Lenovo ThinkPad 380E Setup Manual

Windows 2000 professional setup and technical guide
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Table of Contents
Windows 2000 Professional for IBM ThinkPad Notebooks
Introduction .............................................................................................................................................................3
Supported Windows 2000 Professional ThinkPad Models .........................................................................5
APM -supported ThinkPad models: ..............................................................................................................7
ACPI-supported ThinkPad models: ..............................................................................................................8
Updating the ThinkPad system BIOS for Windows 2000...........................................................................9
How to Update the System BIOS: ..................................................................................................................9
................................................................................................................................................ 11
........................................................................................................................................................................... 11
................................................................................................................................................ 12
Updating the CD-ROM drive firmware for Windows 2000 .................................................................... 13
Building the CD-ROM drive firmware update diskette ........................................................................ 13
Using the CD-ROM drive firmware update diskette ............................................................................ 13
Installing or upgrading to Windows 2000 Professional ............................................................................. 15
Installing Windows 2000 Professional ........................................................................................................ 15
Upgrading to Windows 2000 Professional ..................................................................................................... 16
After installing or upgrade to Windows 2000 Professional ....................................................................... 20
Installing Advanced Power Management under Windows 2000 ......................................................... 21
................................................................................................................................................................ 22
.......................................................................................................................................................... 27
........................................................................................................................................ 28
and 765D models) ......................................................................................................................................... 29
Mediamatics DVDExpress DVD Player upgrade for Windows 2000............................................ 35
Installing DVDExpress on your ThinkPad for Windows 2000 ....................................................... 35
.................................................................................................................................................................37
General Technical Information ........................................................................................................................ 38
Tips for docking station support on ACPI ThinkPad computers:................................................. 41
computers: ..................................................................................................................................................... 44
UltraBay II Device swapping on ThinkPad 770E, 770X, & 770Z:................................................. 46
Setup and Technical Guide
..................................................................................................................................... 31
........................................................................................................................... 34
.......................................................................... 10
......................................................... 10
........................................................................... 23
........................................... 24
...................................................................... 32
............................................................................... 35
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..... 43
....................... 45

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  Summary of Contents for Lenovo ThinkPad 380E

  • Page 1: Table Of Contents

    Windows 2000 Professional for IBM ThinkPad Notebooks Setup and Technical Guide Introduction ................................3 Supported Windows 2000 Professional ThinkPad Models .................5 APM -supported ThinkPad models: ......................7 ACPI-supported ThinkPad models: ......................8 Updating the ThinkPad system BIOS for Windows 2000................9 How to Update the System BIOS: ........................9 Building the System Program Service Diskette ................
  • Page 2 UltraslimBay device swapping with ThinkPad models 600, 600E, & 600X: ....... 47 UltraslimBay device swapping with ThinkPad 570 and 570E: ............47 UltraBay FX device swapping with ThinkPad mode ls 390, 390E, & 390X:........ 48 ACPI ThinkPad Device Support under Windows 2000 ..............
  • Page 3: Introduction

    Immediately after upgrading from Windows 95 to Windows 2000, the audio capability on my ThinkPad computer does not function ............64 MIDI file does not play correctly when using the Microsoft GS Wavetable SW Synthesizer ............................64 Volume control hot-key is not synchronized with Windows 2000 Master Out volume control ............................
  • Page 4 Before proceeding farther into the guide, the following chart illustrates what steps should be completed before, while, and after installing or upgrading to Windows 2000 Professional. Use this chart as quick reference when preparing to install or upgrade to Windows 2000 Professional: START New Install...
  • Page 5: Supported Windows 2000 Professional Thinkpad Models

    Supporte d Windows 2000 Professional ThinkPad Models IBM has tested a number of ThinkPad models and has determined that they support Windows 2000. Customers’ computers must meet all the minimum hardware requirements in order for Windows 2000 to operate properly. Running Windows 2000 without the minimum hardware requirements might cause unpredictable results.
  • Page 6 ThinkPad 570 Series models Advanced Power Advanced Configuration ThinkPad Model Management and Power Interface 570, 570E ThinkPad 600 Series models Advanced Power Advanced Configuration ThinkPad Model Management and Power Interface 600, 600E, 600X ThinkPad 760/765 Series models Advanced Power Advanced Configuration ThinkPad Model Management and Power Interface...
  • Page 7: Apm-Supported Thinkpad Models

