Page 1 User Guide...
Page 2 Bluetooth is a trademark owned by its To obtain the latest information in the User proprietor and used by Hewlett-Packard Guide, go to the HP Web site at Company under license. SD Logo is a http://www.hp.com/support.
Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4 Safety warning notice...
Page 5: Table Of Contents
Table of contents 1 Notebook tour Identifying the hardware ........................1 Top components ........................1 TouchPad ......................1 Lights ........................2 Buttons and fingerprint reader (select models only) ..........3 Keys ........................5 Front components ........................ 5 Right-side components ......................6 Left-side components ......................
Page 6 Cannot connect to a WLAN ....................26 Cannot connect to a preferred WLAN network ..............27 Network icon is not displayed .................... 27 Current WLAN network security codes are unavailable ............ 27 WLAN connection is very weak ..................28 Cannot connect to the wireless router ................28 Connecting to a local area network (LAN) ..................
Page 7 The computer does not detect the optical drive ..............49 A disc does not play ......................50 A disc does not play automatically ..................51 A movie stops, skips, or plays erratically ................51 A movie is not visible on an external display ..............51 The process of burning a disc does not begin, or it stops before completion ....
Page 8 Step 1: Fully charge the battery ................ 63 Step 2: Disable Hibernation and Sleep ............. 64 Step 3: Discharge the battery ................64 Step 4: Fully recharge the battery ..............65 Step 5: Reenable Hibernation and Sleep ............65 Conserving battery power ....................65 Storing a battery ........................
Page 9 Using an eSATA device ........................83 Connecting an eSATA device .................... 83 Removing an eSATA device ....................83 8 External media cards Using Digital Media Slot cards ......................85 Inserting a digital card ......................85 Removing a digital card ..................... 86 Using ExpressCards ...........................
Page 10 Displaying system information ..................112 Restoring default settings in Setup Utility ................ 112 Exiting Setup Utility ......................112 Setup Utility Menus .......................... 114 Main menu ........................114 Security menu ........................114 System Configuration menu .................... 114 Diagnostics menu ......................115 Appendix B Software updates Updating the BIOS ...........................
Page 11: Notebook Tour
Notebook tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager.
Page 12: Lights
Component Description TouchPad scroll zone Scrolls up or down. Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Lights Component Description...
Page 13: Buttons And Fingerprint Reader (Select Models Only)
Component Description Volume down light On: The volume scroll zone is being used to decrease speaker volume. Volume up light On: The volume scroll zone is being used to increase speaker volume. Num lock light On: Num lock is on or the embedded numeric keypad is enabled. ●...
Page 14 Component Description ● Power button* When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
Page 15: Keys
Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.
Page 16: Right-Side Components
Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Battery light ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.
Page 17: Left-Side Components
Component Description RJ-45 (network) jack Connects a network cable. External monitor port Connects an external VGA monitor or projector. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Page 18: Bottom Components
Bottom components Component Description Battery release latch Releases the battery from the battery bay. Battery bay Holds the battery. Wireless module compartment Holds a wireless LAN module. NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Page 19: Display Components
Display components Component Description Webcam light On: The webcam is in use. Webcam (select models only) Records audio and video and captures still photographs. Internal microphone Records sound. Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on.
Page 20: Additional Hardware Components
NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Additional hardware components Component Description...
Page 21: Identifying The Labels
Component Description Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
Page 22 ● SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit Card Identifier) of your SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. Chapter 1 Notebook tour...
Page 23: Wireless And Local Area Network
Wireless and local area network...
Page 24: Using Wireless Devices
Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Page 25: Using The Wireless Controls
Wired network (connected) Indicates that one or more of your network drivers are installed and one or more network devices are connected to the network. Wired network (disabled/disconnected) Indicates that one or more of your network drivers are installed, all network devices or all wireless devices are disabled in Windows®...
Page 26: Using Operating System Controls
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth-enabled device. To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the notification area, and position the mouse pointer over the wireless icon.
