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HP Presario CQ32-100 - Notebook PC User Manual

Compaq presario notebook pc user guide - windows 7
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Summary of Contents for HP Presario CQ32-100 - Notebook PC

  • Page 1 Compaq Presario Notebook PC User guide...
  • Page 2 This user guide describes features that are Bluetooth is a trademark owned by its common to most models. Some features proprietor and used by Hewlett-Packard may not be available on your computer. Company under license. SD Logo is a To obtain the latest information in the trademark of its proprietor.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Features ................................1 Identifying hardware ..........................1 Components ............................2 Top components ........................2 TouchPad ......................2 Lights ........................3 Button and speakers ................... 4 Keys ........................5 Display ........................ 6 Front component ........................7 Right-side components ......................8 Left-side components ......................
  • Page 6 Cannot connect to a preferred wireless network ............... 23 Network icon is not displayed .................... 23 Current network security codes are unavailable ..............23 WLAN connection is very weak ..................24 Cannot connect to the wireless router ................24 Connecting to a local area network ....................25 3 Pointing devices and keyboard ........................
  • Page 7 Selecting the right disc ....................... 45 CD-R discs ......................45 CD-RW discs ..................... 45 DVD±R discs ..................... 45 DVD±RW discs ....................45 LightScribe DVD+R discs .................. 46 Blu-ray Disc ....................... 46 Playing a CD, DVD, or BD ....................46 Configuring AutoPlay ......................48 Changing DVD region settings ..................
  • Page 8 Testing an AC adapter ....................... 64 Using battery power ........................... 64 Displaying the remaining battery charge ................65 Finding battery information in Help and Support ............... 65 Using Battery Check ......................65 Inserting or removing the battery ..................65 Charging a battery ......................66 Maximizing battery discharge time ..................
  • Page 9 Inserting a digital card ......................83 Removing a digital card ..................... 84 8 Memory modules ............................85 9 Security ................................89 Protecting the computer ........................89 Using passwords ..........................89 Setting passwords in Windows ..................90 Setting passwords in Setup Utility ..................90 Administrator password ..................
  • Page 10 Backing up your information ......................107 Using Windows Backup and Restore ................108 Using system restore points .................... 109 When to create restore points ................. 109 Create a system restore point ................. 109 Restore to a previous date and time ............... 109 Performing a recovery ........................

  • Page 11: Features

    Features Identifying hardware To see a list of hardware installed in the computer, follow these steps: Select Start > Control Panel > System and Security. Then, in the System area, click Device ▲ Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...

  • Page 12: Components

    Components Top components TouchPad Component Description TouchPad on/off indicator To turn the TouchPad on and off, quickly double-tap the TouchPad on/off indicator. NOTE: When the TouchPad is enabled, the light is off. TouchPad zone* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse.

  • Page 13: Lights

    Lights Component Description TouchPad light ● Amber: The TouchPad is disabled. ● Off: The TouchPad is enabled. Caps lock light On: Caps lock is on. ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ●...

  • Page 14: Button And Speakers

    Button and speakers Component Description Speakers (2) Produce sound. Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, briefly press the button to exit Sleep.

  • Page 15: Keys

    Keys Component Description Displays system information when pressed in combination with the key. ● Displays system information when pressed in combination with key. ● Press in combination with an Up, Down, Left, or Right arrow key to navigate a page or document. Windows logo key Displays the Windows Start menu.

  • Page 16: Display

    Display Component Description Internal microphone Records sound. Integrated webcam (select models only) Records video and captures still photographs. Integrated webcam light (select models only) On: The integrated webcam is in use. Chapter 1 Features...

  • Page 17: Front Component

    Front component Component Description Digital Media Slot Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) Components...

  • Page 18: Right-Side Components

    Right-side components Component Description Optical drive light Blinking: The optical drive is being accessed. Optical drive Reads and writes to optical discs. USB ports (2) Connect optional USB devices. ● AC adapter/battery charging light White: The computer is connected to external power and the battery is fully charged.

  • Page 19: Left-Side Components

    Left-side components Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 20: Rear Component

    Rear component Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 1 Features...

  • Page 21: Bottom Components

    Bottom components Component Description Battery bay Holds the battery. Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery release latch Releases the battery from the battery bay.

  • Page 22: Wireless Antennas

    Wireless antennas At least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 23: Additional Hardware Components

    Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by country or region. Components...

  • Page 24: Labels

    Labels The labels affixed to the computer provide information needed when troubleshooting system problems or traveling internationally with the computer. ● Service tag—Provides important information including: The service tag label is affixed inside the battery bay. When contacting technical support, have this information available.

  • Page 25: Networking

    Networking Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.

