Gateway DX4320 Hardware Installation Manual
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Gateway DX4320 Hardware Installation Manual

Gateway DX4320 Hardware Installation Manual

Harddrive installation
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Your Gateway Computer
componentguide
Hard Drive Installation
Configuring
Installing

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Summary of Contents for Gateway DX4320

  • Page 1 Your Gateway Computer componentguide Hard Drive Installation Configuring Installing...

  • Page 3: Table Of Contents

    Contents 1 Preparing for Installation ........1 Preventing static electricity discharge .

  • Page 5: Preparing For Installation

    Preparing for Installation This guide provides the information you need to install a replacement or new hard drive. This guide covers SCSI and IDE hard drives. Installing a hard drive is a process consisting of seven procedures that must be done in sequence: Prepare for installation.
  • Page 6 Has a stable platform on which to set your computer. ■ Is near a telephone in case you need technical support assistance from ■ Gateway Technical Support. The telephone must be directly connected to a telephone jack and cannot be connected to your computer. www.gateway.com...
  • Page 7 Important If you do not have printed documentation, go to the Gateway Web site (www.support.gateway.com) and print the appropriate document before starting the installation procedure. If you are replacing a working hard drive, back up any files that you want to save.

  • Page 8: Preventing Static Electricity Discharge

    ■ Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. www.gateway.com...

  • Page 9: Removing An Existing Drive

    Removing an Existing Drive Follow this procedure only if you are replacing an existing hard drive. If you are adding a new hard drive, go to “Configuring the New Drive” on page 9. Warning Avoid exposure to dangerous electrical voltages and moving parts by turning off your computer and unplugging the power cord and modem cable before opening the case.
  • Page 10 Following the static electricity precautions on page 4, remove your computer case cover.s Remove the data ribbon cable (IDE or SCSI drives) or signal cable (Serial ATA drive) and power cable from the back of the hard drive. www.gateway.com...
  • Page 11 If the drive is mounted to a removable cage or brackets, remove the cage or brackets from your computer case, then remove the drive from the cage or brackets. - OR - www.gateway.com...
  • Page 12 If this drive is a replacement for a failed drive, carefully pack the failed drive and follow the instructions on the return form to send your drive back to Gateway for credit. Go to “Configuring the New Drive” on page 9.

  • Page 13: Configuring The New Drive

    Configuring the New Drive Read this chapter to learn about: ■ Cabling and configuring IDE drives for master or slave ■ Cabling and configuring SCSI drives for ID and termination ■ Cabling and configuring Serial ATA drives...

  • Page 14: Configuring The New Ide Drive

    One controller is for the diskette drive. Two are for IDE drives. One of the IDE controllers is the primary controller and the other is the secondary controller. Each IDE controller can contain two devices, a master device and a slave device. Master drive Slave drive To IDE controller www.gateway.com...
  • Page 15 IDE cable. If both drives on the IDE data cable are configured as cable select, the middle drive is the slave and the end drive is the master. The drive and the IDE data cable must support cable select to use this option. www.gateway.com...

  • Page 16: Setting The Ide Jumpers

    IDE cable. If both drives on the IDE data cable are configured as cable select, the middle drive is the slave and the end drive is the master. The drive and the IDE data cable must support cable select. www.gateway.com...
  • Page 17 If the drive is at the end of the IDE data cable and you are going to configure your drive as the master drive, set the jumpers as Master A. If Master A is not an option, set the jumpers as Master. Go to “Installing the New Drive” on page 21. www.gateway.com...

  • Page 18: Configuring The New Scsi Drive

    (terminate) the ends of the chain and determine the order of the links (IDs) between the ends of the SCSI chain. SCSI data Host Last SCSI device ribbon cable adapter (ID = 0, Terminator = ON) Additional SCSI device (ID = 1, Terminator = OFF) www.gateway.com...
  • Page 19 ID. This ID can be any number between 0 and 15 (for Ultra Wide SCSI) other than 7, which is the factory preset for the host adapter. The ID number, or address, is set on most SCSI devices by adjusting jumpers on pins. www.gateway.com...

  • Page 20: Setting The Scsi Jumpers

    On SCSI drives, a jumper is placed over two of the pins to configure the SCSI drive’s termination setting. Other jumpers are placed over additional sets of pins to configure the ID setting. www.gateway.com...
  • Page 21 SCSI device. SCSI devices. SCSI Host Adapter (termination enabled) SCSI Host Adapter (termination enabled) SCSI tape drive (termination disabled) SCSI hard drive (termination enabled) SCSI CD/DVD drive (termination disabled) SCSI hard drive (termination enabled) www.gateway.com...
  • Page 22 If your drive will be in the middle of a SCSI chain, as shown in Example B, remove the termination jumper. Make sure that the last SCSI device on the cable has termination enabled. Go to “Installing the New Drive” on page 21. www.gateway.com...