Page 27: Using A Wlan
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
Page 28: Connecting To A Wlan
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)- Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.
Page 29: Roaming To Another Network
After the connection is made, place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.
Page 30: Using Hp Mobile Broadband (Select Models Only)
Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator.
Page 31 Remove the cover from the computer (3). Slide the SIM slot tray (1) to the right to release it, and then lift the left side of the slot tray and swing it up and to the right (2). Using HP Mobile Broadband (select models only)
Page 32 Insert the SIM card into the slot tray (1), swing the slot tray to the left and down (2), and then slide the slot tray to the left to secure it (3). Align the tabs on the compartment cover with the notches on the computer (1), and then rotate the cover downward until it snaps into place (2).
Page 33: Removing A Sim
Removing a SIM To remove a SIM: Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.
Page 34 Slide the SIM slot tray (1) to the right to release it, lift the left side of the slot tray and swing it up and to the right (2), and then remove the SIM card (3). Align the tabs on the compartment cover with the notches on the computer (1), and then rotate the cover downward until it snaps into place (2).
Page 35: Using Bluetooth Wireless Devices (Select Models Only)
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●...
Page 36: Troubleshooting Wireless Connection Problems
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...
Page 37: Cannot Connect To A Preferred Wlan Network
Cannot connect to a preferred WLAN network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of the preferred networks.
Page 38: Wlan Connection Is Very Weak
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow these steps to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. Click Manage wireless networks in the left panel.
Page 39: Connecting To A Local Area Network (Lan)
Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the device. To connect the network cable: WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem...
Page 40: Pointing Devices And Keyboard
Pointing devices and keyboard Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to the computer using one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.
Page 41: Rotating (Select Models Only)
Rotating (select models only) NOTE: For some computer models, rotating is enabled at the factory. To disable rotating, select Start > Control panel > Mouse > Device Settings > Settings > Pointer Motion > Rotating. Then, clear the check box next to the function you want to disable. Rotating allows you to rotate items such as photos and pages.
Page 42: Using Hotkeys
To pinch: ● Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to decrease an object's size. ● Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size.
Page 43 Function Hotkey Description Display system information. fn+esc Displays information about system hardware components and the system BIOS version number. Open Help and Support. fn+f1 In addition to providing information about your Windows operating system, Help and Support provides the following information and tools: ●...
Page 44 Function Hotkey Description Most external monitors receive video information from the computer using the external VGA video standard. The fn+f4 hotkey can also alternate images among other devices receiving video information from the computer. The following video transmission types, with examples of devices that use them, are supported by the fn+f4 hotkey:...
Page 45: Using Keypads
Function Hotkey Description to enter your Windows user password or your Windows administrator password and access the computer. Decrease screen brightness. fn+f7 Decreases the screen brightness level incrementally. Increase screen brightness. fn+f8 Increases the screen brightness level incrementally. Play, pause, or resume an fn+f9 fn+f9 hotkey functions only when an audio CD, DVD, or...
Page 46: Using The Embedded Numeric Keypad
Component Description Executes frequently used system functions when pressed in combination with a function key or the key. Embedded numeric keypad Can be used like the keys on an external numeric keypad. Num lock light On: Num lock is on. num lk Enables the embedded numeric keypad when pressed in combination with the...
Page 47: Switching Key Functions On The Embedded Numeric Keypad
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the key or the fn+shift combination. ● To change the function of a keypad key to keypad functions while the keypad is off, press and hold key while pressing the keypad key.
Page 48: Multimedia
Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...
Page 49 Component Description Webcam light Turns on when video software accesses the webcam. Webcam Records audio and video and captures still photographs. Internal microphone Records sound. Speakers (2) Produce sound. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio.
Page 50: Adjusting The Volume
Component Description Volume scroll zone To decrease the volume, slide your finger to the left on the scroll zone or tap the minus sign. To increase the volume, slide your finger to the right on the scroll zone or tap the plus sign. Volume mute button Mutes and restores speaker sound.
Page 51: Using The Media Activity Functions
