Brother MFC-9560CDW Basic User's Manual page 7

Brother™ Color Laser One-Year On-Site Limited Warranty
Who is covered:
 This limited warranty ("warranty") is given
only to the original
purchaser (referred to in this warranty as
"Original Purchaser") of the accompanying
product, consumables and accessories
(collectively referred to in this warranty as
"this Product").
 If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product by someone other than
Brother), prior to your purchase you are not
the Original Purchaser and the product that
you purchased is not covered by this
warranty.
What is covered:
This Product includes a Machine and

Consumable and
Consumable and Accessory Items include
but are not limited to Toner Cartridges,
Drum Units, Belt Unit, and Waste Toner
Box.
 Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
 This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
 Machines: one year from the original
purchase date.
 Accompanying
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
(USA only)
end-user/retail
Accessory Items.
Consumable and
Consumable and
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother™-brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to our Customer Service
Hotline at 1-877-BROTHER (1-877-276-8437)
or to a Brother Authorized Service Center
within the applicable warranty period.
Supply Brother or the Brother Authorized
Service Center with a copy of your dated bill of
sale showing that this Product was purchased
within the U.S. For the name of local Brother
Authorized Service Center(s), call 1-877-
BROTHER (1-877-276-8437)
www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother
Authorized Service Center, you may be
required to provide information pertaining to
the defect or malfunction of this Product.
of the serial
or visit
or a Brother
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