Motorola PHOTON Q 4G LTE Important Information Manual page 28

incurred while obtaining the required downloads.
Complying with the warranty process, repair
instructions and accepting such software
updates is required in order to receive additional
warranty support.
4.
If the software update does not fix the problem,
you will receive instructions on how to ship the
Product to a Motorola Authorized Repair Center
or other entity.
5.
To obtain warranty service, as permitted by
applicable law, you are required to include: (a) a
copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written
description of the problem; (c) the name of your
service provider, if applicable; (d) your address
and telephone number. In the event the Product
is not covered by the Motorola Limited Warranty,
28
Motorola will inform the consumer of the
availability, price and other conditions applicable
to the repair of the Product.
To obtain service or other information, please
access and review the online Customer Support
section of Motorola's consumer website at
www.motorola.com.
Owner's Record
The model number, regulatory number, and serial
number are located on a nameplate inside the battery
compartment. Record the serial number in the space
provided below. This will be helpful if you need to
contact us about your phone in the future.
Model: MOTOROLA PHOTON Q 4G LTE (Model
XT897)
Serial No.:
Important Safety Information