RCA 25211 User Manual

RCA 25211 User Manual

2-line dect 6.0 cordless handset telephone with dect 6.0 cordless headset
Table of Contents


2-Line DECT 6.0 Cordless Handset Telephone
With DECT 6.0 Cordless Headset
User's Guide
Model 25211


Table of Contents

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Summary of Contents for RCA 25211

  • Page 1 2-Line DECT 6.0 Cordless Handset Telephone With DECT 6.0 Cordless Headset User’s Guide Model 25211...
  • Page 2: Equipment Approval Information

    Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
  • Page 3: Interference Information

    Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discon- tinue service immediately.
  • Page 4: Fcc Rf Radiation Exposure Statement

    Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering cop- ies. Warning: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
  • Page 5: Table Of Contents

    Table of Contents Language .............18 Equipment Approval Information ....2 Inter ference Information ......3 Display Contrast ........18 FCC RF Radiation Exposure Statement ..4 Sound Settings ........18 Licensing .............4 Ring Tones ...........18 Hearing Aid Compatibility ......4 Ring Volume ..........19 Introduction ............7 Key Touch Tone ..........19 Parts Checklist ...........7 Voice Mail ...........19 Telephone Jack Requirements ......8 Call VM............19 INSTALLATION.............8 Settings ............19 Digital Security System ......8 Priority Settings ........20 Priority Line..........20 Important Installation Guidelines ..8 Handset Layout ..........9...
  • Page 6 Table of Contents You experience static, noise, or Auto Standby ..........25 Ring Indicator on Headset .....25 fading in and out ......31 Visual Indicators on Headset ....25 Memory dialing doesn’t work ..31 CALLER ID (CID) .........25 Unit locks up and no communication Receiving and Storing CID Records ..25 between the base and cordless Reviewing CID Records ......25 handset ..........32 Saving a CID Record to Phone Book Date/Time setting is restored to Memory ..........26 default setting ........32...
  • Page 7: Introduction

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
  • Page 8: Telephone Jack Requirements

    Telephone Jack Requirements To use this phone, you will need an RJ11C (for a single line) or a RJ14C (for two lines) type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to find out how to get one installed. INSTALLATION Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unau-...
  • Page 9: Handset Layout

    Handset Layout...
  • Page 10: Headset Layout

    Headset Layout Base Layout Page Button...
  • Page 11: Installing The Phone

    INSTALLING THE PHONE Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride (Ni-MH) battery model T-T104 (GP, 2.4V, 550mAh), which is compatible with this unit. Risk of explosion if battery is replaced by an Incorrect type. Dispose of used batteries according to the instructions.
  • Page 12: Headset Set Up

    1. If the battery door is attached, press on both sides of the battery compartment cover and lift the cover up and off. 2. Insert the battery into the battery compartment with the warning label facing Up. 3. Push the battery plug into the connector inside the compartment according to the color-coded label and place the wires neatly inside the compartment. 4. Insert the tab on the bottom of the battery cover into the battery compartment. Press down gently on the battery cover until it snaps into place.
  • Page 13: Ear Hook Attachment

    EAR HOOK ATTACHMENT To attach the ear hook to the headset. 1. Remove the headband if currently attached to the headset. 2. Insert the earpiece into the ear hook. 3. Press the ear hook onto the earpiece until it clicks into place 4. Hook the headset onto the desired earand adjust the angle of the headset until the microphone is pointing towards your mouth. Note: Insert ear hook into either side of ear hook ring, matching with the L or R marked on ear clip ring to either your left or right ear.
  • Page 14: Base Station

    Base Station The phone must be connected to two line (RJ14C) wall jacks to accommodate both lines. 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop If you choose to, you may also mount it on the wall. 2. Plug the power supply cord into the power jack on the back of the base and the other end into an electrical outlet. 3. Connect the telephone line cords: If you have 2 single-line wall jacks installed in your home or office, you can use adaptors/ couplers (not included) to combine the 2 single telephone lines into 1 dual line. The adap- tor/coupler may look similar to the one pictured here and can be purchased from your local...
  • Page 15: Programming The Telephone

    PROGRAMMING THE TELEPHONE Standby Screen The handset displays the handset name, date, time, battery status, the quantity of new calls and the three soft keys status. NOTE: The three soft keys will change depending on the status of the phone or what menu you are in.
  • Page 16: Set Format