If the Speakers icon is not displayed in the notification area, follow these steps to add it: Right-click the Show Hidden Icons icon (the arrow at the left side of the notification area). Click Customize notification icons. Under Behaviors, select Show icon and notifications for the Volume icon. Click OK.
Page 52: Multimedia Software
Multimedia software The computer includes preinstalled multimedia software. Depending on the hardware and software included with the computer, the following multimedia tasks may be supported: ● Playing digital media, including audio and video CDs, audio and video DVDs, and Internet radio ●...
Page 53: Audio
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...
Page 54 NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Chapter 4 Multimedia...
Page 55: Video
Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video and create presentations ● Connect external video devices ● Watch TV over the Internet, or watch, record and pause live TV using a TV tuner accessory (purchased separately) Connecting an external monitor or projector The external monitor port connects an external display device, such as an external monitor or a projector,...
Page 56: Configuring Audio For Hdmi (Select Models Only)
To connect a video or audio device to the HDMI port: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the video device, according to the device manufacturer’s instructions.
Page 57: Webcam
Webcam Select computer models include an integrated webcam, located on the top of the display. The webcam can be used with a variety of software for the following functions: ● Capturing and sharing video ● Streaming video with instant message software ●...
Page 58: Troubleshooting
● Hue—Controls the aspect of color that distinguishes it from another color (what makes a color red, green, or blue). Hue is distinct from saturation, which measures the intensity of the hue. ● Saturation—Controls the strength of color in the final image. A higher saturation setting creates a bolder image;...
Page 59: The Computer Does Not Detect The Optical Drive
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
Page 60: A Disc Does Not Play
● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers. ● Click Properties to see if the device is working properly: ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦...
Page 61: A Disc Does Not Play Automatically
A disc does not play automatically Select Start > Default Programs > Change AutoPlay settings. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Save. A disc should now start automatically when it is inserted into the optical drive. A movie stops, skips, or plays erratically ●...
Page 62: A Dvd Playing In Windows Media Player Produces No Sound Or Picture
● Be sure that the disc is inserted properly. ● Select a slower write speed and try again. ● If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive. ●...
Page 63: Obtaining The Latest Windows Device Drivers
When the list of drivers is displayed, click an updated driver to open a window containing additional information. Click Install now to install the updated driver without downloading the file. – or – Click Download only to save the file to your computer. When prompted, click Save and then select a storage location on your hard drive.
Page 64: Power Management
Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
Page 65: Initiating And Exiting Hibernation
● Press a key on the keyboard or button on the remote control (select models only). ● Activate the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.
Page 66: Using Power Plans
Using power plans A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance. You can change power plan settings or create your own power plan. Viewing the current power plan Click the battery meter icon in the notification area, at the far right of the taskbar.
Page 67: Using External Ac Power
Using external AC power External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ●...
Page 68: Testing An Ac Adapter
Plug the other end of the power cord into an AC outlet (3). Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer will not turn on. ●...
Page 69: Identifying Batteries
You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. However, a battery in the computer slowly discharges when the computer is off and unplugged from external power.
Page 70: Inserting Or Removing The Battery
Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: Turn the computer upside down on a flat surface, with the battery bay toward you.
Page 71: Charging A Battery
Pivot the battery (2) upward and remove it from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device.
Page 72: Maximizing Battery Discharge Time
The battery light displays charge status: ● On: The battery is charging. ● Blinking: The battery has reached a low battery level or critical battery level and is not charging. ● Off: The battery is fully charged, in use, or not installed. Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power.
Page 73: Resolving A Low Battery Level When External Power Is Available
Resolving a low battery level when external power is available Connect one of the following devices: ▲ ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation.
Page 74: Step 2: Disable Hibernation And Sleep
To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged.
Page 75: Step 4: Fully Recharge The Battery
To discharge a battery: Unplug the computer from its external power source, but do not turn off the computer. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.
Page 76: Storing A Battery
