Troubleshooting - HP C2655A - Deskjet 340 Color Inkjet Printer User Manual

English

TROUBLESHOOTING

The HP Infrared Adapter's light is off or blinking
• Make sure that the printer is within 1 m (3 ft) of the
PC/notebook, with the swivel head of the HP Infrared
Adapter pointing directly at the infrared port of the
PC/notebook.
• Make sure that there are no obstacles between the
infrared ports on the printer and the PC/notebook.
• Make sure that the infrared port of the PC/notebook
is IrDA-compliant. Look for the IrDA logo in the
documentation for the PC.
• Make sure that the settings for COM, IRQ, and I/O
address are correct.
• Make sure that there are no other infrared devices
operating in the immediate area. It is also possible
that sunlight or bright artificial light can interfere
with infrared communication.
• Clean the lenses on the HP Infrared Adapter and the
PC's infrared port.
The printer is on and the HP Infrared Adapter's light
is on, but nothing is printed
Remove the HP Infrared Adapter from the printer and
connect the printer to the PC/notebook with a printer
cable.
Note:
You need to connect the printer back to LPT1 in
order to print with the cable. Click on Control Panel, then
Printers. Under Installed Printers select HP DeskJet 340.
Click on Connect... Select LPT1. Connect your system and
the printer with a cable and try printing.
If the printer does not print with the cable either, refer
to the section on "Connecting the Printer to your
Computer" in your HP DeskJet 340 Printer User's
Guide
. Make sure that all the steps are adhered to.
If none of the procedures described above or in the
HP DeskJet 340 Printer User's Guide
help that comes with the printer driver solves the
problem, or if the printer
resetting the printer to default settings.
1. Turn the printer off.
2. Press and hold the Power button for about 5 seconds,
until the Power light begins to blink.
• 6 •
or in the on-line
does work with a cable, try