My Pc Has An Audio (Sound) Problem - HP Vectra XE310 Troubleshooting Manual

My PC Has an Audio (Sound) Problem

No Sound When Running Applications
Have you checked that...
The volume, mute, and balance settings are correct
Advanced Troubleshooting
The problem is not caused by a hardware conflict.
Hardware conflicts occur when two or more
peripheral devices compete for the same signal lines
or channels. Conflicts between your audio interface
and a peripheral device might be due to the settings
of the I/O addresses, IRQ or DMA channel.
No Sound When Playing a Multimedia or Audio CD
Have you checked that...
The volume control on the CD-ROM drive is
correctly set
If you are using headphones or speakers:
• they are correctly connected
• the operating system volume controls are
correctly set.
The audio cable for the CD-ROM drive is correctly
connected to the connector on the system board.
The CD-ROM drive and Windows Media Player
settings are configured to "Analog" mode
A New Add-On Sound Card Does Not Work
Have you checked that...
You have disabled the integrated sound features on
your PC as required
How
Refer to the operating system documentation for more information
Check the settings of the audio interface and other accessories in your
system.
How
Turn up the volume dial on the front of the drive
• Double-click on the speaker icon on the taskbar, then set the required
volume with the volume slider
Refer to page 37.
To enable your CD-ROM drive in Analog mode (on Windows 2000 or XP)
select (Settings) Control Panel from the Start menu. Select
System Hardware Device Manager, then click on DVD/CD-
ROM drive and right-click on the device you want to configure. Uncheck
the Enable digital CD Audio for this CD-ROM device box, then
restart your PC.
To change your Windows Media Player settings to Analog mode, open
Windows Media Player:
Windows 2000
Select Tools Options, then click on CD Audio. Uncheck the
Digital Playback box. Click OK.
Windows XP
Select Tools Options Devices, then select Audio Source
Properties. In Playback, check the Analog box.
The settings will take effect next time you open Windows Media Player.
Note: Analog mode is not the recommended mode.
How
To disable integrated sound (on Windows 98 and 2000), select Control
Panel from the Start menu, then click on Multimedia (or Sounds
and Multimedia for Windows 2000). Click on the Audio Device
icon, then select the Do not use audio features on this device radio
button.
If You Have a Problem
19 Troubleshooting Guide