Remote Control; General - Dynex DX-19E220A12 User Manual

Troubleshooting
Problem Solution
No output from one • Adjust the audio balance. See "Adjusting
of the speakers sound settings" on page 23.
• Make sure that the audio cables are
connected correctly and securely to the
back of your TV.
After images appear • Do not display a still image, such as a logo,
game, or computer image, for an extended
period of time. This can cause a permanent
after-image to be burned into the screen.
This type of damage is not covered by your
warranty.

Remote control

Problem Solution
Remote control • Make sure that the power cord is correctly
does not work. connected to your TV and a power outlet.
• Make sure that there are no obstructions
between the remote control and the remote
control sensor on the front of the TV.
• Point the remote control directly at the
remote control sensor on your TV. For the
location of the remote control sensor, see
"Front" on page 5.
• Make sure that the batteries are installed
correctly. See "Installing remote control
batteries" on page 18.
• Replace dead batteries with new batteries.
See "Installing remote control batteries" on
page 18.
Trouble • See instructions and a table of common
programming your codes in "Programming a different universal
existing universal remote control" on page 43.
remote control. • Codes are subject to change. For up to date
codes, go to www.Dynexproducts.com.
• Replace dead batteries with new batteries.
See "Installing remote control batteries" on
page 18.
• Refer to the User Guide that accompanied
your universal remote control and contact
the manufacturer if problems persist.

General

Problem Solution
No power • Make sure that the power cord is
correctly connected to your TV and a
power outlet.
• Unplug the power cord, wait 60 seconds,
then plug the cord back in and turn on
your TV.
• Other devices (for example, surround
sound receiver, external speakers, fans, or
hair dryers) may be interfering with your
TV. Try turning off one device at a time to
determine which device is causing
interference. Once you have determined
which device is causing interference,
move it further from the TV to eliminate
the interference.
"No signal" error • Press INPUT and make sure that you have
message is selected the correct input for the device
displayed or service you are trying to use.
• If you are using a cable or satellite box,
use the remote that came with that box
to change channels.
Problem Solution
After Auto • Reception can vary by channel
Channel Search, depending on the broadcast power level
there are no of a given station. Contact your cable or
channels satellite TV provider.
• Make sure the antenna or cable/satellite
TV is connected securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box and
your TV.
One or more • Make sure that the channels are not
channels do not blocked. See "Setting parental control
display. levels" on page 27.
• Make sure that the channels are not
hidden. The channel may have been
deleted from the channel list. You can
tune to the channel by pressing the
number buttons or you can add the
channel back to the channel list. See
"Hiding channels" on page 24.
• If you are using a cable or satellite box,
use the remote that came with that box
to change channels.
• Make sure you have the correct input
selected to view channels from the cable
or satellite box.
• If you are using an antenna, the digital
channel signal may be low. To check the
digital channel signal strength, see
"Checking the digital signal strength" on
page 26.
Password is lost. • Enter 9999 to access parental controls,
then set a new password. See "Setting or
changing the password" on page 26.
Some settings • If a setting is grayed, the setting is not
cannot be available in the current video input
accessed. mode.
TV cabinet creaks. • When the TV is in use, the temperature
rises naturally and may cause the cabinet
to expand or contract which can cause a
creaking noise. This is not a malfunction.
Control buttons • Make sure that the Button Lock option is
do not work set to No. See "Locking control buttons"
on page 29.
• Unplug the power cord, wait a few
seconds, then plug the cord back in and
turn on your TV.
TV keeps turning • Make sure that the sleep timer is not
off turned on. See "Setting the sleep timer"
on page 34.
If the problem is not solved by using these
troubleshooting instructions, turn off your TV, then
turn it on again.
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DX-19E220A12