Lexmark Z65 Color Jetprinter Online User's Manual

Color jetprinter mac os x 10.0.3 to 10.1
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Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Using this
Guide...
Z65, Z65n
Color Jetprinter™
Online User's Guide for Mac OS X 10.0.3 to 10.1
www.lexmark.com

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Summary of Contents for Lexmark Z65 Color Jetprinter

  • Page 1 Z65, Z65n Printer overview Color Jetprinter™ Basic printing Online User’s Guide for Mac OS X 10.0.3 to 10.1 Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
  • Page 2 From the Format for pop-up menu, choose Lexmark Z65, select the Landscape orientation button, and then click OK. From the Acrobat File menu, choose Print. From the Printer pop-up menu, choose Lexmark Z65, specify the pages you want to print, and then click Print. www.lexmark.com...
  • Page 3 Printer overview Lexmark Z65 Lexmark Z65n • Understanding the printer software Printer overview • Understanding the printer parts Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
  • Page 4 • Page Setup dialog • Print dialog Printing ideas • Lexmark Z45 Utility To customize the settings for your document, use the Page Setup dialog and the Print Maintenance dialog. For more information on which settings to select for your document, see Printing ideas.
  • Page 5 Printer overview Lexmark Z65 Lexmark Z65n Page Setup dialog Printer overview While the document you want to print is open, use the Page Setup dialog to select settings such as paper size. To customize the settings in the Page Setup dialog: Basic printing From the File menu of your software application, choose Page Setup.
  • Page 6: Printer Overview

    From this pop- up menu: Select: When you want to: Basic printing Format for Lexmark Z65 Format your page for printing with your Lexmark Z65 printer. Printing ideas Settings Page Attributes Choose a paper size, orientation, or scaling value for your document.
  • Page 7 Printer overview Lexmark Z65 Lexmark Z65n Print dialog Printer overview While your document is open, you can use the Print dialog to select settings that affect the appearance of your document. To customize the settings in the Print dialog: Basic printing From the software application File menu, choose Print.
  • Page 8 Printer overview Lexmark Z65 Lexmark Z65n From the Printer pop-up menu, choose Lexmark Z65. Printer overview Change the settings as needed. Basic printing From the Printing ideas pop-up menu, choose: Select: When you want to: Copies & Copies Specify the number of copies you want to print.
  • Page 9 Printer overview Lexmark Z65 Lexmark Z65n From the Printer overview pop-up menu, choose: Select: When you want to: Basic printing Advanced Print Last Page First Print your document in reverse page order. Layout Mirror Print your document as a mirror image.
  • Page 10 Printer overview Lexmark Z65 Lexmark Z65n From the Printer overview pop-up menu, choose: Select: When you want to: Basic printing Paper Feed All Pages Specify which paper tray you want the pages of your document to print from. If you choose: •...
  • Page 11 Lexmark Z65 Lexmark Z65n From the Printer overview pop-up menu, choose: Select: When you want to: Basic printing Printer Lexmark Z65 Utility Open the Lexmark Z45 Utility. Services Troubleshooting View troubleshooting information in the printer software Help. Printing ideas Order Supplies View supplies information or order supplies on the Lexmark Web site.
  • Page 12 Printer overview Lexmark Z65 Lexmark Z65n Lexmark Z65 Utility Printer overview Use the Lexmark Z65 Utility to monitor your printer and printer supplies. You can: Basic printing • Install cartridges • Print a test page • Align cartridges • Obtain information on ordering supplies Printing ideas •...
  • Page 13 Print a test page to verify your printer is functioning Notices properly. Order Supplies Order supplies, such as print cartridges, from the Index Lexmark Web site. For more information, see Ordering supplies. About tab Obtain printer software version information. Using this Guide...
  • Page 14 To learn more about what you can do with your printer, click the ? to view the printer software Help. When you are finished, click the red close button. Notices Click the red close button to close the Lexmark Z65 Utility. Index Using this Guide...
  • Page 15: Understanding The Printer Parts

