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Summary of Contents for Motorola PHOTON Q 4G LTE
- Page 1 Important Information for the MOTOROLA PHOTON™ Q 4G LTE Important Safety Information – page 2 Manufacturer’s Warranty – page 31 General Terms and Conditions of Service – page 41 Important Message From Sprint – page 71...
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Page 2: Table Of Contents
♦ Operational Warnings (page 10) ♦ Radio Frequency (RF) Energy (page 11) Important Safety Information ♦ Regulatory Information (page 13) ♦ Specific Absorption Rate (FCC & IC) (page 14) ♦ European Union Directives Conformance Statement (page 15) ♦ ♦ General Precautions (page 3) FCC Notice to Users (page 16) ♦... -
Page 3: General Precautions
♦ ● Content Copyright (page 25) To maximize performance, do not touch the bottom ♦ portion of your phone where the internal antenna is Open Source Software Information (page 25) ♦ located while using the phone. Export Law Assurances (page 26) ●... -
Page 4: Battery Use & Safety
Battery Use & Safety batteries. The following battery use and safety information DON’Ts applies to all Motorola mobile devices. If your mobile ● Don’t disassemble, crush, puncture, shred, or device uses a non-removable main battery (as stated otherwise attempt to change the form of your in your product information), details related to handling battery. - Page 5 Do contact your service provider or Motorola if provides holograms on its batteries. You should your mobile device or battery has been confirm that any battery you purchase has a “Motorola damaged in any of the ways listed here. Original” hologram.
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Page 6: Battery Charging
“Motorola Original” hologram; in accordance with local regulations. Contact 032375o ● your local recycling center or national If there is no hologram, the battery is not a Motorola recycling organizations for more information on how to battery; dispose of batteries. ●... -
Page 7: Third Party Accessories
● obey the laws and regulations on the use of these Motorola batteries and charging systems have products. circuitry that protects the battery from damage from damage from overcharging. -
Page 8: Seizures/Blackouts
If you or someone in your family has experienced Remember to follow the “Smart Practices While seizures or blackouts, please consult with your Driving” at www.motorola.com/callsmart (in English physician before using an application that produces only). flashing-light effects on your mobile device. -
Page 9: Caution About High Volume Usage
Exposure to loud noise from any source For more information about hearing, see our website for extended periods of time may affect at direct.motorola.com/hellomoto/nss/AcousticSafety.asp your hearing. The louder the volume (in English only). sound level, the less time is required before your hearing could be affected. -
Page 10: Glass Parts
● A choking hazard may exist for small, detachable attempt to remove. Stop using your mobile device until parts. the glass is replaced by a qualified service center. ● Improper use could result in loud sounds, possibly Operational Warnings causing hearing injury. ●... -
Page 11: Radio Frequency (Rf) Energy
such areas, sparks can occur and cause an explosion Symbol Definition or fire. Do not dispose of your battery or Symbol Key mobile device with your household waste. See “Recycling” for more Your battery, charger, or mobile device may contain information. - Page 12 Using accessories not supplied or approved by exposure of human beings to RF energy. Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of RF Energy Operational Precautions...