    APM-supported ThinkPad models: Windows 2000 supports “legacy” computer hardware for features such as APM power management (e.g., Standby, Resume, and Hibernation), Plug-and-Play PC Card, CardBus, and Universal Serial Bus (USB) functionality. However, this support does not include dynamic Plug-and-Play support for docking stations or port replicators. Docking station and port replicator use under Windows 2000 will offer the same limitations as those found with Windows NT 4.0.
  • Page 8: Acpi-Supported Thinkpad Models

    ACPI-supported ThinkPad models: An ACPI ThinkPad computer can fully exploit the advantages of Windows 2000 power management and Plug-and-Play support. ACPI power management features include various power saving-modes, such as CPU throttling with thermal zone control, dynamic Plug-and- Play configuration of docking station and port replicator use, T hinkPad UltraBay IDE device hot and warm swapping, and dynamic device detection, and configuration for Plug-and-Play display and monitor devices.
  • Page 9: Updating The Thinkpad System Bios For Windows 2000

    Updating the ThinkPad system BIOS for Windows 2000 Before you install or upgrade your system to Windows 2000, you must update the computer (basic input/output system) BIOS on your ThinkPad computer. To take full advantage of all the features offered by Windows 2000, such as ACPI support, it is strongly recommended that you update your ThinkPad’s system BIOS.
  • Page 10: Building The System Program Service Diskette

    Click Notebooks and PC companions. Select your ThinkPad family, or model, then click Downloadable files. Look for a listing similar to this: “BIOS Update (System Program Service Diskette).” Building the System Program Service Diskette To build the System Program Service Diskette that will update the computer BIOS: 1.
  • Page 11: Section 2: Using The System Program Service Diskette For Thinkpad 390, 390E, 390X Models

    9. Turn on the computer; then press and hold the ‘F1’ key until the “Easy-Setup” menu appears. 10. If the computer presents a password prompt type in the correct password. 11. Select ‘Config’ then select ‘Initialize’. 12. Select ‘OK’ to initialize the system. Then click ‘Exit’. 13.
  • Page 12: Section 4: Using The System Program Service Diskette For Thinkpad 240, 570, And 570E Models

    5. Turn on your computer, and then press and hold the 'F1' key until the "BIOS Utility" menu appears. 6. If the computer presents a password prompt type in the correct password. 7. Select 'Load Default Settings' and then press “Enter”. 7.
  • Page 13: Updating The Cd-Rom Drive Firmware For Windows 2000

    Updating the CD-ROM drive firmware for Windows 2000 Some ThinkPad models with a CD-ROM drive require updated firmware for the CD-ROM drive before installing or upgrading to Windows 2000. If the firmware for these drives is not updated, the Windows 2000 Setup program will fail during installation or the drive will not function properly .
  • Page 14 7. Your computer with its CD-ROM will now be ready to upgrade or install Windows 2000.
  • Page 15: Installing Or Upgrading To Windows 2000 Professional

    Installing or upgrading to Windows 2000 Professional Installing Windows 2000 Professional This section provides information on how to install Windows 2000 Professional on your ThinkPad. This information applies to the following situations: Installing Windows 2000 on a blank hard drive. Replacing an existing Windows operating system with Windows 2000.
  • Page 16: Upgrading To Windows 2000 Professional