  • Page 26: Identifying Wireless And Network Status Icons

    Identifying wireless and network status icons Icon Name Description Wireless (connected) Identifies the location of the wireless light and the wireless action key (f12) on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on.

  • Page 27: Using Hp Wireless Assistant

    Using HP Wireless Assistant A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant.

  • Page 28: Using A Wlan

    Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...

  • Page 29: Protecting Your Wlan

    Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous.

  • Page 30: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If it is on, the wireless light is white. If the wireless light is amber, press the wireless action key (f12). Click the network icon in the notification area, at the far right of the taskbar.

  • Page 31: Using Bluetooth Wireless Devices (Select Models Only)

    Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●...

  • Page 32: Troubleshooting Wireless Connection Problems

    Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...

  • Page 33: Cannot Connect To A Preferred Wireless Network

    Cannot connect to a preferred wireless network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of the preferred networks.

  • Page 34: Wlan Connection Is Very Weak

    If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. In the left panel, click Manage wireless networks.

  • Page 35: Connecting To A Local Area Network

    Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.

  • Page 36: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse. Using the TouchPad Turning the TouchPad on and off The TouchPad is turned on at the factory.

  • Page 37: Selecting

    NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad before starting to scroll. Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using pointing devices...

  • Page 38: Using Touchpad Gestures

    Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in the following sections. NOTE: The TouchPad gestures feature is disabled at the factory. In order to use the TouchPad gestures feature, you must enable it using the instructions below.

  • Page 39: Rotating

    Rotating The rotating gesture allows you to rotate objects such as a photo, a PDF file, or other selected object, in 90-degree increments. To rotate: Place one finger down on the left “target” zone of the TouchPad, and keep it stationary. Place another finger down near the middle of the TouchPad.

  • Page 40: Using The Keyboard

    Using the keyboard Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. The icons on the through keys represent the action key functions. To use an action key, press and hold this key to activate the assigned function. NOTE: The action key feature is enabled at the factory.

  • Page 41: Using The Hotkeys

    Action Description keys Plays the next track of an audio CD or the next section of a DVD or a BD. Decreases speaker volume incrementally when you hold down this key. Increases speaker volume incrementally when you hold down this key. Mutes or restores speaker sound.
  • Page 42 To use a hotkey command, follow either of these steps: ● Briefly press the key, and then briefly press the second key of the hotkey command. – or – ● Press and hold down the key, briefly press the second key of the hotkey command, and then release both keys at the same time.

  • Page 43: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.

  • Page 44: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...

  • Page 45: Identifying Your Multimedia Components

    Identifying your multimedia components NOTE: Your computer may look slightly different from the illustration in this section. Component Description Internal microphone Records sound. Webcam (select models only) Records video and captures still photographs. Webcam light (select models only) Turns on when video software accesses the webcam. Volume down action key (f9) Decreases speaker sound.

  • Page 46: Adjusting The Volume

    Adjusting the volume You can adjust the volume using the following controls: ● Computer volume action keys: ◦ To decrease volume incrementally, press the volume down action key (f9) (1). ◦ To increase volume incrementally, press the volume up action key (f10) (2). ◦...

  • Page 47: Using The Media Activity Action Keys

    Under Behaviors, select Show icon and notifications for the Volume icon. Click OK. ● Program volume control Volume can also be adjusted within some programs. Using the media activity action keys The media activity action keys control the play of an audio CD or a DVD or BD (Blu-ray Disc) that is inserted into an optical drive.

  • Page 48: Multimedia Software

    Multimedia software Your computer includes preinstalled multimedia software that allows you to play music, watch movies, and view pictures. The following sections provide details about CyberLink PowerDVD and other preinstalled multimedia software. Using CyberLink PowerDVD software CyberLink PowerDVD turns your computer into a mobile entertainment center. With CyberLink PowerDVD, you can enjoy music and DVD movies.

  • Page 49: Audio

    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...

  • Page 50: Video

    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of video features: ●...

  • Page 51: Connecting An Hdmi Device (Select Models Only)

    Connecting an HDMI device (select models only) Select models include an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display.

  • Page 52: Configuring Audio For Hdmi (Select Models Only)

    Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices.

  • Page 53: Optical Drive

    Optical drive Your computer includes an optical drive that expands the functionality of the computer. Identify what kind of device is installed in your computer to see its capabilities. The optical drive allows you to read data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, then you can also watch high-definition video from disc.

  • Page 54: Using Optical Discs

    Using optical discs An optical drive plays optical discs. Your optical drive can read standard CD and DVD discs, and if it is a Blu-ray Disc ROM Drive, it can also read Blu-ray Discs (BDs). These discs store information, such as music, photos, and movies. DVDs have a larger storage capacity than CDs, and BDs have the largest capacity of all.

