Lexmark 2030 Color Jetprinter Service Manual
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Lexmark 2030 Color Jetprinter Service Manual

Lexmark 2030 Color Jetprinter Service Manual

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Lexmark 2030 Color Jetprinter™
4091-001
• Table of Contents
• Start Diagnostics
• Safety and Notices
• Trademarks
• Index
• Manuals Menu
Lexmark and Lexmark with diamond
design are trademarks of Lexmark
International, Inc., registered in the
United States and/or other countries.

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Summary of Contents for Lexmark 2030 Color Jetprinter

  • Page 1 Lexmark 2030 Color Jetprinter™ 4091-001 • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
  • Page 2 Comments may be addressed to Lexmark International, Inc., Department D22A/035-3, 740 New Circle Road, Lexington, Kentucky 40550, U.S.A. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 3: Table Of Contents

    4091-001 Contents Preface ..........v Safety Information.
  • Page 4 4091-001 Removal Procedures (continued) Rear Cover Removal ......4-9 Sheet Feeder Removal ......4-9 Small Feed Roll Assembly Removal .

  • Page 5: Preface

    4091-001 Preface This manual is divided into the following chapters: 1. General Information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safety instructions.
  • Page 6 4091-001 Sicherheitshinweise • Die Wartungsinformationen für dieses Produkt wurden zur Verwendung durch einen Wartungsfachmann entwickelt und sollten nicht von anderen benützt werden. • Zusätzliches Risiko eines elektrischen Schlags und körperlicher Verletzung existiert während des Auseinandernehmens und der Wartung des Geräts. Fachpersonal sollte im vollen Verständnis der Lage entsprechende Vorsichtsmaßnahmen ergreifen.
  • Page 7 4091-001 Pautas de Seguridad • La información sobre el mantenimiento de este producto fue escrita para el personal de mantenimiento cualificado y no para cualquier otro usuario. • Existen mayores riesgos de descargas eléctricas y daños personales durante el desmontaje y la reparación de la máquina.
  • Page 8 4091-001 Chinese Safety Information Korean Safety Information viii...

  • Page 9: General Information

    The Lexmark 2030 Color Jetprinter is a host (PC) based printer containing no buttons, lights or error indicators. All printer errors are sent to the host (PC). The printer also contains no NVRAM on the system board.

  • Page 10: Abbreviations

    4091-001 Abbreviations Electrostatic Discharge Field Replaceable Unit HVPS High Voltage Power Supply LVPS Low Voltage Power Supply Original Equipment Manufacturer V ac Volts alternating current V dc Volts direct current Zero Insertion Force Unique Tools Required for Service Parallel Wrap Plug P/N 1319128...

  • Page 11: Diagnostic Information

    4091-001 2. Diagnostic Information Start Use the symptom tables, service checks, and diagnostic aids in chapter 3, to determine the printer failure. Symptom Tables Locate the symptom in the following tables and take the appropriate action. Carrier Transport Problems Symptom Action •...
  • Page 12 4091-001 Paper Feed Problems Symptom Action • Fails to pick paper Go to the “Paper Feed Service • Picks more than one sheet of Check” on page 2-6. paper • Picks paper but fails to feed • Paper jams • Paper fails to exit •...

  • Page 13: Service Checks

    4091-001 Service Checks Carrier Transport Service Check Action System Board Unplug the printer and disconnect CN6 from the system board. Plug in the printer and check for a pulse of (approximately) 10 V dc between CN6-1and ground, on the system board. If the voltage is not present, check for motor pins shorted to the motor housing.

  • Page 14: Envelope Feed Service Check

    4091-001 Action Maintenance A problem with the maintenance station can cause Station carrier movement problems at the right margin. Go to the “Maintenance Station Service Check” on page 2-5. Envelope Feed Service Check Action Envelope Guide Be sure the envelope guide has been turned to the envelope load position.

  • Page 15: Maintenance Station Service Check

    4091-001 Maintenance Station Service Check The maintenance station has two functions: 1. Cleans the printhead nozzles during the print operation. 2. Seals the printhead when it is not being used to prevent the nozzles from drying. Action Maintenance As the carrier moves to the right over the Station Assembly maintenance station, a slot on the bottom of the carrier engages a tab on the sled of the...

  • Page 16: Paper Feed Service Check

    4091-001 Paper Feed Service Check If your machine does not have paper jam problems, continue with the service check. If your machine does have a paper jam problem, examine it for the following before you begin the service check: • Check the entire paper path for obstructions.
  • Page 17 4091-001 Action Paper Feed Motor A noisy or chattering motor or a motor that fails to turn, can be caused by: • An open or short in the motor • An open or short in the motor driver on the system board •...

