“Enclosure cabling - multiple enclosures” on page The enclosure The Gateway E-842R design concept is based on an enclosure subsystem together with a set of plug-in modules. The enclosure platform, as equipped, includes: • Chassis and backplane with integrated (front panel mounted) operator’s panel.
• Two plug-in power supply modules, 100-240 V AC, 350 W. • One plug-in cooling fan module. • Two plug-in controller modules, each incorporating a RAID controller and a StorView Management Module. Important If only one controller module is installed, a blank module must be installed in the unused slot.
CHAPTER 1: Introduction Operator’s panel The enclosure’s front panel has an integrated operator’s (Ops) panel with four LEDs. The Ops panel provides you with a high level indication of the operation of the enclosure. See “Ops panel LEDs” on page 8 for details of the LED status conditions.
Audible alarms The Gateway E-842R enclosure includes an audible alarm which indicates when a fault state is present. The following conditions activate the audible alarm: • Fan fault • Voltage out of range • Over temperature • Thermal overrun •...
Power supply module fan fault Multiple power supply modules In order to maintain the appropriate airflow, you must always operate the Gateway E-842R with two power supply modules installed. The two power supply modules operate together so if one fails, the other maintains the power supply and cooling while you replace the faulty module.
Page 13
The module has an orange Cooling Module Fault LED. LED status is described in the following table: Module Fault (Orange) Status Enclosure Off - Indicated by power supply module and controller module OK lights Enclosure On - Fan OK Cooling module fan failure Download from Www.Somanuals.com.
One or two controller modules (depending on your configuration) are supplied and mounted in the back of the enclosure as part of the Gateway E-842R enclosure core product. The plug-in controller modules have been designed for integration into the enclosure, providing external FC cable interfacing with the host computer system.
Page 15
The module is configured with a base IP address to let you connect to it. See “StorView Storage Management software” on page 29 or the Gateway E-842R StorView Storage Management Software User Guide for further information. LED functions...
CHAPTER 1: Introduction Controller OK Green When lit, this LED indicates that RAID controller activity is normal. Controller fault Orange When lit, this LED indicates that a RAID controller fault has occurred. Ethernet status Green When lit, this LED indicates that the Ethernet port has a valid connection.
The OUT port on the RAID Controller or DIsk I/O module connects to the IN port on the Disk I/O module in the next E-842R enclosure in a multiple enclosure configuration, See “Enclosure cabling - multiple enclosures” on page 25 for further information on enclosure expansion.
CHAPTER 1: Introduction Drive carrier module The drive carrier module comprises a hard disk mounted in a carrier. Each drive bay houses a single, low profile, 1.0-inch high, 3.5-inch form-factor disk drive in its carrier. The carrier has mounting locations for SAS or SATA drives. The front cap also supports an ergonomic handle which provides the following functions: •...
Dummy carrier modules Dummy carrier modules are provided for fitting in all unused drive bays. They are designed as integral drive module front caps and must be installed in all unused drive bays to maintain a balanced airflow. Blank modules...
Page 20
CHAPTER 1: Introduction Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER 2: Getting Started Introduction Caution When connecting the enclosure, use only the power cords supplied or cords which match the specification quoted in “Specifications” on page This chapter explains how to install your enclosure into an industry-standard, 19-inch rack cabinet and configure the enclosure sub-system.
FACTORY USE ONLY FACTORY USE ONLY PSU 1 PSU 2 Cooling Module Disk I/O Module 0 Disk I/O Module 1 Disk I/O module Enclosure drive bay numbering convention Important Drive carrier modules must always be installed in drive locations 1 and 12. This is the minimum configuration required for the system to operate and provide SES Management Services.
The E-842R system supports most of the widely used operating systems. However deployment on Microsoft Windows requires the .inf driver file which is found on the Gateway External Storage CD (ESCD). (For Windows Servers, insert the ESCD and install the .inf file.)
The rack mounting rail kit also incorporates a rear hold down mechanism to ensure shock and vibration immunity. Contact Gateway Customer Care to make sure that suitable mount rails are available for the rack you are using. Rack installation procedure See the detail drawings supplied with the rack mounting rail kit for additional information.
Page 26
CHAPTER 2: Getting Started Assemble the left and right chassis latches using the special chassis latch screws. Make sure that the latch is orientated as shown in the following illustration, with the spring arm located against its stop (on the right side at the top, on the left side at the bottom). Assemble the rack brackets to the rack posts as follows: Fit the location pin at the back of the rail into the rear rail post.
Mount the enclosure in the rack as follows: Lift the enclosure and align it with the rack rails. Carefully insert the chassis slides into the rack rails and push it fully into the cabinet. Tighten the rear screws. Withdraw the enclosure until it reaches the hard stops (approximately 15.75 inches (400 mm)).
Page 28
CHAPTER 2: Getting Started Each E-842R RAID controller module can be connected to up to two independent Host Bus Adaptors. Some typical configurations utilizing one or two RAID controller modules and either one or two HBAs are shown in the following.