  • Page 55: Selecting The Right Disc

    Selecting the right disc An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs, but DVDs have 6 to 7 times the storage capacity of CDs, and BDs have 5 to 6 times the storage capacity of DVDs.

  • Page 56: Lightscribe Dvd+R Discs

    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer label to the outside of the disc.
  • Page 57 Gently press the disc (3) down onto the tray spindle until the disc snaps into place. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For best results, be sure that your AC adapter is plugged into an external power source while playing a BD.

  • Page 58: Configuring Autoplay

    Configuring AutoPlay Select Start > Default Programs > Change AutoPlay settings. Confirm that the Use AutoPlay for all media and devices check box at the upper left of the computer screen is selected. Click Choose a default, and then select one of the available options for each media type listed. Click Save.

  • Page 59: Observing The Copyright Warning

    Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright- protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source.

  • Page 60: Creating (Burning) A Cd Or Dvd

    Creating (burning) a CD or DVD If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player or CyberLink Power2Go to burn data and audio files, including MP3 and WAV music files. To burn video files to a CD or DVD, use MyDVD. Observe the following guidelines when burning a CD or DVD: ●...

  • Page 61: Removing An Optical Disc (Cd, Dvd, Or Bd)

    Removing an optical disc (CD, DVD, or BD) Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc.

  • Page 62: Webcam (Select Models Only)

    Webcam (select models only) Your computer may include an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture and share video. Preinstalled CyberLink YouCam software provides new features that expand the webcam experience. To access the webcam and CyberLink YouCam software, select Start >...

  • Page 63: Adjusting Webcam Properties

    Adjusting webcam properties You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the webcam, usually from a configuration, settings, or properties menu: ● Brightness—Controls the amount of light that is incorporated into the image. A higher brightness setting creates a brighter image;...

  • Page 64: Troubleshooting

    Troubleshooting The following sections describe several common issues and solutions. The optical disc tray does not open for removal of a CD, DVD, or BD Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.

  • Page 65: The Computer Does Not Detect The Optical Drive

    The computer does not detect the optical drive If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

  • Page 66: A Disc Does Not Play

    A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ●...

  • Page 67: A Movie Stops, Skips, Or Plays Erratically

    A movie stops, skips, or plays erratically ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and select Screen resolution. 2.

  • Page 68: A Dvd Playing In Windows Media Player Produces No Sound Or Display

    A DVD playing in Windows Media Player produces no sound or display Use CyberLink PowerDVD to play a DVD. CyberLink PowerDVD is installed on the computer, and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled Remove any discs from the optical drive.

  • Page 69: Obtaining The Latest Hp Device Drivers

    Obtaining the latest HP device drivers Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the search box, and then press enter. Click your specific product from the models listed.

  • Page 70: Power Management

    Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit the Sleep state faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.

  • Page 71: Initiating And Exiting Hibernation

    When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen.

  • Page 72: Viewing The Current Power Plan

    The following power plans are available: ● HP recommended ● High performance ● Power saver You can change the settings of these power plans through Power Options. Viewing the current power plan Click the battery meter icon in the notification area, at the far right of the taskbar. ▲...

  • Page 73: Using External Ac Power

    Using external AC power External AC power is supplied through an approved AC adapter. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the battery while you are onboard aircraft.

  • Page 74: Testing An Ac Adapter

    Plug the other end of the power cord into an AC outlet (3). Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ●...

  • Page 75: Displaying The Remaining Battery Charge

    You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. However, a battery in the computer slowly discharges when the computer is off and unplugged from external power.

  • Page 76: Charging A Battery

    Align the tabs on the battery with the notches on the computer, insert the battery (1), and then pivot the battery downward (2) into the battery bay. The battery release latch (3) automatically locks the battery into place. To remove the battery: Turn the computer upside down on a flat surface.

  • Page 77: Maximizing Battery Discharge Time

    To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations: ● If you are charging a new battery, charge it fully before turning on the computer. NOTE: If the computer is on while the battery is charging, the battery meter in the notification area may show 100 percent charge before the battery is fully charged.

  • Page 78: Resolving A Low Battery Level

    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power light turns off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...

  • Page 79: Step 2: Disable Hibernation And Sleep

    To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter or an optional power adapter, and then plug the adapter into external power. Leave the computer plugged into external power until the battery is fully charged. Step 2: Disable Hibernation and Sleep Click the battery meter icon in the notification area, and then click Power options.

  • Page 80: Step 4: Fully Recharge The Battery

    Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.

  • Page 81: Disposing Of A Used Battery

    If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately. To prolong the charge of a stored battery, place it in a cool, dry place. NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage.
  • Page 82 If the computer is unresponsive and you are unable to use the preceding shut down procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button. ● Press and hold the power button for at least 5 seconds. ●...