  • Page 23: Configuring The New Serial Ata Drive

    Serial ATA drives are designed for easy installation with no jumpers, terminators, or other settings. The jumper block adjacent to the signal connector is for factory use only. Serial ATA drives (both are master devices) Serial ATA signal cables Host adapter www.gateway.com...
  • Page 24 Chapter 3: Configuring the New Drive www.gateway.com...

  • Page 25: Installing The New Drive

    Installing the New Drive This chapter consists of three procedures that must be done in sequence. Install the new drive in your computer. Install the additional fan in your computer. (new SCSI drive only) Connect the cables to the new drive. Important The illustrations in this document show a typical computer.

  • Page 26: Installing The Drive In Your Computer

    See the documentation that came with your computer for instructions on removing your computer case cover. If you are installing the drive in a 5.25-inch drive bay, attach the hard drive expansion brackets to the sides of the drive. www.gateway.com...
  • Page 27 If you are adding a half-height SCSI hard drive to a computer that already has a half-height SCSI hard drive installed in it, install the second drive into the drive cage upside down. First drive installed in top bay Drive cage Second drive installed upside down in lower bay www.gateway.com...
  • Page 28 Make sure that the drive is positioned so you can connect the cables to the connectors on the back of the drive. For more information, see “Connecting the drive cables” on page 28. - OR - www.gateway.com...
  • Page 29 Make sure that the drive is positioned so you can connect the cables to the connectors on the back of the drive. For more information, see “Connecting the drive cables” on page 28. Go to “Installing the additional fan” on page 26. www.gateway.com...

  • Page 30: Installing The Additional Fan

    SCSI hard drive into a tower case. To install the additional fan into a tower case: Install the fan that came with your new half-height SCSI hard drive into the tower case using the screws that came with the fan. www.gateway.com...
  • Page 31 If you do not have enough power connectors, place the Y-adapter power cable that came with the new drive on the end of the existing power cable to make two power connectors. Go to “Connecting the drive cables” on page 28. www.gateway.com...

  • Page 32: Connecting The Drive Cables

    Standard power cable Serial ATA power cable If you do not have enough power connectors, place the Y-adapter power cable that came with the new drive on the end of the existing power cable to make two power connectors. www.gateway.com...
  • Page 33 - OR - If you are connecting a signal cable, the signal cable is keyed to align correctly with the signal connector on the back of the drive. - OR - www.gateway.com...
  • Page 34 (boot) drive. connector Master Middle Slave connector - OR - If you are connecting two Serial ATA drives, connect a signal cable to each of the drive signal connectors. Master Master Signal cable Signal cable www.gateway.com...
  • Page 35 PRI IDE, HDD1, or IDE1 on the system board. - OR - If you have an IDE controller card, connect the data ribbon cable to the primary controller connector on the IDE controller card. - OR - www.gateway.com...
  • Page 36 If you are installing a SCSI drive, connect the data ribbon cable to the corresponding connector on the SCSI adapter card. If you have not installed the SCSI adapter card in your computer, see the documentation that came with the SCSI adapter card for installation instructions. - OR - www.gateway.com...
  • Page 37 Reconnect the external cables, then plug in the power cord. Turn on your computer. ® If you replaced the master (boot) drive and the Windows desktop appears after restarting your computer, the hard drive installation procedure is complete. Go to the next step. - OR - www.gateway.com...
  • Page 38 “Partitioning the new drive” on page 41. - OR - If you find any yellow circles, use the red Drivers CD, the Gateway System Restoration Kit, or the Gateway System Restoration CD that originally came with your computer to reinstall the drivers.

  • Page 39: Setting Up The New Drive Automatically

    Setting Up the New Drive Automatically If you replaced a master (boot) drive and you do not see the Windows desktop when you start your computer, go to “Setting up the hard drive” on page 36. If you replaced or added an additional slave drive, go to “Setting up the New Drive Manually”...

  • Page 40: Setting Up The Hard Drive

    Chapter 5: Setting Up the New Drive Automatically Setting up the hard drive The red Drivers CD, the Gateway System Restoration Kit, or the Gateway System Restoration CD that originally came with your computer contains a program that will automatically set up an empty hard drive. The program will partition and format the drive, then install Windows for you.
  • Page 41 When prompted, insert the yellow Applications CD(s), then click Continue The Gateway Application Loader automatically installs your drivers and programs. Your computer restarts several times during this process. Do not press any keys or buttons during this process unless prompted to do so.