    Note: Use ‘*’ button or press AM/PM soft key to set the time AM or PM. NOTE: Enter the Year as a 2-digit number. For instance, enter 10 for 2010, 11 for 2011, etc. 5. Press SAVE softkey to confirm the setting, a confirmation tone will indicate that your selection has been saved.
  • Page 17: 2Nd Call Alert

    3. Use the dial-pad to enter your area code. 4. Press the OK soft key to confirm your entry. 5. A confirmation tone will indicate that your entry has been saved. Note: The area code default setting is empty. 2nd Call Alert From the Phone Settings Menu: 1. Use the VOL (- or +) button to scroll to 2nd Call Alert. 2. Press the Select soft key. 3. Use the VOL (- or +) button to scroll to select either On or Off.
  • Page 18: Display Setting

    Display Setting 1. Make sure your phone is in standby mode (not in talk mode). 2. Press the Menu soft key on the handset to go to the main menu. 3. Press VOL (- or +) button to scroll to Display Setting. 4. Press Select soft key to confirm and you may program the following items: Languages, Display contrast. Language From the Display Setting Menu: 1. Press the VOL (- or +) button to scroll to the Language sub-menu. 2. Press Select soft key to enter the menu.
  • Page 19: Ring Volume

    Note: The line 1 default ring tone is ring tone 1 and the line 2 default is ring tone 2. Ring Volume There are 6 volume levels for your selection. They are Volume 1 to 5 and Ringer Off. From the Sound Settings Menu: 1. Press the VOL (- or +) button to scroll to the Ring Volume sub-menu. 2. Press Select soft key to enter the menu.
  • Page 20: Priority Settings

    1. Press VOL (- or +) button to scroll to Settings. 2. Press OK soft key 3. Use the VOL (- or +) button to toggle between Line 1 and Line 2 and press the OK soft key to select. 4. Use the dial pad to enter the call-in access number for your voicemail. Press the Clear soft key to backspace and delete characters, if necessary. 5. Press OK soft key. 6. A confirmation tone will indicate that your selection has been saved. Priority Settings 1.
  • Page 21: Telephone Operation

    5. The LCD will display Please Wait… followed by Initialization… 6. A confirmation tone will indicate that your phone has been restored to its default state. Telephone Operation Your phone provides the convenience of accessing two separate telephone lines, each obtained from the telephone company and each having its own phone number.
  • Page 22: Pre-Dialing

    NOTE: Headset performance may vary depending on the quality of the headset. Pre-dialing 1. With the phone idle, manually enter the telephone number. The telephone number shows in the display. 2. Press the Dial soft key, SPEAKER button, HANDSET button, HEADSET button or Line 1 or Line 2 soft key to open a line, and the telephone number is automatically dialed. Answering a Call 1. Press the HANDSET button to answer the call in handset mode, OR 2. Press the SPEAKER button to answer the call in speakerphone mode, OR 3.
  • Page 23: Inserting A Pause In The Dialing Sequence

    Inserting a Pause in the Dialing Sequence Press the #/Pause button twice to insert a delay in dialing sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as one digit in the dialing sequence, and is shown as P in the display.
  • Page 24: Ringer On/Off

    save other records. Ringer On/Off 1. Make sure the phone is in standby mode (not in talk mode). 2. Press the VOL (- or +) button to enter. 3. Use the VOL (- or +) button to scroll to Line 1 or Line 2, press Select soft key to confirm. 4. Use the VOL (- or +) button to scroll to your selection. The default setting is VOL 3. 5. Press the Select soft key to save your selection and the new volume setting shows in the display. NOTE: If you choose the ringer OFF, L1/L2 RINGER OFF shows in the display.
  • Page 25: Auto Standby

    Auto Standby If you place the handset in the cradle while the handset is off the hook (during a call), the call is automatically disconnected. Ring Indicator on Headset The red LED will flash when there is an incoming call or the base is paging the wireless headset. Visual Indicators on Headset Charge Indicator on the Headset While charging, the LED on the headset will glow blue. CALLER ID (CID) IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service.
  • Page 26: Saving A Cid Record To Phone Book Memory