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Page 13: Regulatory Information
If you have a medical device, including an implantable Regulatory Information medical device such as a pacemaker or defibrillator, consult your healthcare provider and the device Your Motorola mobile device is designed to comply manufacturer’s directions before using this mobile with national and international regulatory requirements. device. -
Page 14: Specific Absorption Rate (Fcc & Ic)
Specific Absorption Rate (FCC & IC) highest SAR values under the FCC and IC guidelines for your device model are listed below: YOUR MOBILE DEVICE MEETS FCC AND IC Head SAR LTE 1950, Wi-Fi, 0.89 W/kg LIMITS FOR EXPOSURE TO RADIO WAVES. Bluetooth Your mobile device is a radio transmitter and receiver. -
Page 15: European Union Directives Conformance Statement
5. 1 5 to 5.25 GHz Statement (802. 1 1a) Wi-Fi frequency band. The following CE compliance information is applicable The following gives an example of a typical Product to Motorola mobile devices that carry one of the Approval Number: following CE marks: 0168 0168... -
Page 16: Fcc Notice To Users
See 47 CFR Sec. 15. 1 9(a)(3). reception, which can be determined by turning the Motorola has not approved any changes or equipment off and on, the user is encouraged to try to modifications to this device by the user. Any changes... -
Page 17: Industry Canada Notice To Users
Motorola and its partners. Such alterations Industry Canada Notice to Users may permanently damage your product, cause your product to be unsafe and/or cause your product to This device complies with Industry Canada license- malfunction. -
Page 18: Location Services
Location Services with your service plan. Contact your wireless service The following information is applicable to Motorola provider for details. mobile devices that provide location based Your mobile device can also use Wi-Fi signals to functionality. -
Page 19: Navigation
(e.g. driving directions), such applications Navigation transmit location-based information. This location- The following information is applicable to Motorola based information may be shared with third parties, mobile devices that provide navigation features. including your wireless service provider, applications... -
Page 20: Privacy & Data Security
● Keep software up to date —If Motorola or a as remote wipe and device location (where software/application vendor releases a patch or available). -
Page 21: Use & Care
(where available) Use & Care use network security. These precautions will help prevent unauthorized access to your device. To care for your Motorola mobile device, please ● Location-based information —Mobile devices observe the following:... -
Page 22: Recycling
Alternatively, you may return Shock and Vibration unwanted mobile devices and electrical accessories to Don’t drop your mobile device. any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola Important Safety Information... -
Page 23: California Perchlorate Label
Hearing Aid Compatibility with Mobile recycling Phones Packaging & Product Guides Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model Product packaging and product guides should only has “Rated for Hearing Aids”... - Page 24 Switch”) than unrated phones. T4 is the better/higher Contact your service provider or Motorola for of the two ratings. (Note that not all hearing devices information on hearing aid compatibility. If you have have telecoils in them.)
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Page 25: Software Copyright Notice
Furthermore, the purchase For instructions on how to obtain a copy of any source of Motorola products shall not be deemed to grant code being made publicly available by Motorola either directly or by implication, estoppel, or otherwise,... -
Page 26: Export Law Assurances
International Trade. To view additional information regarding licenses, Product Registration acknowledgments and required copyright notices for open source packages used in this Motorola mobile Online Product Registration: device, please press Apps > Settings > www.motorola.com/us/productregistration (in English About phone > Legal information >... - Page 27 Please access and review the online Customer Please retain your original dated sales receipt for your Support section of Motorola's consumer website records. For warranty service of your Motorola product prior to requesting warranty service. you will need to provide a copy of your dated sales receipt to confirm warranty status.
- Page 28 (b) a written Model: MOTOROLA PHOTON Q 4G LTE (Model description of the problem; (c) the name of your XT897) service provider, if applicable;...
- Page 29 Consumer Advocacy Office information and believed to be accurate at the time of 600 N US Hwy 45 printing. Motorola reserves the right to change or Libertyville, IL 60048 modify any information or specifications without notice www.motorola.com or obligation.
- Page 30 © 2012 Motorola Mobility, Inc. All rights reserved. WARNING: Motorola does not take responsibility for changes/modification to the transceiver. Product ID: MOTOROLA PHOTON Q 4G LTE (Model XT897) Manual Number: NNTN9256A Important Safety Information...
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Page 31: Manufacturer's Warranty
Note: In addition to the warranty provided by your device’s manufacturer, which is detailed on Manufacturer’s Warranty the following pages, Sprint offers a number of optional plans to cover your equipment for non-warranty claims. Sprint Total Equipment Protection provides the combined coverage of the Sprint Equipment Replacement Program and the Your device has been designed to provide you with... - Page 32 Subject to the exclusions contained Quebec, Canada. below, Motorola Mobility Inc or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in- FOR CONSUMERS WHO ARE COVERED BY box accessories which accompany such Mobile CONSUMER PROTECTION LAWS OR Phone ("Product") against defects in materials and...