Dual hosts, dual HBAs, and dual controller connections Dual host, single HBA, and dual controller connections Ethernet connection Important Only shielded Cat 5 (or better) cables should be used for connection to the Ethernet port for EMC conformance. An RJ-45 10/100BaseT Ethernet port lets you connect the controller to a network to enable out-of -band management and monitoring using the Embedded StorView GUI software.
CHAPTER 2: Getting Started Enclosure cabling - multiple enclosures You can connect additional expansion enclosures to an E-842R RAID enclosure. Multiple enclosures are connected together using SAS patch cables, up to a maximum of five enclosures, including the RAID enclosure. A typical two-expansion enclosure configuration is shown below. To fully populate your installation to the maximum number of enclosures, follow the example below connecting the enclosures in the same fashion for each additional expansion enclosure.
Drive location rules The E-842R storage enclosure supports two different types of disk drives, SAS and SATA. In order to allow optimal configurations to be built, the following rules should be observed: Different drive types cannot be mixed in the same column.
Page 32
CHAPTER 2: Getting Started If you need to change drive technology, a new column of drives should be populated. Column/row SAS 2 SATA 3 SAS 6 SATA 7 SATA 11 All members of the column should have the same drive type. Drive start With two active power supply modules installed (required), all drives start immediately.
Power cord connection Caution Before turning on the enclosure, carry out the grounding checks detailed in “Grounding checks” on page To attach the power cord: Attach the power cords to the power supply modules. The cable strain relief bale fits over and onto the power cord.
VDS (Virtual Disk Service) is a feature of Microsoft Windows Server 2003. It provides a consistent interface for managing storage devices and creating volumes. The Gateway Hardware Provider for VDS enables Virtual Disk Service to be used with the E-842R RAID controller.
Page 35
If the VDS service is running, it is stopped automatically while the provider is installed. Important The Gateway Hardware Provider for VDS can be installed on a system that already has VDS providers from other vendors. Likewise, other VDS providers can be installed after Gateway’s without any conflict.
Page 37
IVdsSubSystemNaming SetFriendlyName Known issues and limitations The following issues and limitations are present in the current release of the Gateway Hardware Provider for VDS: • Flashing of drive LEDs cannot be turned off - they can only be set to flash for a specific time period.
Page 38
CHAPTER 2: Getting Started • There are minimum allowable chunk sizes for RAID 0 and RAID 1 arrays (RAID 5 arrays have no restrictions): RAID 0: Number of Drives 1 or 2 4 or more Minimum Chunk Size 256K 128K RAID 1: Number of Drives 2 or 4...
Page 39
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER Operation • Before you begin • Power on • Starting the drives • Starting StorView • Power down Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER 3: Operation Before you begin Before turning on the enclosure, make sure that all the modules are firmly seated in their correct bays. Power on Caution Do not operate this equipment until the ambient temperature is within the specified operating range.
The default user name is admin and the default password is password. You should change your password to protect your array. See the Gateway E-842R StorView Storage Management Software User Guide for additional information.
Page 43
CHAPTER 3: Operation Download from Www.Somanuals.com. All Manuals Search And Download.
If a fault is indicated on the Ops panel, see the table in “Ops panel LEDs” on page Initial start-up problems Faulty cords First make sure that you have wired up the subsystem correctly. Then, call Gateway Customer Care for a replacement if: • Cords are missing or damaged •...
• Check the controller module setup as follows: Important For details on how to remove and replace a plug-in module, see “Replacing a module” on page • Make sure that the controller module has been correctly installed and all external links and cables are connected securely.
CHAPTER 4: Troubleshooting Ops panel LEDs Important The Ops panel is supplied as an integral part of the enclosure core product and is not user replaceable. The Ops panel displays the overall status of all the modules. The Ops panel LEDs are described in the following table.
Controller module LEDs For details on how to remove and replace a controller module see “Controller module” on page The controller module incorporates the following LED indicators: LED functions LED state Definition Battery fault Orange When lit, this LED indicates that the backup battery unit is missing, has low voltage, has experienced a time-out on charge, indicated a faulty battery, or has experienced a fault in the charging circuitry.
CHAPTER 4: Troubleshooting Audible alarm mute When the audible alarm sounds, you can mute it by pressing the alarm mute button, located on the enclosure’s front panel. Automatic muting takes place after two minutes if you do not press the alarm mute button. When the alarm is muted, it continues to sound with short intermittent beeps to indicate that a problem still exists.
Thermal control The Gateway E-842R storage enclosure uses extensive thermal monitoring and takes a number of actions to make sure that component temperatures are kept low and that acoustic noise is minimized. Airflow is from front to rear of the enclosure.
Caution If your Gateway E-842R enclosure is turned on and you remove any module, replace it immediately. If the enclosure is used with plug-in modules, dummy carriers, or blank modules missing for more than a few minutes, the enclosure can overheat, causing power failure and data loss.
The fans within the cooling module are not user replaceable. In the event of a cooling fan failure, the complete cooling module must be replaced. Depending on how your Gateway E-842R enclosure is set up, you can normally replace a failed disk unit without interrupting the use of the system.