  • Page 83: Drives

    Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >...

  • Page 84: Using External Drives

    CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
  • Page 85 NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure that the AC power cord is unplugged.

  • Page 86: Improving Hard Drive Performance

    Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.

  • Page 87: Replacing The Hard Drive

    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 88 Lift the hard drive cover away from the computer (2). Remove the 4 hard drive screws (1), and then disconnect the hard drive cable from the system board (2). Lift the hard drive away from the computer (3). To install a hard drive: Insert the hard drive into the hard drive bay (1), and then connect the hard drive cable to the system board connector (2).

  • Page 89: Align The Tabs (1) On The Memory Module Compartment Cover With The Notches On The Computer, And Then Close The Cover

    Replace the 4 hard drive screws (3). Align the tabs (1) on the hard drive cover with the notches on the computer, and then close the cover (2). Tighten the hard drive cover screw (3). Align the tabs (1) on the memory module compartment cover with the notches on the computer, and then close the cover (2).

  • Page 90: Tighten The Memory Module Compartment Screw

    Tighten the memory module compartment screw (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 6 Drives...

  • Page 91: External Devices And External Media Cards

    External devices and external media cards Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the system.

  • Page 92: Removing A Usb Device

    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

  • Page 93: Using Digital Media Slot Cards

    Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...

  • Page 94: Removing A Digital Card

    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

  • Page 95: Memory Modules

    Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
  • Page 96 Loosen the memory module compartment screw (1), and lift the memory module compartment cover (2) away from the computer. If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 97 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 98 Align the tabs (1) on the memory module compartment cover with the notches on the computer, and then close the cover (2). Tighten the memory module compartment screw (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.

  • Page 99: Security

    Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this chapter to use the following features: ●...

  • Page 100: Setting Passwords In Windows

    You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. Use the following guidelines when setting a password in Setup Utility: ●...

  • Page 101: Administrator Password

    Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.

  • Page 102: Managing A Power-On Password

    Managing a power-on password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer, and then pressing while the “F10 = BIOS Setup Options” message is displayed in the lower-left corner of the screen. Use the arrow keys to select Security >...

  • Page 103: Using Antivirus Software

    Using antivirus software When you use the computer for e-mail or Internet access, you expose it to computer viruses that can disable the operating system, programs, or utilities or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair damage they have caused.

  • Page 104: Using Firewall Software

    Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic.

  • Page 105: Installing Critical Updates

    Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.

  • Page 106: Setup Utility (Bios)

    10 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 107: Using Setup Utility

    Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.

  • Page 108: Displaying System Information

    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...

  • Page 109: Exiting Setup Utility

    Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...

  • Page 110: System Configuration Menu

    System Configuration menu Select To do this Language Support Change the language of Setup Utility. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

  • Page 111: 11 Software Updates

    11 Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 112: Updating The Bios

    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

  • Page 113: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power or connected to an optional power source.

  • Page 114: Updating Programs And Drivers

    Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter.

  • Page 115: 12 Backup And Recovery

    12 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ●...

  • Page 116: Creating Recovery Discs

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. Handle these discs carefully and keep them in a safe place.

  • Page 117: Backing Up Your Information

    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.

  • Page 118: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.

  • Page 119: Using System Restore Points

    Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

  • Page 120: Performing A Recovery

    Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 121: Index

    Index Symbols/Numerics battery calibrating battery 68 1394 Power Saving 100 calibrating 68 caps lock light, identifying 3 charging 66, 68 Card Reader Power Saving 100 conserving power 70 AC adapter discharging 67 copying 49 connecting 63 disposing 71 playing 46 identifying 13 identifying 13 removing 51...
  • Page 122 digital card esc 5 defined 83 gestures fn 5 inserting 83 TouchPad 28 function 5 removing 84 navigation 5 stopping 84 Windows applications 5 hard drive Digital Media Slot, identifying 7 Windows logo 5 installing 78 Disk Cleanup software 76 removing 77 Disk Defragmenter software 76 replacing 77...
  • Page 123 memory module compartment LightScribe DVD+R 46 from the dedicated recovery cover removing 51 partition 110 removing 86 using 44 from the recovery discs 110 replacing 88 optical drive recovery discs 105, 106 memory module compartment, identifying 8 Recovery Manager 105, 110 identifying 11 using 43 recovery partition 105...
  • Page 124 solid-state drive (SSD) 105, USB hubs 81 writable media 60 USB ports, identifying 8, 9, 81 speakers, identifying 4, 35 using Setup Utility 97 starting Setup Utility 96 using system restore 109 storing battery 70 supported discs 106 vents, identifying 9, 11 System Configuration menu 100 video, using 40 system failure or instability 105...

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