    Note that IBM has tested the Sony CD-ROM Discman with an Adaptec SlimSCSI 1460C PCMCIA adapter as a supported external CD-ROM drive for Windows 2000. If your external CD-ROM drive is not supported as a drive for Windows 2000, please contact the manufacture of the CD-ROM drive device to obtain a supported Windows 2000 device driver.
  • Page 17 NT 4.0 applications that were designed specifically to run on ThinkPad hardware may function properly after you upgrade to Windows 2000 Professional. For more information about upgrading your ThinkPad computer to Windows 2000, please refer to the \SETUPTXT \PRO1.TXT and PRO2.TXT README files included on the Windows 2000 Professional CD.
  • Page 18 Access ThinkPad, versions 1.0, 1.1, 3.0, 4.0 AOL, version 4.0 Audio Station, versions 2.00.48, 2.00.59 ConfigSafe, version 2.0.02 Cossession, versions 6.0b3, 7.0b Directory, versions 1.6.719, 7.11 DVP, versions 3.0c, 4.0, 5.0 Earth link, version 2.1 FaxWorks, version 300g058 GolfPro, version 1.1 IBM Antivirus, versions 2.5.1, 2.5.2, 3.0, 3.02.689 IBM Internet Connect, version 2.0 IBM Marketing Screen Saver, version 1.0...
  • Page 19 WinCim, versions 3.0, 3.0.2, OS version World Book, version 2.0 Because these applications will not be supported under Windows 2000 Professional, it’s suggested that you uninstall these applications before upgrading to Windows 2000 Professional. For the retail applications, please refer the application notes section of README.DOC in the Windows 2000 Professional CD.
  • Page 20: After Installing Or Upgrade To Windows 2000 Professional

    In order to display the user desktop across the entire screen at full resolution and color depth, you will need to manually adjust these settings for the LCD screen. This requirement applies to the following APM ThinkPad models: ThinkPad 560E, 560X ThinkPad 380E, 380ED, 385E, 380X, 385X, 385XD ThinkPad 760XD, 760XL ThinkPad 765D, 765L ThinkPad 770...
  • Page 21: Installing Advanced Power Management Under Windows 2000

    For the following ThinkPad models, APM support needs to be manually enabled under Windows 2000: ThinkPad 560E ® ThinkPad 380E, 380ED, 380XD(Pentium 300 and 333 MHz) ThinkPad i Series 2611 To enable APM support, follow these instructions: 1. Insert a charged battery into the battery slot.
  • Page 22: Installing Trackpoint Device Driver For Windows 2000 (Thinkpad Apm Model Only)

    Installing TrackPoint device driver for Windows 2000 (ThinkPad APM model only) On the ThinkPad 770 and i-Series 2611 APM-supported models, the IBM TrackPoint driver will not be automatically installed by the Windows 2000 Professional Setup program. In order to provide your ThinkPad with additional pointing device support and functionality under Windows 2000, you will need to install this device driver on your system.
  • Page 23: Installing Ibm Device Drivers For Windows 2000

    Installing IBM device drivers for Windows 2000 When you install or upgrade to Windows 2000, all of the “basic” device drivers will be installed automatically by the Windows 2000 Setup program. Under most circumstances, you will not need to install additional device driver s on your computer. Windows 2000 includes many of the built in device drivers that have been extensively tested on ThinkPad computers.
  • Page 24: Ibm Thinkpad Configuration Utility And Notebook Manager

    IBM ThinkPad Configuration Utility and Notebook Manager Installing the IBM ThinkPad Utility for Windows 2000 The ThinkPad Configuration Utility and the Notebook Manager provide easy-to-use software application for changing ThinkPad device settings and features under Windows 2000. Such features include power management, the Personalization Editor, alarms and actions, and others.
  • Page 25 12. After the required files have been copied to your system, remove any disk from the diskette drive and click [Finish] to restart your computer. You must restart your computer in order for the changes to take effect. Note: If you upgraded to Windows 2000 from a Windows NT 4.0 operating system that IBM preinstalled, you might experience a problem installing the ThinkPad Utility.
  • Page 26 If the ‘ThinkPad Configuration” icon is visible in the desktop Taskbar, disable it by right-click the icon and click ‘Disable’. Click: Start ? Settings ? Control Panel . Double-click Add/Remove Programs applet. Highlight “Configuration Utility” and then click [Change/Remove]. Click [Yes] to remove the ‘Configuration Utility’ and all of its components. If a prompt asking, “Remove Shared File?”...
  • Page 27: Installing The Ibm Easy Launch Buttons For Windows 2000 (Thinkpad I Series Models)