● Use the fn+f7 fn+f8 hotkeys to adjust screen brightness as needed. ● If you leave your work, initiate Sleep or Hibernation, or shut down the computer. Storing a battery CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods of time.
Page 77 NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible. Save your work and close all open programs. Click Start. Click Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ●...
Page 78: Drives
Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >...
Page 79: Using An Optical Drive
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
Page 80: Using Optical Discs
● LightScribe DVD±RW/R and CD-RW Combo drive with Double-Layer (DL) support ● Blu-ray ROM DVD±R/RW SuperMulti DL Drive ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive NOTE: Some of the drives in the preceding list may not be supported by your computer. Using optical discs An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs).
Page 81: Cd-R Discs
CD-R discs CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as needed. Typical uses include the following: ● Distributing large presentations ● Sharing scanned and digital photos, video clips, and written data ●...
Page 82: Playing A Cd, Dvd, Or Bd
Typical uses include the following: ● Storage of large amounts of data ● High-definition video playback and storage ● Video games NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility, and/or performance issues may arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed.
Page 83: Changing Dvd Region Settings
Click Choose a default, and then select one of the available options for each media type listed. Click Save to confirm your selections. NOTE: For more information about AutoPlay, refer to Help and Support. Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally.
Page 84: Copying A Cd Or Dvd
Copying a CD or DVD Select Start > All Programs > CyberLink DVD Suites > Power2Go. Insert the disc you want to copy into the optical drive. Click Copy at the bottom right of the screen. Power2Go reads the source disc and copies the data to a temporary folder on your hard drive. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.
Page 85: Removing An Optical Disc (Cd, Dvd, Or Bd)
Open the folder, and then drag the files to the drive that contains the blank optical disc. Initiate the burning process as directed by the program you have selected. For specific instructions, refer to the software manufacturer's instructions, which may be provided with the software, on disc, or on the manufacturer's Web site.
Page 86: Using Disk Cleanup
To run Disk Defragmenter: Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. Click Defragment disk. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.
Page 87: Using Hp Protectsmart Hard Drive Protection Software
To enable the notification area icon: Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection. On the Icon in System Tray row, click Show. Click OK. If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following ways: ●...
Page 88 To remove the hard drive: Save your work. Shut down the computer and close the display. Disconnect all external devices connected to the computer. Unplug the power cord from the AC outlet. Turn the computer upside down on a flat surface. Remove the battery from the computer.
Page 89 Lift the hard drive (3) out of the hard drive bay. To install a hard drive: Insert the hard drive into the hard drive bay (1). Pull the hard drive tab (2) to the right until the hard drive snaps into place. Tighten the 2 captive screws that secure the hard drive to the computer (3).
Page 90 Close the cover (2). Tighten the 3 hard drive cover screws (3). Chapter 6 Drives...
Page 91: External Devices
External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
Page 92 CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Page 93: Using An Esata Device
Using an eSATA device An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device.
Page 94: External Media Cards
External media cards Chapter 8 External media cards...
Page 95: Using Digital Media Slot Cards
Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...
Page 96: Removing A Digital Card
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Page 97: Using Expresscards
Using ExpressCards An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device.
Page 98: Removing An Expresscard
Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, the “Installing device driver software“message is displayed in the notification area, at the far right of the taskbar.
Page 99 Using ExpressCards...
Page 100: Memory Modules
Memory modules Chapter 9 Memory modules...
Page 101: Adding Or Replacing Memory Modules
Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
Page 102 Lift the memory module compartment cover (2) away from the computer. Remove the memory module from the expansion memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
Page 103 Insert a memory module in the expansion memory slot: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
Page 104: Upgrading A Memory Module In The Primary Memory Module Slot
Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Upgrading a memory module in the primary memory module slot The expansion memory module slot is stacked above the primary memory module slot. To upgrade a memory module in the primary memory module slot, follow these steps: Save your work.
Page 105 Remove the memory module from the primary memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
