Software Problems - HP Brio ba300 Troubleshooting Manual

If You Have a Problem

Software Problems

My Software Won't Run
Have you checked that...
There is no information about what is
going on in the accompanying
documentation
The software has been correctly
installed
The Date and Time are Wrong
Have you checked that...
The battery has not become discharged.
This may happen when the PC has been
unplugged for too long.
You Get the Message "Some necessary system files are corrupted"
Have you checked that...
You didn't delete any system files
Forgotten Your PC's BIOS Password
You have forgotten the password that
has been set in the Setup program to
prevent unauthorized users from
starting your PC
Problems Using the Euro Symbol
Have you checked that...
Your operating system and applications
support this feature
The font you are using supports the
Euro symbol
Your keyboard has a Euro symbol. If
not, you can configure the keyboard.
16
How
Ö
Refer to the application software documentation and/or the operating system
documentation for guidance
Ö
1 Check for any error messages when you try to run the software.
2 Remove and then reinstall the software.
3 If the problem continues, contact the software manufacturer's support services.
How
Ö
Change the date and time, by selecting Settings Ö Ö Ö Ö Control Panel Ö Ö Ö Ö Date/Time
from the Start menu or use the Setup program, accessed by pressing F2 when
prompted at startup. If necessary, install a new battery. Refer to the Brio BA300
Upgrade Guide (details on page 5).
How
Ö
Reinstall the operating system or return the PC to its original factory configuration by
using the HP Image Creation & Recovery CD-ROM. Refer to page 24 for more
information.
Ö
1 Ask your system administrator, if you have one, to remind you of the password.
2 If you cannot find out the password, clear passwords (see page 27). This will
allow the PC to start without a password.
How
Ö
• Only the latest operating systems such as Windows 98 and Windows 2000, provide
integrated support for the Euro symbol (in certain languages only).
For more information on how to enable support of the Euro symbol, refer to
Microsoft's Web site at:
Ö
If the symbol is supported by a particular font, you will see it in the Character Map,
accessible by selecting Programs Ö Ö Ö Ö Accessories Ö Ö Ö Ö Charmap in the Windows
Start menu (Windows 98) or Programs Ö Ö Ö Ö Accessories Programs Ö Ö Ö Ö System
Tools Ö Ö Ö Ö Character Map (Windows 2000).
Ö
Select Settings Ö Ö Ö Ö Control Panel in the Windows Start menu, then double-click
on Keyboard and select the Language or Input Locales tab in the Keyboard
Properties Window. Click on Add and select the country that corresponds to your
keyboard, and click OK to exit the Control Panel.
www.microsoft.com/windows/euro.asp
.