    After all files have been copied, click [OK] to restart your computer in order for the new settings to take effect. Installing the IBM Easy Launch Buttons for Windows 2000 (ThinkPad i S eries models) By installing the IBM Easy Launch buttons Customization Utility for Windows 2000, you will be able to launch specific programs or open Web sites with a click of a button.
  • Page 28: Installing Thinkpad Lt Modem Update For Windows 2000 (Thinkpad Models 570, 570E, And 600X)

    Installing ThinkPad LT Modem update for Windows 2000 (ThinkPad models 570, 570E, and 600X) The driver for the internal LT Modem is included on the Windows 2000 Professional CD and will be automatically installed by the Windows 2000 Setup program. This built-in driver provides the “standard”...
  • Page 29: Installing The Ibm Mwave Dsp Audio And Telephony For Windows 2000 (Thinkpad 760Xd And 765D Models)

    Installing the IBM Mwave DSP Audio and Telephony for Windows 2000 (ThinkPad 760XD and 765D models) After installing or upgrading your ThinkPad model 760XD or 765D to Windows 2000 Professional, the Mwave DSP Audio and Telephone features will be disabled. All audio features and the modem/fax will not function.
  • Page 30 FAQs about the Mwave Data/FAX Modem for the ThinkPad 760XD and 765D models Q: What Fax protocols are supported by the IBM ThinkPad Data/Fax Modem under Windows 2000? A: Class 1 and Class 2 protocols are supported in USA, Canada, and Japan. For the other supported countries, the Fax support is Class 2 only.
  • Page 31: Installing The Mwave Dsp Midi Software For Windows 2000 (Thinkpad Models 760Xd And 765D)

    Installing the Mwave DSP MIDI software for Windows 2000 (ThinkPad models 760XD and 765D) To use the Mwave MIDI Synthesizer under Windows 2000, you will need to install the Mwave MIDI sample software and its sound data. If you no longer have the MIDI samples installed on your ThinkPad, you will need to download them from the IBM ThinkPad PC Support page.
  • Page 32: Installing The Ibm Dvd Hardware Decoder Device Driver For Windows 2000 (Thinkpad 770, 770Ed, 770X, And 770Z Models)

    Installing the IBM DVD hardware decoder device driver for Windows 2000 (ThinkPad 770, 770ED, 770X, and 770Z models) To install the DVD hardware decoder device driver for Windows 2000, it is required that the IBM ThinkPad 770 DVD and Enhanced Video Adapter (P/N 10L1228) be installed. The DVD hardware decoder enables you to play DVDs on the ThinkPad models 770, 770E, 770X, and 770Z under Windows 2000 Professional.
  • Page 33 For the best results while playing back DVDs under Windows 2000, the transfer mode for the DVD-ROM drive should be to be set to DMA mode. To enable DMA mode for your computer’s DVD -ROM drive, following these instructions below: 1.
  • Page 34: Installing Thinkpad Acp Modem Update For Windows 2000 (Thinkpad 600, 600E, And 770 Series Models)

    Installing ThinkPad ACP Modem update for Windows 2000 (ThinkPad 600, 600E, and 770 Series models) The internal ACP Modem is included on the Windows 2000 Professional CD and will be automatically installed by the Windows 2000 Setup program. This native built-in driver provides the “standard”...
  • Page 35: Thinkpad Windows 2000 Application Software

    ThinkPad Windows 2000 application software Mediamatics DVDExpress DVD Player upgrade for Windows 2000 DVDExpress is a DVD player software application supported by Windows 2000 Professional. IBM has supplied this software with some Windows 98 systems with DVD drives. The DVDExpress upgrade software is available to licensed users currently using a version for Windows 98.
  • Page 36 9. Click [Yes] to continue. 10. To install DVDExpress in the default folder, click [Next]. 11. The Setup program will begin copying files to your system. 12. After all files are copied to your computer, click [Finish] to automatically restart your computer for the changes to take effect.
  • Page 37: Installing The Thinkpad Audiorack32 For Windows 2000 (Thinkpad I Series 2126 Model)

    Installing the ThinkPad AudioRack32 for Windows 2000 (ThinkPad i Series 2126 model) The AudioRack32 enables you to take full advantage of your computer’s audio capabilities under Windows 2000. The application will allow you to play CDs, wave files, and MIDI files. You can also use the AudioRack to record and mix music on Windows 2000.
  • Page 38: General Technical Information

