٣٥ .......................................IBM Enhanced Diagnostics ﺑﺮﻧﺎﻣﺞ
٣٩ .............................. اﻟﻔﺼﻞ ٣. اﻟﺤﺼﻮل ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎت وﻣﺴﺎﻋﺪة وﺧﺪﻣﺔ
٣٩ ............................................................... اﻟﺤﺼﻮل ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎت
٤٠ ........................................................اﻟﺤﺼﻮل ﻋﻠﻰ ﻣﺴﺎﻋﺪة وﺧﺪﻣﺔ
٤٤ .................................................................. ﺷﺮاء ﺧﺪﻣﺎت اﺿﺎﻓﻴﺔ
٤٥ .................................................. اﻟﻤﻠﺤﻖ أ. ﺿﻤﺎن اﻟﻤﻨﺘﺞ وﻣﻼﺣﻈﺎت
٤٥ .............................................................................ﺑﻴﺎن اﻟﻀﻤﺎن
٦٢ ................................................................................ ﻣﻼﺣﻈﺎت
١٤