My PC Has an Audio (Sound) Problem
No Sound When Running Applications
Have you checked that...
The volume, mute, and balance settings are correct
Advanced Troubleshooting
The problem is not caused by a hardware conflict.
Hardware conflicts occur when two or more
peripheral devices compete for the same signal lines
or channels. Conflicts between your audio interface
and a peripheral device might be due to the settings
of the I/O addresses, IRQ or DMA channel.
No Sound When Playing a Multimedia or Audio CD
Have you checked that...
The volume control on the CD-ROM drive is
correctly set
If you are using headphones or speakers:
• they are correctly connected
• the operating system volume controls are
The audio cable for the CD-ROM drive is correctly
connected to the connector on the system board.
A New Add-On Sound Card Does Not Work
Have you checked that...
You have disabled the integrated sound features on
your PC as required
There Is a Humming Noise
Have you checked that...
The power grounding of your audio components is
adequate
correctly set.
How
Ö
Refer to the operating system documentation for more information
Ö
Check the settings of the audio interface and other accessories in your
system.
How
Ö
Turn up the volume dial on the front of the drive
Ö
• Double-click on the speaker icon on the taskbar, then set the required
volume with the volume slider
Ö
Refer to page 32.
How
Ö
To disable integrated sound (on Windows 98 and 2000), select Control
Panel from the S S S S t t t t a a a a r r r r t t t t menu, then click on Multimedia (or Sounds
a a a a n n n n d d d d Multimedia for Windows 2000). Click on the Audio Device icon,
then select the Do not use audio features on this device radio
button.
How
Ö
Plug all devices into adjacent power outlets (outlets within
5 cm/2 inches of each other), or use line filters
If You Have a Problem
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