    General Technical Information The purpose of this section is to provide the user with some more in-depth technical information on how to use Windows 2000 Professional on specific IBM ThinkPad computer environments. Using docking station s and port replicators with ACPI-supported ThinkPad models One of the advantages of an ACPI-based ThinkPad computer running Windows 2000, is that the user can eject or re-dock their computer to a docking station or port replicator without...
  • Page 39 IBM Port Replicator with Hot docking and Advanced EtherJet Port Warm docking and undocking with the undock ThinkPad UltraBase ThinkPad UltraBase Hot docking and undock Under Windows 2000, different ThinkPad models will support different docking capabilities. The support will differ depending on the docking station; and port replicators that are used, and on the PC Card enablers installed.
  • Page 40 Hot Dock Warm Cold (570 Dock Dock models only) Port Replicator with Advanced EtherJet Port ü ü ü 16-bit PC Card ü ü ü CardBus PC Card ü ü ü Ethernet port...
  • Page 41: Tips For Docking Station Support On Acpi Thinkpad Computers

    Tips for docking station support on ACPI ThinkPad computers: Here are some helpful tips to follow for docking station and port replicator use while running Windows 2000 on your ACPI ThinkPad computers: If you attempt to undock your computer while some data files are being used or “open”...
  • Page 42 leaving the computer and the UltraBase unit still connected by Windows 2000. If an ISA or Plug-and-Play-ISA adapter card is installed on an IBM SelectaDock-II or SelectaDock-III docking station, Windows 2000 will not support dynamic docking and undocking. ISA add-on devices in the docking station will only work when you perform a cold dock.
  • Page 43: Using Docking Stations Or Port Replicators With Apm-Supported Thinkpad Models

    CardBus PC Card PC Card Enabler with Advanced EtherJet Port ü 16-bit PC Card ü CardBus PC Card ü Ethernet port ThinkPad 380E, 380 X, 560E, and 560X Warm Cold Dock Dock Dock Enhanced Port Replicator ü 16-bit PC Card...
  • Page 44: Tips For Docking Station And Port Replicator Support On Apm-Supported Thinkpad Computers

    ü CardBus PC Card Tips for docking station and port replicator support on APM-supported ThinkPad computers: Here are some helpful tips to follow for using a docking station or port replicator while running Windows 2000 on your APM-supported ThinkPad computers: For the ThinkPad models 760XD and 760XL and ThinkPad models 765D and 765L, Windows 2000 offers limited support for the PC Card slots located on the SelectaDock-II, SelectaDock-III, and PC Card Enablers.
  • Page 45: Hot And Warm Swapping Support For Acpi-Supported Thinkpad Models

    Hot and Warm swapping support for ACPI-supported ThinkPad models One of the advantages that an ACPI-based portable computer offers while running Windows 2000 is full Plug-and-Play support for devices located in the UltraBay II or UltraslimBay slot of your ThinkPad computer. Such devices include the following: o IDE hard drive o LS-120 Super Disk drive o ZIP 100 drive...
  • Page 46: Ultrabay Ii Device Swapping On Thinkpad 770E, 770X, & 770Z

    only undocking and swap ping swapping CD-ROM and DVD- Hot and warm- Warm-swapping Hot- ROM drive swap ping only undocking and swapping Zip100 drive Hot and warm- Warm-swapping Hot- swap ping only undocking and swapping Diskette drive Hot -swapping Warm-swapping Hot- only undocking and...
  • Page 47: Ultraslimbay Device Swapping With Thinkpad Models 600, 600E, & 600X

    ThinkPad models can also support an external diskette drive, the drive letter for the external diskette will always be assigned A. “Surprise” removal of a device installed in the UltraBay II slot is not supported under Windows 2000. This means, you should not swap out a device while the computer is in Standby or Hibernation mode without first properly stopping the device through the operating system.
  • Page 48: Ultrabay Fx Device Swapping With Thinkpad Models 390, 390E, & 390X