    Saving a CID Record to Phone Book Memory 1. While viewing a CID record, press the Option soft key. 2. Use the VOL(- or +) button to scroll to Store, press the Select soft key to enter edit mode. 3. Enter Name shows in the display. Input a name. Please refer to section “Handset Name” for name editing method. NOTE: A name must be input otherwise the record cannot be stored.
  • Page 27: If You Did Not Program Your Local Area Code

    format. Use the Format soft key to scroll through 7, 10 and 11-digit numbers. Number of digits Explanation Example 7-digits: 7-digit telephone number (i.e.555-5555) 10-digits: 3-digit area code (i.e.123-555-5555) +7-digit telephone number 11-digits: long distance code 1 (i.e. 1-123-555-5555) +3-digit area code +7-digit telephone number 4. To dial the displayed number, select a line or press HANDSET, SPEAKER, or HEADSET but- ton. If You Did Not Program Your Local Area Code 1. Use the CID button to display the number you want to dial. You will only see 10-digit numbers (i.e.123-555-1234). 2. Press HANDSET, SPEAKER, or HEADSET button to dial back. You may adjust the number format by entering the Format mode before dialing. Call Waiting Caller ID This feature allows you to see who is calling when you hear the call waiting beep.
  • Page 28: Reviewing Phone Book Records

    Press the Save soft key to enter VIP Tone Melody selection. 9. Use the VOL (- or +) button to scroll to the desired melody. 10. Press Select soft key, and you will hear a confirmation tone. Reviewing Phone Book Records 1.
  • Page 29: Dialing A Phone Book Record

    Dialing a Phone Book Record Dial a phone book record while in talk mode: 1. Make sure the phone is in use (in talk mode) by pressing the HANDSET, SPEAKER button, HEADSET button, or by selecting a Line. 2. Press the MEM button and then press the DIR soft key to enter Phone book review mode. 3. Use VOL (- or +) button to scroll to the desired record. 4. Press the Dial soft key to dial the number.
  • Page 30: Changing The Battery

    Changing The Battery Handset battery CAUTION: To reduce the risk of fire or personal injury, use only the Telefield NA Inc. approved Nickel-metal Hydride (Ni-MH) battery model T-T104 (GP, 2.4V, 550mAh), which is compatible with this unit. Headset battery CAUTION: To reduce the risk of fire or personal injury, use only the Telefield NA Inc. approved Li-Polymer battery Model T-T101 (A.E., 3.7V, 240mAh), which is compatible with this unit.
  • Page 31: Handset Sound Signals

    PAGE FROM BASE Someone pressed the PAGE button on the base. UNKNOWN Indicates incoming call is from an area not serviced by CID or the CID information was not sent. Handset Sound Signals Signal Meaning A long warbling tone (with ringer on) Signals an incoming call Three short beeps (several times) Page signal...
  • Page 32: Unit Locks Up And No Communication

    Unit locks up and no communication between the base and cordless handset • Unplug the power adaptor from the electrical outlet and the bottom of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet. Reconnect the battery and charge for 14 hours. Date/Time setting is restored to default setting • May be caused by power failure. Set Date/Time again. Caller ID Solutions No Display • Charge the battery (for 14 hours). Or replace the battery. • Make sure the unit is connected to a non-switched electrical outlet. Disconnect the power adaptor from the base and reconnect it. No Caller ID • You must be subscribed to the standard Name/Number Caller ID service from your local telephone company to receive CID information.
  • Page 33: Causes Of Poor Reception

    Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You ’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. • Base is plugged into AC outlet with other electronic devices. • Baby monitor is using the same frequency. • Handset battery is low. • You’re out of range of the base. Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 34: Warranty

    • Contact RCA Customer Care at (800) 511-3180. Our representatives will help you troubleshoot and diagnose the problem. As you may be asked to disconnect your RCA telephone from it’s power source, you must call from another telephone. If the issue cannot be resolved by our Customer Care Team, you will be issued an RMA (Return Merchandise Authorization) number and be given instructions on how to submit your proof-of-purchase paperwork and where to send your defective merchandise.
  • Page 35: Product Registration

    • Products purchased or serviced outside the USA • Acts of nature, such as, but not limited to lightning damage Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be neccessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT.
  • Page 36 Please do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product. Telefield NA Inc. 4915 SW Griffith Dr. #205 Beaverton, Or 97005 RCA is a trademark of RCA Trademark Management S.A., Used under license. © 2011. All rights reserved. Model: 25211 T0000119 (Rev. 1...

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