- Page 33 This Limited Warranty applies only to new Products refund the purchase price of any Products covered by which are a) manufactured by or for Motorola as the terms and conditions of this Limited Warranty. identified by the "Motorola" trademark, trade name, or Products, parts and supporting documentation logo legally affixed to them;...
- Page 34 Motorola, has occurred due to a defect in materials or including but not limited to as set forth by Motorola in workmanship. As with all batteries, the maximum the Products' User Manual, Quick Start Guide, Online capacity of the battery will decrease with time and use;...
- Page 35 Motorola, including Products that have been altered in any manner so as but not limited to flood, fire, earthquake, tornado or to prevent Motorola from determining whether such other acts of God, are excluded from coverage.
- Page 36 Software distributed by Motorola REMEDIES SET FORTH HEREIN ARE EXCLUSIVE is provided "AS-IS" and "AS AVAILABLE," "WITH ALL AND IN LIEU OF ALL OTHER WARRANTIES AND FAULTS" and without a warranty of any kind. The REMEDIES, WHETHER ORAL OR WRITTEN, Limited Warranty does not apply to any non-Motorola STATUTORY, EXPRESS OR IMPLIED.
- Page 37 EXPRESS LIMITED WARRANTY CONTAINED TO THE EXTENT PERMITTED BY APPLICABLE HEREIN AND THE REMEDIES OF REPAIR, LAW, IN NO EVENT SHALL MOTOROLA BE REPLACEMENT, OR REFUND AS DETERMINED LIABLE, WHETHER IN CONTRACT, TORT OR BY MOTOROLA IN ITS SOLE DISCRETION SHALL...
- Page 38 OR JURISDICTION. ● APPLICATIONS STORED ON OR USED WITH DATA BACKUP: ALL INFORMATION, DATA, MOTOROLA PRODUCTS, OR ANY FAILURE TO SOFTWARE OR OTHER APPLICATIONS, MAINTAIN THE CONFIDENTIALITY OF ANY INCLUDING BUT NOT LIMITED TO PERSONAL INFORMATION OR DATA STORED ON THE CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC PRODUCTS);...
- Page 39 MAY INSTALL OPERATING SYSTEM SOFTWARE OPERATING SOFTWARE OTHER THAN THE UPDATES AS PART OF WARRANTY SERVICE APPROVED VERSIONS ISSUED BY MOTOROLA THAT MAY PREVENT THE PRODUCT FROM AND ITS PARTNERS. SUCH ALTERATIONS MAY REVERTING TO AN EARLIER VERSION OF THE PERMANENTLY DAMAGE YOUR PRODUCT, OPERATING SYSTEM SOFTWARE.
- Page 40 ● IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY CHANGES TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES (E.G., CDMA, GSM), AND INTENDED...
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Page 41: General Terms And Conditions Of Service
“customer,” and “user” mean an account holder or user with us; (3) “Device” means any phone, aircard, General Terms and mobile broadband device, any other device, Conditions of Service accessory, or other product that we provide you, we sell to you, or is active on your account with us; and (4) “Service”... - Page 42 Additional Terms THAT DISALLOWS CLASS ACTIONS, A CLASS ACTION WAIVER PROVISION, AND A JURY WAIVER Additional terms will apply when you use certain PROVISION. In addition to these Ts&Cs, there are applications, programs, Devices, and services, and several parts of the Agreement, which includes but is these terms will be provided to you prior to your use of not limited to the following: (i) the subscriber the items.
- Page 43 Services). You will be provided details on any When You Accept The Agreement additional terms with your selection of any bundled You must have the legal capacity to accept the Service. For employee and organization discounts, the Agreement. You accept the Agreement when you do discount percentage may vary from month-to-month any of the following: (a) accept the Agreement through based on the terms of the agreement between your...
- Page 44 automatically renew. As explained directly below, there (“Early Termination Fee”) for each line of Service that you terminate early (i.e., prior to satisfying the Term are instances when you will not be responsible for an Early Termination Fee for terminating Services early. Commitment) or for each line of Service that we terminate early for good reason (for example, violating When You Don’t Have To Pay An Early ...