  • Page 18: Paper Path Service Check

    4091-001 Paper Path Service Check Examine the machine for the following before you begin this service check: • Check the entire paper path for obstructions. • Be sure the correct type of paper is being used. • Be sure the printer is installed on a flat surface. Action Large and Small Check for wear and binds.

  • Page 19: Power Service Check

    4091-001 Power Service Check Action External Power Disconnect the power supply from the DC/DC Supply converter. Plug the external power supply into an outlet. Check for + 24 V dc. If you do not have correct voltage, replace the external power supply. DC/DC Converter Disconnect CN8 from the system board and check the following voltages on the DC/DC Converter...
  • Page 20 4091-001 FRU / Function Action Print Cartridge Be sure the machine contains good print cartridges. Color Print Cross contamination of color inks results in Cartridge Cross incorrect colors printed, as when green prints for Contamination yellow, (when yellow and blue are mixed in the print cartridge).
  • Page 21 4091-001 FRU / Function Action Maintenance Intermittent nozzle failures can be caused by worn Station parts in the maintenance station. Perform the “Maintenance Station Service Check” on page 2-5, then return to this check. Paper Feed Ink smudging and smearing can be caused by paper problems or problems in the paper feed area.

  • Page 22: Diagnostic Aids

    4091-001 3. Diagnostic Aids Test Page This test prints the test page. To run a complete test page of black and color patterns, be sure the print cartridges are in good condition. To enter the test: Move the carrier to the far left, before turning the printer on The test page prints the following lines: Line 1 - Code level and date.

  • Page 23: Repair Information

    4091-001 4. Repair Information This chapter explains how to make adjustments to the printer and how to remove defective parts. Note: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD).

  • Page 24: Adjustments

    4091-001 Adjustments The user is directed, in the Printer Control program, to perform the bidirectional alignment adjustments after replacing a print cartridge. Removal Procedures The following procedures are arranged according to the name of the printer part discussed. CAUTION: Unplug the power cord before removing any parts. Releasing Plastic Latches Many of the parts are held in place with plastic latches.

  • Page 25: Access Cover Removal

    4091-001 Access Cover Removal 1. Open the access cover. 2. Push the mounting tabs toward the center of the machine. 3. Remove the access cover. Base Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the sheet feeder. 4.

  • Page 26: Carrier Frame Assembly Removal

    4091-001 Carrier Frame Assembly Removal The carrier rail mounted by two screws on the carrier frame is included with the carrier frame (11B5584). The carrier rail, which is not available as a FRU, is mounted in the elongated slots at the factory.

  • Page 27: Carrier Transport Motor Removal

    4091-001 Carrier Transport Motor Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Disconnect the carrier transport motor connector from the system board. 4. Remove the belt from the carrier transport motor pulley. 5. Remove the two screws securing the carrier transport motor to the carrier frame and remove the motor.

  • Page 28: Front Cover Removal

    4091-001 Front Cover Removal 1. Turn the printer over to expose the base. Remove the two cover mounting screws [A] from the front cover. When reassembling, do not overtighten these screws as they will break. Replacement screws can be found in parts packet 11B5600. 2.

  • Page 29: Large Feed Roll Removal

    4091-001 Large Feed Roll Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the sheet feeder. 4. Remove the base assembly. 5. Remove the system board. 6. Remove the printhead carrier assembly. 7. Remove the small feed roll assemblies. 8.

  • Page 30: Mid Frame Assembly Removal

    4091-001 Mid Frame Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the sheet feeder. 4. Remove the system board. 5. Remove the small feed roll assemblies. 6. Remove the small feed roll bracket assembly. 7.

  • Page 31: Rear Cover Removal

    4091-001 Rear Cover Removal 1. Remove the screws from the bottom assembly. 2. Remove the front cover. 3. Pry upward on the two rear cover latches. 4. Work the tabs of the rear cover free from the base assembly. 5. To reassemble, place the cover over the tabs in the base assembly and press toward the front of the machine until the cover latches.

  • Page 32: Small Feed Roll Bracket Assembly Removal

    4091-001 Small Feed Roll Bracket Assembly Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the sheet feeder. 4. Remove the system board. 5. Remove the four small feed roller springs from the carrier frame. 6. Push down on each of the small feed roll assemblies to remove them from the small feed roll bracket.