    UltraBay FX device swapping with ThinkPad models 390, 390E, & 390X: The UltraBay FX slot holds the diskette and CD-ROM combination drive unit. You can swap a diskette and CD-ROM (or diskette and DVD -ROM) combination drive) combination drive with a secondary IDE hard disk drive, or a secondary battery pack. Because of the hardware design for all ThinkPad 390 Series computers, only warm- swapping can be performed under Windows 2000.
  • Page 49: Acpi Thinkpad Device Support Under Windows 2000

    ACPI ThinkPad Device Support under Windows 2000 The purpose of this section is to provide the user with more in-depth technical information about some important aspects of Plug-and-Play and Power Management on ACPI-supported ThinkPad models running windows 2000 Professional. Power-saving modes and system indicators While running Windows 2000 Professional on ACPI-supported ThinkPad models, various power-saving “sleep”...
  • Page 50: Network Device Support And Power Management

    Network device support and power management Windows 2000 has a built-in mechanism that enables the system to wake up from a sleep mode and to detect a wakeup signal from a PCI LAN card. This capability is referred to as Wake-On-LAN (WOL).
  • Page 51 should happens with your ThinkPad computer, disable the WOL feature of the NIC. Then warm-swapping will execute as expected.
  • Page 52 USB device support and power management USB devices are recently developed technology that enable full Plug-and-Play capability and easy installation and user configuration. Windows 2000 supports various USB devices ranging from Human Input Devices (HID’s) to streaming media devices (digital video cameras and scanners).
  • Page 53 its deepest power-saving mode (C3 state). When a portable computer runs on battery power, this can be a serious drain on the system battery life. In the initial release of Windows 2000, this is known issue and no work around exists. If USB devices are connected to your computer, but not being used, unplug the USB devices from the system in order to conserve battery power.
  • Page 54: Using The Multi-Monitor Feature Of Thinkpad Computers Under Windows 2000

    Using the multi-monitor feature of ThinkPad computers under Windows 2000 Multi-monitor support is a new feature to Windows 2000 Professional. It provides the users the enhanced viewing capability that the desktop computers in office environments offer. However, this capability depends on whether the display or video card adapter supports this feature as well as its device driver under Windows 2000.
  • Page 55 4. Click Display 2, then check the Extend my Window desktop onto this monitor checkbox. 5. Set the ‘Colors’ depth and ‘Screen Area’ (resolution) to your preferred settings for Display 2. Click [Apply] when finished. 6. Click [OK] to apply your new desktop settings. 7.
  • Page 56: Windows 2000 Hints And Tips

    When system resumes from RTC wakeup with Prompt for Password enabled, keyboard or mouse does not function afterwards Models: ThinkPad 380E and ThinkPad 760 Series models Issue: When system resumes from RTC (configured by ThinkPad Configuration Utility) with BIOS “Power on Password” enabled, the pointing device and keyboard do not function afterwards.
  • Page 57: After A Windows 2000 Shutdown

    ® Wake on LAN from Power Off state (IBM WOL feature) does not function after a Windows 2000 shutdown Models: ThinkPad model 390 Issue: After Windows 2000 shuts down, the system cannot not wakeup from power off state by Magic Packet(IBM WOL). Cause: This is a hardware limitation.
  • Page 58: Remaining Battery Capacity Appears As "Unknown" After Removing And Re- Inserting Battery Device

    Issue: After the computer returns from Hibernation, both the CRT and LCD monitor are active. When the computer resumes, the display condition before entering Hibernation was not saved. Cause: This is a current design limitation in the system BIOS. Resolution: IBM plans to eventually update the BIOS to address this issue.
  • Page 59: Docking Station And Power Management

    Docking Station and Power Management 2.1 Cannot use password protected hard drive if hard disk drive is located in the docking station Models: All ThinkPad 600 and 770 Series models Issue: When an IDE hard disk drive located in the docking station is protected by a HDD password, the user will not be able to access it under Windows 2000.
  • Page 60: Apm-Supported Thinkpad Does Not Enter Standby Or Hibernation When Computer Is Docked

