RCA 25420 User Manual

RCA 25420 User Manual

4-line dect 6.0 cordless office phone
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4-Line DECT 6.0
Cordless O
ce Phone
User's Guide
Please read this manual
Model 25420
before operating this product

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Summary of Contents for RCA 25420

  • Page 1 4-Line DECT 6.0 Cordless O ce Phone User’s Guide Please read this manual Model 25420 before operating this product...
  • Page 2: Nformatlon

    Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
  • Page 3: (Hac)

    Important Information forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
  • Page 4: Licensing

    Important Information Licensing Licensed under US Patent 6,427,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This base unit should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
  • Page 5: Table Of Contents

    Table of Contents ...….... 2 ........18 MPORTANT NFORMATlON HONE ..…..2 ........19 OUIPMENT PPROVAL NFORMATlON LASH ......3 ........ 19 NTERFERENCE NFORMATlON LERT (HAC) ..... 3 ......19 EARING OMPATIBILlTY NKNOWN BLOCKED …..…...…..…..…...…..…..…. 4 ........... 20 ICENSING ONTRAST FCC RF R ..
  • Page 6 Table of Contents ...... 27 HREE-WAY NTERCOM ALLS AKING NTERCOM ......27 THER XTENSIONS ............28 EMORY TORING UMBER EMORY ......28 TORING EDIAL UMBER NSERTING AUSE IALING ......... 28 EQUENCE EVIEWING HANGING OR ..28 ELETING TORED AMES/NUMBERS ......29 IALING TORED UMBER...
  • Page 7: Introduction

    Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Congratulations on purchasing this RCA telephone. This system operates in the DECT 6.0 frequency range. Your 4-line phone is full featured ideally suited for home or serve up to 16 station users.
  • Page 8: Connections And Setup

    1 must be connected and must be common to all phones connected to the system. Only other 25420, 25423, 25424, 25425, 25413, 25414, 25415, 25403 and 25404 models are compatible for full system operation. Connecting phones other than the 25420, 25423, 25424, 25425, 25413, 25414, 25415, 25403 and 25404 to Line 1 may inhibit the intercom and paging operations.
  • Page 9: Base Station

    Connections and Setup Base Station The phone must be connected to two line (RJ14C) wall jacks or four single line (RJ11C) wall jacks to accomodate all four lines. IMPORTANT: Connect the AC power supply to the base unit as out lined in steps 1 through 3 below prior to connecting the telephone line cords to insure for proper base station ID assignment.
  • Page 10 Only other RCA 4-line models are compatible for full system operation. You may connect up to 16 RCA 25420,25423, 25424 and/or 25425 phones to the system at one time. You may choose to share or privatize lines 2, 3 and 4.
  • Page 11: Important Installation Guidelines

    Connections and Setup Important Installation Guidelines • Your handset charge cradle should be placed on a level surface such as a desk or table top. • Avoid sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens, and fluorescent lighting.
  • Page 12: Connecting The Ac

    Connections and Setup 3. Plug the battery pack cord into the jack inside the compartment. NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way. 4. Place the battery pack in recessed area of the handset battery compartment. 5.
  • Page 13: Handset & Base Layout

    Connections and Setup Handset & Base Layout Visual Ring Indicator Display Menu Select/Save (button) (button) Headset Jack Delete/Mute (button) (volume Format/Redial up button) (button) Line Select (button) Do Not Disturb/Privacy (button) Talk/Speakerphone (button) End (button) Caller ID Log (button) Directory (button) (volume down button) Intercom/Call Transfer...
  • Page 14: Handset Charge Cradle

    VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 1 must be connected and common to all phones on the system. Only other 25420,25423, 25424, 25425, 25413, 25414, 25415, 25403 and 25404 models are fully compatible.
  • Page 15: Handset Ringerv

    Connections and Setup Handset Ringer Volume 1. While the phone is in standby mode, press the Vol (+ or -) button. The phone rings according to the current setting. 2. Tap the Vol (+ or -) buttons to adjust the volume one level at a time. The phone stores the setting after the last button press.
  • Page 16: Base And Handsetr

    Connections and Setup Base and Handset Ring On/O 1. Press the Menu button while in standby mode. 2. Use the Vol (+ or -) buttons to scroll up or down to SOUND SETTING. Press the Select/Save button. 3. Use the Vol (+ or -) buttons to scroll up or down to RING ON/OFF. Press the Select/ Save button.
  • Page 17: Cid On/Off

    Connections and Setup pick up the call by lifting it up from the cradle. 6. Press the Select/Save button to save. CID ON/OFF ON allows the unit to detect and display CID records for the corresponding telephone line. OFF disables the function for the corresponding telephone. Press the Menu button while in standby mode.
  • Page 18: Phone Id

    Connections and Setup 4.Use the Vol (+ or -) buttons to scroll up or down to DELAY RING. 5.Press the Sel/Save button. 6.Use the Vol (+ or -) buttons to scroll up or down to 0 ring up to 10 rings. 7.Press the Sel/Save button to save.
  • Page 19: Flash Time

    Connections and Setup NOTE: The Phone Name and ID shows in the display when the Handset is idle. Flash Time Press the Menu button while in standby mode. 1.Use the Vol (+ or -) buttons to scroll up or down to PHONE SETTINGS. 2.Press the Sel/Save button.
  • Page 20: Contrast