    Printer overview Lexmark Z65 Lexmark Z65n Understanding the printer parts Printer overview The table beginning on page 17 describes each part. Basic printing Paper release lever Paper tray 1 (front) Printing ideas Paper tray 2 (rear) Maintenance Troubleshooting Paper guide...
  • Page 16 Printer overview Lexmark Z65 Lexmark Z65n Printer overview Lexmark Z65 Basic printing Lexmark Z65n USB cable connector Printing ideas Network connection Ethernet cable speed light USB cable connector Maintenance connector Troubleshooting Power supply Notices connector Index Power supply connector Network link...
  • Page 17 Printer overview Lexmark Z65 Lexmark Z65n Use this: When you want to: Printer overview Ethernet cable connector Connect the printer to a network with an RJ-45 (Category 5) Ethernet cable. Basic printing Front cover • Install or change print cartridges.
  • Page 18 Printer overview Lexmark Z65 Lexmark Z65n Use this: When you want to: Printer overview Paper tray • Select a paper tray (press the button once). The light buttons indicates the tray that is selected. Basic printing • Eject paper from the printer.
  • Page 19 Printing ideas From the software application File menu, choose Print. From the Printer pop-up menu, choose Lexmark Z65. Maintenance From the pop-up menu in the upper left, choose Quality & Media.
  • Page 20 Basic printing Lexmark Z65 Lexmark Z65n Basic printing is as easy as: Printer overview Step 1: Load the paper Basic printing Step 2: Customize the printer settings Printing ideas Step 3: Print your document Maintenance Note: For help printing on specialty paper (such as photo paper, banner paper,...
  • Page 21: Basic Printing

    Basic printing Lexmark Z65 Lexmark Z65n Step 1: Load the paper Printer overview Your printer has two paper trays. The amount of paper you can load into each tray varies depending on the thickness and weight of your paper. Basic printing Make sure the paper tray you want to use is open.
  • Page 22 Basic printing Lexmark Z65 Lexmark Z65n For this paper tray: You can load up to: Printer overview Tray 2 • 150 sheets of plain, A4 or letter size, paper • 25 sheets of glossy or photo paper Basic printing • 150 sheets of premium (coated) paper •...
  • Page 23 Basic printing Lexmark Z65 Lexmark Z65n Squeeze and slide the paper guide to the left edge of the paper. Printer overview For information about loading specialty paper, see Printing ideas. Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide...
  • Page 24 Basic printing Lexmark Z65 Lexmark Z65n Step 2: Customize the printer settings Printer overview If you are using plain A4 or letter size paper and you want normal print quality, you only need to adjust the paper size printer setting.
  • Page 25 Basic printing Lexmark Z65 Lexmark Z65n Step 3: Print your document Printer overview After you load the paper and customize the printer settings (if necessary), you are ready to print: Basic printing From the software application File menu, choose Print.
  • Page 26 Printing ideas Lexmark Z65 Lexmark Z65n Printer overview • Printing photos • Printing handouts Basic printing • Printing on premium • Printing iron-on transfers (coated) paper Printing ideas • Printing transparencies • Printing cards Maintenance • Printing a banner • Printing envelopes Troubleshooting •...
  • Page 27 Printing ideas Lexmark Z65 Lexmark Z65n Printing photos Printer overview You can load up to 25 sheets of coated, photo, or glossy paper, depending on the thickness of the paper. You may want to print your photos on plain paper before loading photo paper and Basic printing changing your settings.
  • Page 28 Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Format for pop-up menu, choose Lexmark Z65. From the Settings pop-up menu, choose Page Attributes. Maintenance From the Paper Size pop-up menu, choose the paper size for your photo.
  • Page 29 Printing ideas Lexmark Z65 Lexmark Z65n From the Document Color pop-up menu, choose Natural. Printer overview From the Halftone pop-up menu, select Airbrush. From the pop-up menu in the upper left, choose Quality & Media. Basic printing From the Print Quality area, click Better or Best for the print quality.
  • Page 30 Printing ideas Lexmark Z65 Lexmark Z65n Printing on premium (coated) paper Printer overview You can load up to 100 pages of premium (coated) paper, depending on the thickness of the paper. Basic printing Step 1: Load the premium (coated) paper Printing ideas •...
  • Page 31 Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Format for pop-up menu, choose Lexmark Z65. From the Settings pop-up menu, choose Page Attributes. Maintenance From the Paper Size pop-up menu, choose the paper size for your document.
  • Page 32 Printing ideas Lexmark Z65 Lexmark Z65n Note: If you choose Printer Setting, you must press the paper tray 1 button on Printer overview the printer. From the pop-up menu in the upper left, choose Quality & Media. Basic printing From Tray 1 (Front) choose Automatic as the paper type.
  • Page 33 Printing ideas Lexmark Z65 Lexmark Z65n Printing cards Printer overview You can load up to 10 greeting cards, index cards, photo cards, or postcards into paper tray 1, depending on the thickness of the cards. Basic printing Step 1: Load the cards Printing ideas •...
  • Page 34 Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Format for pop-up menu, choose Lexmark Z65. From the Settings pop-up menu, choose Page Attributes. Maintenance From the Paper Size pop-up menu, choose the card size for your document.
  • Page 35 Printing ideas Lexmark Z65 Lexmark Z65n Choose Better or Best for photo and greeting cards. Choose Normal for other Printer overview types of cards. Note: Higher print quality settings result in better quality documents, but may Basic printing take longer to print.
  • Page 36: Printing Envelopes