    2.4 APM -supported ThinkPad does not enter Standby or Hibernation when computer is docked Models: ThinkPad models 760XD, 765D/L, and 770 Issue: When the computer is docked to a docking station, system will not enter Standby or Hibernation. Cause: Configuration problem set by the system BIOS. Resolution: To allow the computer to enter Standby or Hibernation while docked, follow these instructions:...
  • Page 61: After Undocking The Computer, The Fn Function Key And Ac/Dc Power Generated Events Might Not Function Properly

    Models: ThinkPad model 570 Issue: After docking or undocking computer, the printer device connected to the computer’s parallel port does not function. Cause: This problem is a known system BIOS issue. Resolution: IBM plans to eventually update the BIOS to address this issue. 2.7 After undocking the computer, the Fn function key and AC/DC power generated events might not function properly Models:...
  • Page 62: Plug-And-Play Functionality

    Plug-and-Play Functionality 3.1 System behaves slower just after docking or undocking Models: All ThinkPad ACPI-supported models Issue: While hot docking and undocking your computer from the UltraBase and / or Enhanced Port Replicator, Windows 2000 reports docking event completion before actual physical docking or undocking can be performed. Cause: This is the expected behavior when the operating system completes either a docking or undocking event.
  • Page 63: Pc Cards And Device Support

    PC Cards and Device Support 4.1 Dial tone from PCMCIA modem card cannot be heard Models: ThinkPad i Series 2611 Issue: When using PCMCIA modem card to dial-out, no dial tone can be heard. Cause: This is a hardware limitation. Resolution: 4.2 Removing a PC Card and CardBus device while system is in Standby mode then waking the system produces a “Surprise Device Removal”...
  • Page 64: Multimedia

    Multimedia 5.1 Immediately after upgrading from Windows 95 to Windows 2000, the audio capability on my ThinkPad computer does not function Models: ThinkPad model 390 Issue: Immediately after upgrading to Windows 2000 from Windows 95, audio capability does not function. Cause: The audio chip on the computer is not properly initialized at first boot -up after the upgrade install has completed.
  • Page 65: Video Capture Capability Is Not Enabled On Thinkpad Models 760Xd And 765D While Running Windows 2000

    5.5 Video capture capability is not enabled on ThinkPad models 760XD and 765D while running Windows 2000 Models: ThinkPad models 760XD and 765D Issue: Video capture capability is not enabled while running Windows 2000. Cause: This device driver for the video capture feature is not supported under Windows 2000.
  • Page 66: Device Configuration And Setup

    Device Configuration and Setup 6.1 Some devices on APM ThinkPad systems may report resource conflicts due to default BIOS settings Models: All APM -supported ThinkPad models Issue: On A PM ThinkPad models, some devices may report firmware resource conflicts errors (yellow exclamation mark with code 29 error) in Device Manager.
  • Page 67: Video

    Video 7.1 TV-Out on ThinkPad models is not supported under Windows 2000 Models: ThinkPad 760, 765 and 600 Series models Issue: TV-Out capability on ThinkPad models does not work under Windows 2000. Cause: TV-Out is dependent upon your ThinkPad computer’s display adapter’s device driver support for this capability under Windows 2000.
  • Page 68: Communication

    Communication After upgrading from Windows 95 or Windows 98, a Wireless connection cannot be established using the IBM Infrared device Models: All ThinkPad models Issue: After upgrading from Windows 95 or Windows 98, a Wireless connection cannot be established using the IBM Infrared device. Cause: The “Client for Microsoft Networks”...
  • Page 69: Upgrade And Installation Issues

    Upgrade and installation Issues While upgrading from a Windows 98 preload, the system hangs at the first restart Models: ThinkPad i Series, ThinkPad models 390, 390E, 390X, 570, and 570E Issue: While upgrading from a Windows 98 preload, the system hangs after the Windows 2000 Setup program copies the initial files to the system and restarts you machine for the first time.
  • Page 70: 10 Miscellaneous

    10 Miscellaneous 10.1 If moving the pointing device while changing the display mode (using the Notebook Manager), the pointer cursor becomes uncontrollable Models: ThinkPad i Series 2611 Issue: When using the Notebook Manager to change the display mode (LCD/CRT/BOTH) on your computer and moving the mouse pointer at the same time, the pointer device will become uncontrollable.

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