The Computer Does Not Detect The Optical Drive - HP Presario CQ36-100 - Notebook PC User Manual

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:
4. Close the disc tray and place the disc in a protective case.

The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted.
If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the
Device Manager utility.
1. Remove any discs from the optical drive.
2. Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
3. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to
show all of the installed drives.
4. Right-click the optical device listing to perform the following tasks:
●
Update driver software.
● Disable.
●
Uninstall.
If the tray is not fully accessible, tilt the disc carefully as you remove it.
Troubleshooting 49