Page 53
CHAPTER 4: Troubleshooting Warning Do not remove covers from the power supply modules. There is a danger of electric shock inside. To remove a power supply module: Make sure that you identify the faulty power supply module correctly. The Module Fault LED on the faulty power supply module lights orange.
Connect the power supply cord to the power source. Important The alarm sounds until the new power supply module is operating correctly. Cooling module Removing the cooling module To remove the cooling module: Grasp the latch between your thumb and forefinger. Squeeze your thumb and forefinger together to release the latch.
CHAPTER 4: Troubleshooting Installing the cooling module Caution Handle the module carefully and avoid damaging the connector pins. Do not install the module if any pins appear to be bent. To install the cooling module: Check for damage, especially to the rear connector on the supply. With the latch in the open position, slide the module into the enclosure until the latch engages automatically.
Page 56
Grip the latch handles and remove the module. Installing a RAID controller module To install a RAID controller module: Check for damage, especially to the interface connector. Do not install if the pins are bent. With the latches in the open position, slide the RAID controller module into the enclosure until the latches engage automatically.
CHAPTER 4: Troubleshooting Secure the module by manually closing the latches. You should hear a click when the latches engage. The controller module takes up to one minute to re-initialize onto the loop after re-cabling. Battery module Warning There is a danger of explosion if the battery is incorrectly replaced. Dispose of used batteries in accordance with the manufacturer’s instructions and national regulations.
Removing a battery module To remove a battery module: • Operate the release latch and slide the battery module out of the controller module. Installing a battery module To install a battery module: Check for damage. Do not install if there are any outer signs of damage.
CHAPTER 4: Troubleshooting Drive carrier module Caution Observe all conventional ESD precautions when handling modules and components. Avoid contact with such things as backplane components and module connectors. Removing a drive carrier module To remove a drive carrier module: Release the carrier handle by pressing the latch in the handle towards the right. The anti-tamper lock must be off.
If you plan to remove a drive for more than a few minutes, we recommend that you temporarily install a dummy carrier module in its place. Drive carrier configuration Before you install the drive carrier modules in your E-842R enclosure, see “Planning your installation” on page 16 for system configuration information.
Telephone support Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions:...
APPENDIX A: Specifications Dimensions Enclosure inches Height 3.46 87.9 Width across the mounting flange Width across the body of the enclosure 17.6 Depth from the flange to the rear of the enclosure body 21.65 Depth from the flange to the maximum extremity of enclosure 22.72 (rear hold down) Depth from the flange to the furthest extremity at the front of the...
Power consumption Power consumption of enclosure with 12x SAS drives running I/O, powered by a single power supply module (Power One power supply module) with extended power lead between the power supply module and the I/O backplane and with two controllers installed at IDLE and ACTIVE operation.
APPENDIX A: Specifications Shock, Operational Vertical axis 5 g peak 1/2 sine, 10 ms Shock, Non-Operational 30 g 10 ms 1/2 sine Vibration, Operational 0.21 grms 5-500 Hz Random Vibration, Non-Operational 1.04 grms 2-200 Hz Random Vibration, Relocation 0.3 g 2-200 Hz sine Acoustics Sound Power Operating: Less than 58 dB LwA measured at 73.4°F (23°C).
LED functions LED functions LED state Definition Battery fault Orange When lit, this LED indicates that the backup battery unit is missing, has low voltage, has experienced a time-out on charge, indicated a faulty battery, or has experienced a fault in the charging circuitry.
Depth 8.25” (209.55 mm) Weight 1.91 lbs (0.86 kg) (with 1.0” 750 GB drive) Operating temperature 41°F to 104°F (5°C to 40°C) (when installed in an E-842R storage enclosure with dual power supply modules) Power dissipation 18.5 Watts maximum Download from Www.Somanuals.com. All Manuals Search And Download.
APPENDIX Legal Information Download from Www.Somanuals.com. All Manuals Search And Download.
Page 69
Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules.
Page 70
Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
Page 71
Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
APPENDIX Safety Information Download from Www.Somanuals.com. All Manuals Search And Download.
Page 73
Gateway system. Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 74
Index accessories telephone support safety precautions help troubleshooting alarm mute button telephone support telephone support anti-static wrist or ankle strap Host Bus Adaptors (HBAs) anti-tamper lock Unpacking the Enclosure System Audible Alarm IEC 320 connector audible alarm auto start failure backplane operator’s (Ops) panel Ops panel LEDs...
Page 75
Index Download from Www.Somanuals.com. All Manuals Search And Download.
Page 76
Download from Www.Somanuals.com. All Manuals Search And Download.
Page 77
A MAN E-842R SAS USR GDE R0 05/07 Download from Www.Somanuals.com. All Manuals Search And Download.
Page 78
Free Manuals Download Website h p://myh66.com h p://usermanuals.us h p://www.somanuals.com h p://www.4manuals.cc h p://www.manual-lib.com h p://www.404manual.com h p://www.luxmanual.com h p://aubethermostatmanual.com Golf course search by state h p://golfingnear.com Email search by domain h p://emailbydomain.com Auto manuals search h p://auto.somanuals.com TV manuals search h p://tv.somanuals.com...