Canon 3749B002 On-Screen Manual page 947

Advanced Guide >
Troubleshooting
Message Appears on the Computer Screen
Error Number: B200 A printer error has occurred. Turn the printer off and unplug the power cord of the
printer from the power supply. Then contact the service center. Is Displayed
Error Number: **** A printer error has occurred. Turn the printer off and then on again. If this doesn't
clear the error, see the user's guide for more detail. Is Displayed
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Automatic Print Head Alignment Is Displayed
Writing Error/Output Error/Communication Error
Error Number: 300 Is Displayed
Error Number: 1700 Is Displayed
Ink Info Number: 1600 Is Displayed
Ink Info Number: 1683 Is Displayed
Ink Info Number: 1688 Is Displayed
Error Number: 1851 Is Displayed
Error Number: 1856 Is Displayed
Error Number: 2001 Is Displayed
Error Number: 2002 Is Displayed
Error Number: 2500 Is Displayed
Other Error Messages
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
Error Number: B200 A printer error has occurred. Turn the printer off and unplug the
power cord of the printer from the power supply. Then contact the service center. Is
Displayed
Turn off the machine, and unplug the power cord of the machine from the power supply.
Contact the service center.
Error Number: **** A printer error has occurred. Turn the printer off and then on again. If
this doesn't clear the error, see the user's guide for more detail. Is Displayed
"****" is displayed in the alphanumeric character and depends on the error occurred.
5100 or 5110 Is Displayed
Confirm the movement of the Print Head Holder blocked.
Cancel printing from your computer and turn off the machine. Then clear the jammed paper or
protective material that is preventing the Print Head Holder from moving, and turn on the
machine again.
Important
Be careful not to touch the components inside the machine. The machine may not print
out properly if you touch it.
If the problem is not resolved, contact the service center.
> Message Appears on the Computer Screen