Calling Support - HP P4000 Resource Manual

C S
ALLING UPPORT
NOTE: Customers with a Mission Critical support agreement should use the alternate Support number provided with the
contract.
Important information on Bundle vs Individual Unit Serial Numbers:
Many LeftHand / HP P4000 Storage Modules are purchased as part of a "bundle" or "SAN" package. In those cases,
each node will have a label with its individual serial number, but will also have a separate label with the "Bundle Serial
Number". When providing serial numbers to technical support for contract or support entitlement purposes, you will always
refer to the bundle serial number. The bundle serial number is what the warranty and support contract are tied to.
NOTE: Below are the primary Support contact numbers. Other paths also exist and take you to the same phone queue.
Americas
•
1-800-633-3600, at the voice prompt, say "LeftHand Solution"
Europe, Middle East and Africa
•
Note: If your country is not listed, contact your local service provider
Country
Algeria
Angola
Armenia
Austria
Azerbaijan
Bahrain
Belarus
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Egypt
Estonia
Faroe Islands
Finland
France
Georgia
Germany
Gibraltar
Greece
Greenland
Guernsey
Hungary
Iceland
HP Contract Support numbers
+213 21 67 66 66
+234 1 27 14 777
+7 495 797 3525
08 1000 2000
+7 495 797 3525
+971 4 390 4785
+7 495 797 3525
078 250 144
2 960 1963
1 6060 230
+30 210 876 1880
261 307 505
35 25 65 00
0800 888 7 888
6 813 823/ After hours: +358 204 912 746
+45 3525 6500
0203 203 00 or 0203 225 00
0825 00 4123
+7 495 797 3525
01805 332 525
+44 207 949 0148
801 11 47 22 73
+45 3525 6500
0870 842 2330
06 1 382 11 22
+45 3525 6500
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