Appendix E: Troubleshooting; System Boot Quiet Time; Resetting The System; Table 9. Resetting The System - Intel S3420GP Manual

Appendix E:
This chapter helps you identify and solve problems that might occur while you are using
the system.
For any issue, first ensure you are using the latest firmware and files. Firmware upgrades
include updates for BIOS, the baseboard management controller (BMC), and the hot-swap
controller (HSC). See
updates. In addition to the server firmware and files, also update any drivers used for
components you installed in your system, such as video drivers, network drivers, and
SCSI drivers.
Intel provides a package called the "Platform Confidence Test" that may help with your
diagnostics. See
If you cannot resolve your server problems on your own, see
assistance.

System Boot Quiet Time

The power-on self test (POST) process includes a quiet time, during which the system
may appear to be hung. This may last as long as 20 seconds. Do not power off or reboot
the system during this time. The POST LEDs will indicate activity-they may alternate
blinking between amber and green. When the quiet time completes, the status LED will
change to solid green.

Resetting the System

Before going through in-depth troubleshooting, attempt first to perform reset your system
using one of the methods below.
Soft boot reset to clear the system memory and reload the operating
system
Clear system memory, restart POST, and reload the operating system
Cold boot reset. Turn the system power off and then on. This clears
system memory, restarts POST, reloads the operating system, and halts
power to all peripherals
Intel® Server Board S3420GP User Guide
Troubleshooting
"Additional Information and Software"
"Additional Information and Software"

Table 9. Resetting the System

To do this
for a link to the software
for a link to this software.
"Getting Help" for
Press
<Ctrl+Alt+Del>
Reset button
Power off/on
button
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