Page 106 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Align the tabs (1) on the memory module compartment cover with the notches on the computer. NOTE: If you removed a memory module from the expansion memory slot before removing the primary memory module, replace the memory module in the expansion memory module slot.
Page 107: 10 Security
10 Security...
Page 108: Protecting The Computer
Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the following features: ●...
Page 109: Using Passwords
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set.
Page 110: Setting Passwords In Setup Utility
Setting passwords in Setup Utility Password Function Administrator password* ● Protects access to Setup Utility. ● After this password is set, it must be entered each time you access Setup Utility. CAUTION: If you forget your administrator password, you cannot access Setup Utility. Power-on password* ●...
Page 111: Managing An Administrator Password
Managing an administrator password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. –...
Page 112: Managing A Power-On Password
Managing a power-on password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. –...
Page 113: Using Antivirus Software
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.
Page 114: Using Firewall Software
Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic.
Page 115: Installing Critical Security Updates
Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Page 116: Installing An Optional Security Cable
Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.
Page 117: Locating The Fingerprint Reader
Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of the display ●...
Page 118: Using Your Registered Fingerprint To Log On To Windows
When the fingerprint is registered successfully, the “Register a Fingerprint” page opens again, allowing you to register more fingerprints. Repeat steps 5 through 7 to register additional fingerprints. When you are finished registering fingerprints, click Next. If you register only one fingerprint, a message recommends that you register additional fingerprints. Click Yes to register more fingerprints, and then repeat steps 1 through 8 for each fingerprint registered.
Page 119: Appendix A Setup Utility
Setup Utility...
Page 120: Starting Setup Utility
Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.
Page 121: Using Setup Utility
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.
Page 122: Displaying System Information
Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...
Page 123 After either choice, the computer restarts in Windows. Using Setup Utility 113...
Page 124: Setup Utility Menus
Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this System information ●...
Page 125: Diagnostics Menu
Select To do this Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will always be on. Boot Options Set the following boot options: ● Delay (seconds)―Set the delay for the functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
Page 126: Appendix B Software Updates
Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Page 127: Updating The Bios
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
Page 128 Make a note of the path to the location on your hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update. NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
Page 129: Updating Programs And Drivers
Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: Open your Internet browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter.
Page 130: Index
Index Symbols/Numerics replacing 66 LAN 29 1394 Power Saving 114 storing 66 USB 81 battery bay 11 caps lock light, identifying 2 battery bay, identifying 8 Card Reader Power Saving 114 AC adapter Battery Check 59 connecting 57 battery light 61, 62 burning 74 testing 58 battery light, identifying 3, 6...
Page 131 device drivers external monitor port 45 displaying system HP drivers 52 external monitor port, information 33 Windows drivers 53 identifying 7 increasing screen Diagnostics menu 115 brightness 35 digital card initiating QuickLock 34 fan always on 115 defined 85 initiating Sleep 34 fingerprint reader 106 inserting 85 opening Help and Support 33...
Page 132 volume down 3 jacks volume mute 2 network cable audio-in (microphone) 6, 39 volume up 3 connecting 29 audio-out (headphone) 6, 39 webcam 9 noise suppression circuitry 29 RJ-45 (network) 7 wireless 2 network cable, connecting 29 local area network (LAN) network icon 14, 27 cable required 29 network key 27...
Page 133 entering 102 optical disc tray 48 managing 102 inserting 20 optical drive detection 49 Processor C6 State 114 removing 23 Windows drivers 53 Product Key 11 SIM label 12 turning off the computer 66 product name and number, Sleep computer 11 exiting 54 unresponsive system 66 programs, updating 119...
Page 134 wireless light, identifying 2 wireless module compartment, identifying 8 wireless network (WLAN) connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 19 public WLAN connection 18 security 17 WLAN device 11, 14 WLAN label 11 writable media 54 WWAN device 20 zooming TouchPad gesture 31 124 Index...

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Presario cq35-300 Presario cq35-400

HP Presario CQ36-100 - Notebook PC User Manual

1 Notebook Tour

2 Wireless and Local Area Network

3 Pointing Devices and Keyboard

4 Multimedia

5 Power Management

6 Drives

7 External Devices

8 External Media Cards

9 Memory Modules

10 Security

Appendix A Setup Utility

Appendix B Software Updates

Index

Quick Links

Troubleshooting

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Summary of Contents for HP Presario CQ36-100 - Notebook PC

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Table of Contents