  • Page 42: Using The System Restoration Kit

    . The Gateway System Restoration Startup Menu 2. Install Windows opens. If a message tells you that you must disable Gateway GoBack, press D. A warning tells you that Gateway GoBack will be disabled. Press D again. Gateway GoBack is disabled and your computer restarts.

  • Page 43: Using The System Restoration Cd

    USB,” then select Partition using FAT32 (not for use with Windows 95 or NT 4.0) - OR - If you have a Windows 95 Gateway System Restoration CD that does not say “Windows 95 with USB”, then select Partition using FAT16...
  • Page 44 Chapter 5: Setting Up the New Drive Automatically www.gateway.com...

  • Page 45: Setting Up The New Drive Manually

    Setting up the New Drive Manually Partitioning the new drive Follow the instructions in this chapter only if you want to manually customize the partitions on your new hard drive. If you are not sure which operating system your computer uses, right-click the icon (located on the My Computer...

  • Page 46: Determining Which File System To Use

    ** If you are creating a boot drive and your operating system is Windows 2000, we recommend that you use FAT32 to partition the primary partition (up to 4 GB) of the drive and use NTFS to create the extended partition. www.gateway.com...

  • Page 47: Creating A Primary Partition

    If you have only one hard drive in your computer, go to Step 8. - OR - If you have more than one hard drive in your computer type 5, then press . The menu opens showing drive Change Current Fixed Disk Drive NTER availability and status. www.gateway.com...
  • Page 48 If you have only one hard drive in your computer, go to Step 8. - OR - If you have more than one hard drive in your computer type , then press . The window appears showing drive Change Current Fixed Disk Drive NTER availability and status. www.gateway.com...
  • Page 49 If you want to create an extended DOS partition, go to “Creating the extended partition” on page 46. - OR - If you do not want to create an extended DOS partition, go to “Formatting the New Drive” on page 50. www.gateway.com...

  • Page 50: Creating The Extended Partition

    Windows XP NTFS:” on page 48 and “To create a logical drive using Windows XP NTFS:” on page 49. Although Windows XP can use FAT16 and FAT32 partitions, we recommend that you use NTFS for all partitions. www.gateway.com...

  • Page 51: Creating An Ntfs Partition In Windows Nt 4.0

    If you replaced a failed drive and have Windows NT 4.0 on your computer, Gateway has formatted the primary partition (2.1 GB) of the new hard drive using FAT16. You can convert the FAT16 partition to NTFS without losing the file information on the drive.

  • Page 52: Creating An Ntfs Partition In Windows Xp

    . The Computer Management window Computer Management opens. Double-click Disk Management Right-click the shaded, unallocated space box. Click New Partition Complete the New Partition Wizard. Select Extended Partition when prompted for a partition type. Go to “Formatting the New Drive” on page 50. www.gateway.com...
  • Page 53 Right-click free space (available hard drive space) on an extended partition,   then click New Logical Drive Follow the on-screen instructions to complete the New Partition Wizard. When prompted for a partition type, click Logical drive Go to “Formatting the New Drive” on page 50. www.gateway.com...

  • Page 54: Formatting The New Drive

    CD or DVD the primary boot device. Restart your computer. The Main menu opens. Close the Main menu. Type format x: /s where x is the letter of the hard drive you have just installed, then press E NTER www.gateway.com...
  • Page 55 If there are none, you are finished. - OR - If you find any yellow circles, use the red Drivers CD, the Gateway System Restoration Kit, or the Gateway System Restoration CD that originally came with your computer to reinstall the drivers.

  • Page 56: Formatting A Partition Or Slave Drive Using Windows

    - OR- Click , then click . The My Computer window opens. Start My Computer Right-click the hard drive you want to format. Click . The Format Local Disk window opens. Format Select the drive format options, then click Start www.gateway.com...

  • Page 57: Troubleshooting

    Troubleshooting If your computer does not recognize the new hard drive, try these troubleshooting tips before calling Gateway Technical Support: ■ Review the installation procedures. Make sure that you did not skip any of the steps. ■ Disconnect, then reconnect the hard drive power cable.
  • Page 58 ■ If your new hard drive came with Windows already installed and Windows does not work correctly, use the red Drivers CD, the Gateway System Restoration Kit, or the Gateway System Restoration CD that originally came with your computer to reinstall Windows. Go to “Setting Up the New Drive Automatically”...

  • Page 59: A Safety, Regulatory, And Legal Information

    Safety, Regulatory, and Legal Information Regulatory compliance statements United States of America Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 60 These accessories are required to be used in order to ensure compliance with FCC rules. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Canada Industry Canada (IC)

  • Page 61: Laser Safety Statement

    Regulatory compliance statements Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 62 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
  • Page 64 MAN HDD US ALL MODE L INS T R 5 4/03...

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