- Page 45 Our Right To Suspend Or Terminate calculate charges, discounts, coverage, technologies used to provide services, or your terms of Service. We Services will provide you notice of material changes—and we We can, without notice, suspend or terminate any may provide you notice of non-material changes—in a Service at any time for any reason.
- Page 46 connection with our Services; or (l) if we believe the your Services made by a person you authorize, and action protects our interests, any customer’s interests, those changes will be treated as modifications to this or our networks. Agreement. Your Right To Change Services & When Your Right To Terminate Services Changes Are Effective You can terminate Services at any time by calling us...
- Page 47 Services. You agree to provide us updated credit Early Termination Fee, you must also pay the invoiced Early Termination Fee for each line of Service that you information upon request. We may provide your payment history and other account billing/charge terminate early.
- Page 48 Deposits & Returning Deposits appropriate state authorities to the extent required by law. We may at any time require a deposit as a guarantee of payment for you to establish or maintain Service Restrictions On Using Services (“Deposit”). By providing us a Deposit, you grant us a You can’t use our Services: (a) in a way that could security interest for all current or future amounts owed cause damage or adversely affect any of our other...
- Page 49 Your Device, Number & E-mail Address; phone number, identification number, e-mail address, or other identifier that we assign to you, your Device, or Caller ID your account. We’ll notify you if we decide to change We don’t manufacture any Device that we might sell to or reassign them.
- Page 50 deactivation and for any applicable Early Termination other factors both within and beyond our control (for Fees . example, network problems, network or internet congestion, software, signal strength, your Device, Coverage; Where Your Device Will Work; structures, buildings, weather, geography, topography, Service Speeds server speeds of the websites you access, actions of third parties, etc.)—may result in dropped and blocked...
- Page 51 to you based on our agreements with other carriers. graphics, music, email, applications, sound, and other These agreements may change from time to time, and materials (“Data Content”) or send Data Content roaming coverage is subject to change without notice. elsewhere.
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Page 52: Data Services
protect our networks and Services or for other reasons, Specific Terms & Restrictions On Using we may place restrictions on accessing certain Data Data Services Content (such as certain websites, applications, etc.); In addition to the rules for using all of our other impose separate charges;... - Page 53 that purpose (for example, with “phone as modem” establish or maintain Services. Certain transactions plans, Sprint Mobile Broadband card plans, wireless may also be subject to a charge (for example, router plans, etc.). convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided notice of Software License these types of fees before we complete the requested If Sprint provides you software as part of the Service...
- Page 54 and directory assistance, voicemail, call forwarding, instances, we may charge you at some point after you data calls, texts, and web access. If you (the account use the Services. Unless otherwise disclosed, Services holder) allow end users to access or use your Devices, offered on a per-day basis end 24 hours after Service you authorize end users to access, download, and use is initiated.
- Page 55 time of day that you place or receive calls (for example, Responses to call alert transmissions are treated as Nights and Weekend plans), you’re charged for the new walkie-talkie transmissions even when entire call based on the rate that applies to the time responding within 6 seconds of receiving the alert.
- Page 56 the next cent. You are charged for all data directed to separately list the number of KB attributed to a specific your Device’s internet address, including data sessions action/data session. you did not initiate and for incomplete transfers. As Your Bill long as your Device is connected to our data networks, you may incur data charges.
- Page 57 detail may be subject to an additional charge. Unless by law, for returned checks or other payments paid by prohibited by law, other charges (for example, data you and denied for any reason by a financial institution. Services or taxes and surcharges) will not include Acceptance of payments (even if marked “paid in full”) itemized detail but will be listed as total charges for a does not waive our right to collect all amounts that you...
- Page 58 Surcharges To Each Other Under The Agreement” section). However, since some Surcharges are based on You agree to pay all surcharges (“Surcharges”), which amounts set by the government or based on may include, but are not limited to: Federal Universal government formulas, it will not always be possible to Service;...
