Troubleshooting - HP c6463a User Manual

Troubleshooting

Troubleshooting
The HP PhotoSmart P1100 Printer will not print The HP PhotoSmart P1100 Printer will not print
The printer will print only if the Two-Sided Printing Module or the rear access door is properly attached to the printer. Check
to make sure the Two-Sided Printing Module or the rear access door are properly attached to the printer, then try turning the
printer off and shutting down the computer. Restart the computer and the printer, then reprint your document.
The paper is jammed The paper is jammed
A paper jam may occur in the Two-Sided Printing Module or in the back of the HP PhotoSmart P1100 Printer.
To clear a paper jam in the Two-Sided Printing Module: To clear a paper jam in the Two-Sided Printing Module:
1 1
Press the release button on top of the Two-Sided Printing Module to
open the access door.
2 2
Carefully remove the jammed paper out of the Two-Sided Printing
Module.
3 3
Close the access door.
4 4
Reprint your document.
HP C6463A Two-Sided Printing Module User's Guide
top release button
8