  Image Consultancy & Support  Component Integration  Component Installation ...

  • Page 76: End Of Service Life

    End of Service Life Overview As a result of the integration of HP and Neoware product lines, legacy Neoware products have reached their End of Service Life (EOSL) or will reach EOSL in 2008, 2009, or 2010. This includes both hardware and software. IMPORTANT For products listed in the Details section of this document: ...

  • Page 77: Table 2. Legacy Neoware Hardware Products Reaching Eosl Prior To 2008

    Product EOSL Thintune L Thin Client 30-Sep-10 Thintune Mobile 30-Sep-10 Table 2. Legacy Neoware hardware products reaching EOSL prior to 2008 Product EOSL CP2 Boundless Capio II 30-Sep-07 IBM Netvista Thin Client 31-Dec-06 Neoware CP4 30-Sep-08 Neoware e300 All-in-one 30-Sep-08 Neoware e350 All-in-one 31-Jul-08 Neoware e500 Tablet...

  • Page 78: Limited Warranty

    Limited warranty Question Answer Is my warranty from Neoware still Neoware offered either a one or two year standard honored? warranty with their products. Customers had the ability to extend this warranty by one additional year upon registration of their purchase. If your product was still under warranty as of December 1, 2007 HP has attached a standard limited warranty of three years from the date of your purchase.

  • Page 79: Support

    Support Worldwide HP Support Contacts http://www.hp.com/support Contacting HP Support: Frequently Asked Questions Question Answer How do I contact HP Support? You can contact HP Support several ways: In North America, call 1-866-852-4854 (starting  November 3, 2008) or1-800-HP-INVENT Submit a support request online at ...
  • Page 80 Continue to manage the issue even when cases  are being worked in Third (3) Level Support. (If the issue requires further Engineering expertise it will be escalated to the Third (3) Level Support. This group is an Engineering group that has direct access to the design team for your product.) How is my issue resolved?
  • Page 81 Thin Client products? for details. Why did HP decide to discontinue Following the HP acquisition of Neoware, developers from both companies combined resources to develop the next support for Neoware products? generation of newer and better Thin Clients. Older products will gradually be phased out to make way for these more powerful and versatile products.

  • Page 82: Neoware Part Number Decoder

    Neoware Part Number Decoder Product Line Operating System Memory Configurations Peripheral Options BA – NeoStation 01 – Windows CE CB – 32 MB Flash / 64 MB RAM 1st Digit Denotes Power Cord & Power Supply (PS) BE – Capio One 01 –...

  • Page 83: Neoware Serial Number Decoder

    Example: D1 = Custom Windows CE Image •BR – Platinum Partner Pricing (North America) •U – IBM/Lenovo Pricing xxBW PCI Expansion ($34) x0BJ- TC-2 x0BK - TC-4 AH PCI option adder BP PCI option adder AP Matrox g550 U special pricing Neoware Serial Number Decoder 7025F2499 702 - Manufactured in February of 2007...

  • Page 84: For More Information

    To view files attached to this document, click the Attachments tab in Adobe Reader: HP Hardware Limited Warranty (3 years parts and labor) © 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

This manual is also suitable for:

Neoware e140 - thin clientNeoware e370 - thin clientNeoware e90 - thin clientNeoware m100 - mobile thin client

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