    Printing ideas Lexmark Z65 Lexmark Z65n Printing envelopes Printer overview You can load up to 10 envelopes into paper tray 1, depending on the thickness of the envelopes. Basic printing Step 1: Load the envelopes Printing ideas Note: Do not use envelopes with holes,...
  • Page 37 Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Format for pop-up menu, choose Lexmark Z65. From the Settings pop-up menu, choose Page Attributes. Maintenance Select Landscape orientation, and then choose a paper source: Tray 1 or Printer Setting.
  • Page 38 Printing ideas Lexmark Z65 Lexmark Z65n From the Tray 1 (Front) pop-up menu, choose Automatic as the paper type. Printer overview From the Print Quality area, choose Normal print quality. From the pop-up menu in the upper left, choose Paper Feed.
  • Page 39 Printing ideas Lexmark Z65 Lexmark Z65n Printing color images in black and white Printer overview You can print color images in black ink. Depending on the thickness of the paper or cards, you can load up to 10 photo cards, 25 sheets of photo paper, or 100 sheets of plain paper into Basic printing paper tray 1.
  • Page 40 From the software application File menu, choose Print. Basic printing From the Printer pop-up menu, choose Lexmark Z65. Printing ideas From the pop-up menu in upper left, choose Color Options. From the Document Color pop-up menu, choose Black Only.
  • Page 41 Printing ideas Lexmark Z65 Lexmark Z65n Printing labels Printer overview You can load up to 25 sheets of labels, depending on the thickness of the sheets. Basic printing Step 1: Load the labels • Use only labels designed for inkjet printers.
  • Page 42 Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Format for pop-up menu, choose Lexmark Z65. From the Settings pop-up menu, choose Page Attributes. Maintenance Select Paper Size to choose A4 or U.S. Letter.
  • Page 43 Printing ideas Lexmark Z65 Lexmark Z65n Note: Higher print quality settings result in better quality documents, but may Printer overview take longer to print. From the Tray 1 (Front) pop-up menu, choose Automatic as the paper type. Basic printing From the pop-up menu, choose Paper Feed.
  • Page 44: Printing Handouts

    Printing ideas Lexmark Z65 Lexmark Z65n Printing handouts Printer overview You can conserve paper by printing handouts. Handouts are multiple page images on a single sheet of paper. You can load up to 100 sheets of paper in tray 1 and 150 sheets of Basic printing paper in tray 2.
  • Page 45 Choose a paper size and orientation: Printing ideas From the software application File menu, choose Page Setup. From the Format for pop-up menu, choose Lexmark Z65. Maintenance From the Settings pop-up menu, choose Page Attributes. Select Paper Size to choose the paper size of your document.
  • Page 46 Printing ideas Lexmark Z65 Lexmark Z65n From the Printer pop-up menu, choose Lexmark Z65. Printer overview From the pop-up menu in the upper left, choose Quality & Media. Select a paper type for your document. Basic printing Select a print quality for your document.
  • Page 47 Printing ideas Lexmark Z65 Lexmark Z65n Printing iron-on transfers Printer overview You can load up to 25 iron-on transfers, depending on the thickness of the iron-on transfers. You may want to print your image on plain paper before printing it on an iron-on transfer. This Basic printing ensures you do not waste iron-on transfers perfecting the image you would like to print.
  • Page 48 Choose a paper size: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Format for pop-up menu, choose Lexmark Z65. Maintenance From the Settings pop-up menu, choose Page Attributes. Troubleshooting Select Paper Size to choose a paper size.
  • Page 49 Printing ideas Lexmark Z65 Lexmark Z65n From the Tray 1 (Front) pop-up menu, choose Iron-On Transfer. Printer overview Note: Choosing Iron-On Transfer automatically mirrors the image you want to print. Make sure you do not select an option from your software Basic printing application that will mirror your image.
  • Page 50 Printing ideas Lexmark Z65 Lexmark Z65n Printing transparencies Printer overview You can load up to 10 transparencies in paper tray 1, depending on the thickness of the transparencies. Basic printing Step 1: Load the transparencies Printing ideas • Use transparencies designed for inkjet printers.
  • Page 51 Choose a paper size: Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Format for pop-up menu, choose Lexmark Z65. From the Settings pop-up menu, choose Page Attributes. Maintenance Choose a paper size. Click OK.
  • Page 52 Printing ideas Lexmark Z65 Lexmark Z65n From the Tray 1 (Front) pop-up menu, choose Automatic as the paper type. Printer overview Step 3: Print your transparencies Basic printing Click Print. Note: To prevent smudging, remove each transparency as it exits the printer and Printing ideas let it dry before stacking.
  • Page 53: Printing A Banner