    Connections and Setup 5. Press the Sel/Save button. 6. Use the Vol (+ or -) buttons to scroll up or down to YES or NO. The default is YES. 7. Press the Sel/Save button to save. Contrast Press Menu button once, then press the VOL (  or ) buttons until CONTRAST is displayed.
  • Page 21: Local Code

    Basic Operation 6. Use the Vol (+ or -) buttons to scroll up or down to select 12-HOUR or 24-HOUR. 7. Press the Sel/Save button to save. Local Code 1. Press Menu button once, then press the VOL (  or ) buttons until AREA CODE is displayed.
  • Page 22: Clear All Memory

    Basic Operation Clear All Memory 1. Press Menu button once, then press the VOL (  or ) buttons until CLEAR ALL MEM is displayed. 2. Press Select/Save button to select. 3. Use the VOL (  or ) buttons to select YES. 4.
  • Page 23: Makinga Call

    Basic Operation Making a Call 1. Press the Talk button to access an available line automatically, -OR- If you want to select a desired line, press Line button plus a number button (1-4) to select the desired line. Line number is displayed at top of display.
  • Page 24: Volume Adjust

    Basic Operation 4. Press the Conf button. 5. You will now be connected to both parties. NOTE: If you have more than one line (including intercom call) on you want to conference. Then, you can select another party when you have pressed the Conf button.
  • Page 25: Hold

    Intercom Operation 1. When the unit is idle, press the DND/Privacy button. The last setting is displayed. 2. Use the Vol (+ or -) buttons to scroll up or down to select the duration. You may choose from 15 minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and increase the duration by 1 hour intervals up to 24 hours.
  • Page 26: Battery Low

    Basic Operation Battery Low If the handset battery is low, the unit will emit the alert tone and show BATTERY LOW in the display to remind you that the battery needs charging. If the battery voltage is very low, the handset will automatically shut down. Place handset in the charge cradle to recharge battery.
  • Page 27: Intercom Operation

    Intercom Operation Intercom Operation Answering an Intercom Call 1. Press the Int/Transfer button or Talk button. Receiving an Incoming Telephone Call During an Intercom Call During an intercom call, if you receive a telephone call, you will hear an alert tone. To answer the incoming call, press the Hold button to place your intercom call on hold or press End or Int/Transfer button to drop the intercom call, then press Talk to answer the telephone call.
  • Page 28: Memory

    Memory Memory The handset can store fifty phonebook records consisting of 15-character names and 32-digit telephone numbers. Storing a Name and Number in Memory 1. Press the Conf/Store button on the handset, ENTER NUMBER is displayed. 2. Use the keypad to enter the phone number (up to 32 digits). 3.
  • Page 29: Dialinga Stored Number

    Memory/Caller ID To Delete: Press DIR/3on the handset, then press the VOL ( 6 or 5) button to scroll to a desired memory. 1. Press the Delete/Mute button. DELETE? is displayed. 2. Press Delete/Mute again to confirm. Dialing a Stored Number Make sure the phone is ON (in TALK mode).
  • Page 30: Reviewing Call Records

    Caller ID If you are not at home or cannot answer, the telephone stores the information so that you can see who called while you were unavailable. Caller ID memory automatically stores the call number, date, time, phone number and name for the last 40 calls. If Caller ID memory is full, a new call record automatically replaces the oldest call record in memory.
  • Page 31: Dialinga Caller I D Number

    Caller ID Dialing a Caller ID Number When reviewing any call record in the Caller ID memory, you can dial back the caller’s number. 1. Make sure the phone is OFF (not in talk mode). 2. Press CID/4button once, then VOL ( 6 or 5) button until the desired call record is displayed.
  • Page 32: Deleting All Caller Id Records

    Caller ID Deleting All Caller ID Records To delete all the Caller ID records in memory: 1. Use the CID/ button and then VOL (  or ) button to display any Caller ID record. 2. Press and hold Delete/Mute. The display asks DELETE ALL? for several seconds. return to standby mode.
  • Page 33: Battery Safety Precautions

    Other Information battery to properly charge (for 14 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised. Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.
  • Page 34: Troubleshooting Guide

    Other Information NEW CALL: Call has not been reviewed. NO NUMBER: No Caller Number was received. NO NAME: No Caller Name was received. NO DATA: No Caller ID information was received. BLOCKED CALL: The person is calling from a number that has been blocked from transmission.
  • Page 35: Caller Id Solutions

    Other Information • The cordless handset may be out of range of the base. Move closer to the base. • Charge the battery. Unit beeps • Clean charging contacts on cordless handset and charge cradle with a soft cloth or an eraser.
  • Page 36: General Product Care

    Other Information General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. •...
  • Page 37: Warranty

    • Contact RCA Customer Care at (800) 511-3180. Our representatives will help you troubleshoot and diagnose the problem. As you may be asked to disconnect your RCA telephone from it’s power source, you must call from another telephone. If the issue...
  • Page 38: Product Registration

    Additionally, our Customer Care Center is staffed 24x7 with product experts that can assist you with any questions that may arise during setup and use of your RCA telephone. • Installation and setup service adjustments • Batteries •...
  • Page 39 Warranty TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.
  • Page 40 Please do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product. Beaverton, Or 97005 RCA is a trademark of RCA Trademark Management S.A., Used under license. © 2011. All rights reserved.

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