  • Page 33: System Board Removal

    4091-001 System Board Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Unlock the four printhead cable connectors and disconnect the printhead cables from the system board. 4. Disconnect the other cables from the system board. 5. Remove the three screws securing the system board to the carrier frame and remove the system board.

  • Page 34: Connector Locations

    4091-001 5. Connector Locations System Board Connectors Connector Locations 5-1...
  • Page 35 4091-001 Connector Connector Names Printhead Cable 1 Printhead Cable 2 Printhead Cable 3 Printhead Cable 4 Home Position Sensor Carrier Transport Motor Paper Feed Motor DC/DC Converter Parallel Port EOF Sensor Code Module Jumper Connector Locations 5-2...

  • Page 36: Preventive Maintenance

    4091-001 6. Preventive Maintenance This chapter contains the lubrication specifications. Follow these recommendations to prevent problems and maintain optimum performance. Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use grease P/N 1329301 to lubricate the following: •...

  • Page 37: Parts Catalog

    4091-001 7. Parts Catalog How to Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.

  • Page 38: Assembly 1: Covers

    4091-001 Assembly 1: Covers...
  • Page 39 4091-001 Asm- Part Units Description Index Number 1 -1 11B5580 Base Assembly 11B5600 Front Cover Mounting Screws (PP) 11B5581 Cover, Front Assembly 11B5582 Cover, Rear Assembly 11B5583 Cover, Access Assembly 7347859 Replaceable Package B/M - Includes: (Carton, Cushion Set, Sealing Tape) Parts Catalog 7-3...

  • Page 40: Assembly 2: Paper Feed / Carrier Transport / Maintenance

    4091-001 Assembly 2: Paper Feed / Carrier Transport / Maintenance...
  • Page 41 4091-001 Asm- Part Units Description Index Number 2 -1 11B5584 Frame, Carrier with cable guide system board stand off. 11B5586 Sensor, Carrier Home 11B5598 Motor, Carrier Transport Assembly 11B5600 Screw, (PP) 11B5601 Feed Roll Assembly, Small 11B5589 Mounting Bracket, Small Feed Roll Assembly 11B5590 Drive Train Assembly 11A5444...
  • Page 42 4091-001 Assembly 2: Paper Feed / Carrier Transport / Maintenance...
  • Page 43 4091-001 Asm- Part Units Description Index Number 2- 18 11B5600 Screw, (PP) 11B5600 Screw, (PP) 11B5600 Screw, (PP) 1367389 Cap and Wiper B/M (One of each) 11B5595 Star Roller Asm 11B5600 Screw (PP) 11B5600 Bearings, Large Feed Roll 11B5600 Screws, Star Roller Assembly Mounting Parts Catalog 7-7...

  • Page 44: Assembly 3: Electronics

    4091-001 Assembly 3: Electronics...
  • Page 45 4091-001 Asm- Part Units Description Index Number 3 -1 11B5591 System Board with ROM 11B5594 DC/DC Converter 11B5600 Screws, System Board (PP) 11B5592 External Power Supply Asm. (LV) 11B5593 External Power Supply Asm. (HV) 11B5600 Screws, Base Asm (PP) 11B5602 Cable, Parallel Port 11B6073 Power Cable (United Kingdom)

  • Page 46: Assembly 4: Carrier

    4091-001 Assembly 4: Carrier 7-10...
  • Page 47 4091-001 Asm- Part Units Description Index Number 4 -1 11B5596 Carrier Assembly 11B5585 Rod, Carrier Guide 11B5584 Frame, Carrier 11B5600 Screw, Carrier Guide Rod (PP) 11B5600 Spring, Carrier Guide Rod (PP) Parts Catalog 7-11...

  • Page 48: Assembly 5: Sheet Feeder

    4091-001 Assembly 5: Sheet Feeder 7-12...
  • Page 49 4091-001 Asm- Part Units Description Index Number 5 -1 11B5584 Frame, Carrier 11B5600 Screws, Sheet Feeder Mounting (PP) 11A5451 Sheet Feeder Asm 11B5582 Cover, Rear Asm Parts Catalog 7-13...
  • Page 50 4091-001 Index Power Print Quality Abbreviations Adjustments Assemblies Removals 1 Covers Access Cover 7-4, 2 Carrier Transport Base Assembly 7-4, 2 Maintenance Station Carrier Belt 7-4, 2 Paper Feed Carrier Frame 3 Electronics Carrier Home Sensor 7-10 4 Carrier Carrier Transport Motor 7-12 5 Sheet Feeder DC/DC Converter...
  • Page 51 4091-001...

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2030

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