Symantec 10551441 - AntiVirus Corporate Edition Administrator's Manual page 73

9 Click Next.
If you're creating a message for an alphanumeric pager, in the Message box
type any message text you want to display and move available parameters
from Alert Parameters to the Message box.
If you're creating a message for a numeric pager, you can only type numbers
in the Message box.
10 Type an action name.
The action name and the action computer name appear in the Alert Actions
dialog box beside this action.
11 Click Finish.
Configuring for a paging service
You can access a paging service either directly or indirectly. Direct paging refers
to dialing the service provider network access phone number and accessing the
service provider's computer network directly to enter the pager identification
number. The paging service network then sends the message to the pager.
2
AMS alerting does not work with indirect paging. Indirect paging involves
calling a paging service, speaking with an operator, and giving the operator the
pager's identification number. The paging service operator enters the
information into the paging network, and then sends the message to the pager.
The indirect paging method that is often used when contacting the network
directly may be a toll call, and the pager service offers toll-free service through
the operator.
You need to configure the Pager alert action for your paging service. At a
minimum, this information includes the paging service phone number and the
name of the paging service that you are using.
Always put the paging service's phone number in the Send Page dialog box's
Service Provider box. If your paging service is not in the Send Page dialog box's
Service drop-down list, you can try using the Generic Beeper or the Generic
Alphanumeric service (select the one that matches the type of pager that you are
using). Type the password that you use to access the paging service network in
the Password box.
If the generic service that you select doesn't work with your pager, you must
configure the communication parameters that the Send Page alert action needs
to use. This information includes the baud rate, data and stop bits, parity, and
the paging protocol used by your paging service. If your paging service is in the
Service drop-down list, these parameters are configured automatically when
you select the service.
Setting up the Alert Management System
Configuring alert actions
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