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Page 59: Your Privacy
Protecting Our Network & Services This policy may change from time to time, so review it with regularity and care. We can take any action to: (1) protect our networks, our Call Monitoring: To ensure the quality of our Services rights and interests, or the rights of others;... - Page 60 Service. You agree that we may contact you for pre-established point of contact as the standard Service-related reasons through the contact authentication measure. information that you provide, through the Services or Third-Party Applications: If you use a third-party Devices to which you subscribe, or through other application, the application may access, collect, use, or available means, including text message, email, fax, disclose your personal information or require Sprint to...
- Page 61 Device, including sensitive or personal information. If the ability to access your Device’s location information possible, you should remove or otherwise safeguard and use of location-enabled services. any sensitive or personal information when your You agree that any authorized user may access, use, Device is out of your possession or control, for or authorize Sprint or third party location-enabled example when you relinquish, exchange, return, or...
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Page 62: Disclaimer Of Warranties
traditional wireline phones, depending on a number of If Your Device Is Lost or Stolen factors (for example, whether your Device is GPS Call us immediately if your Device is lost or stolen enabled, where you are, whether local emergency because you may be responsible for usage charges service providers have upgraded their equipment, before you notify us of the alleged loss or theft. - Page 63 WARRANTY OF MERCHANTABILITY, NON- Services; (d) Data Content or information accessed INFRINGEMENT, OR FITNESS FOR A PARTICULAR while using our Services; (e) an interruption or failure in PURPOSE CONCERNING YOUR SERVICES accessing or attempting to access emergency (INCLUDING YOUR DEVICE). WE DON’T PROMISE services from a Device, including through 911, UNINTERRUPTED OR ERROR-FREE SERVICES AND Enhanced 911 or otherwise;...
- Page 64 You Agree Our Liability Is Limited - No DISPUTE RESOLUTION Consequential Damages. We Each Agree To First Contact Each Other With Any Disputes TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY We each agree to first contact each other with any FOR MONETARY DAMAGES FOR ANY CLAIMS THAT Disputes (defined below) and provide a written YOU MAY HAVE AGAINST US IS LIMITED TO NO...
- Page 65 damages and relief, including any attorneys’ fees the relationship between us, whether based in authorized by law. The arbitrator’s decision and contract, tort, statute, fraud, misrepresentation, or any award is final and binding, with some exceptions other legal theory. under the Federal Arbitration Act (“FAA”), and (2) If either of us wants to initiate a claim to arbitrate judgment on the award may be entered in any court a Dispute, we each agree to send written notice to...
- Page 66 (3) The FAA applies to this Agreement and fairness, the JAMS’s rules or minimum standards for arbitration provision. We each agree that the FAA’s arbitration procedures in that regard will apply. provisions—not state law—govern all questions of However, nothing in this paragraph will require or whether a dispute is subject to arbitration.
- Page 67 we will pay for the arbitration administrative or filing No Class Actions fees, including the arbitrator fees. Otherwise the TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE JAMS Comprehensive Arbitration Rules & ANY RIGHT TO PURSUE DISPUTES ON A Procedures and the JAMS Policy on Consumer CLASSWIDE BASIS;...
- Page 68 Service and any information you submit, post, transmit, other phone number you’ve provided us, by voice or make available via the Service; failing to provide message on your Device or any other phone number appropriate notices regarding location-enabled you’ve provided us, or by text message on your services (see “Location-Enabled Services”...
- Page 69 agents, and predecessors and successors in interest. You can’t assign the Agreement or any of your rights or duties under it. We can assign the Agreement without notice. You cannot in any manner resell the Services to another party. The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreements—you can’t rely on any...
- Page 70 [This page intentionally left blank.]...
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Page 71: Important Message From Sprint
Important Message From Sprint Important Information about this device’s “open” Although Sprint is excited to allow our customers to architecture. This device is an “open” device. make their own choices about the Internet sites you What that means is that you are free to use it to wish to visit or the applications or software you’d like access the Internet as you see fit. - Page 72 ©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
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