Troubleshooting - RCA 2132 User Manual

Troubleshooting

ALWAYS check first
that:
Everyday use
"I cannot make or
answer calls"
"I cannot make a call"
"When I press on the
keys, nothing happens"
You have followed all the steps listed in the user
manual to install and set up your telephone.
All connectors are firmly inserted in their sockets.
Main power to the base unit is switched on at the
socket . The handset‟s batteries are correctly and
securely installed and are not run down.
If the handset‟s display is blank, it may have been
switched off. Press and hold the HANG-UP key to
switch it back on.
Check that the base unit‟s main power adapter
is plugged in and power is switched on.
The base unit needs main power for normal
operation of the phone – not just for charging
the batteries.
Make sure you are using the telephone line cable
supplied with your phone. Other telephone line
cables might not work. Move the handset closer
to the base unit .
Check the battery level symbol on the display.
If it is low, replace the handset on the base unit
or charger pod to recharge the batteries.
Switch off power at the main socket , wait for
a short time and then switch back on. This may
solve the problem.
If the handset display shows KEYS LOCKED, press
and hold the * button to unlock it before you
make a call.
Only one handset (or the base unit) can be
connected to the outside line at a time.
If another handset is already using the line, you
need to wait until it has finished its call.
Make sure the batteries are fitted in your
handset . If the Battery Level symbol on the
display shows „low‟, put your handset back on
the cradle to charge.
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