    Printing ideas Lexmark Z65 Lexmark Z65n Printing a banner Printer overview Note: Some software applications and some operating systems do not support Basic printing banner printing. Step 1: Load the banner paper Printing ideas Make sure your banner paper is not used or damaged.
  • Page 54 Basic printing From the software application File menu, choose Page Setup. Printing ideas From the Format for pop-up menu, choose Lexmark Z65. From the Settings pop-up menu, choose Page Attributes. Maintenance Choose a paper size, either Banner A4 or Banner Letter.
  • Page 55 Printing ideas Lexmark Z65 Lexmark Z65n Choose All Pages, and then from the pop-up menu, choose Tray 1 (Front). Printer overview From the pop-up menu in the upper left, choose Quality & Media. Select Normal for the print quality. Basic printing From the Tray 1 (Front) pop-up menu, choose Automatic as the paper type.
  • Page 56 Maintenance Lexmark Z65 Lexmark Z65n • Replacing the print cartridge Printer overview • Aligning the print cartridges Basic printing • Cleaning the print cartridge nozzles Printing ideas • Wiping the print cartridge nozzles and contacts Maintenance • Preserving the print cartridges Troubleshooting •...
  • Page 57: Replacing The Print Cartridge

    Maintenance Lexmark Z65 Lexmark Z65n Replacing the print cartridge Printer overview Before you install a new or replacement print cartridge, remove the used one. Basic printing Removing the used cartridge Make sure the power light is on. Printing ideas Raise the front cover.
  • Page 58 Lexmark Z65 Lexmark Z65n Installing a cartridge Printer overview For best results, use Lexmark supplies. Refilling print cartridges can affect print quality and cause damage to the printer. Basic printing If you are installing a new cartridge, remove the sticker and transparent tape from the Printing ideas back and bottom of the cartridge.
  • Page 59 Maintenance Lexmark Z65 Lexmark Z65n Insert the color print cartridge into the right carrier. Insert the black cartridge into the Printer overview left carrier. Basic printing Insert the cartridge into the Close the carrier lid carrier. completely. Printing ideas Maintenance...
  • Page 60 OS X disk icon Library folder Printers folder Lexmark folder. Printing ideas Double-click the Lexmark Z65 Utility icon. Click the Install/Change Cartridge button. Maintenance Choose the type of cartridge you installed. Troubleshooting Important: For correct ink levels, specify whether the cartridge is a New Cartridge or an Old Cartridge.
  • Page 61: Aligning The Print Cartridges

    From a Finder window, click Computer, and then double-click the OS X disk icon Troubleshooting Library folder Printers folder Lexmark folder. Double-click the Lexmark Z65 Utility icon. Notices From the Cartridges tab, click Align Cartridges. The Cartridge Alignment dialog appears. Index Decide how you want to align the cartridges: –...
  • Page 62 Maintenance Lexmark Z65 Lexmark Z65n If you chose to manually align the cartridges, find the number under the darkest Printer overview arrow for each alignment group. Use the arrows in the Align Cartridges dialog to select the number that matches Basic printing the darkest arrow on the printed page for each alignment group, and then click OK.
  • Page 63: Cleaning The Print Cartridge Nozzles

    Maintenance Lexmark Z65 Lexmark Z65n Cleaning the print cartridge nozzles Printer overview To improve print quality, you may need to clean the print cartridge nozzles. Clean the nozzles when: Basic printing • Characters are not printing completely. • Vertical, straight lines are not smooth.
  • Page 64 Maintenance Lexmark Z65 Lexmark Z65n Wiping the print cartridge nozzles and contacts Printer overview If the print quality does not improve after Cleaning the print cartridge nozzles, there may be dried ink on the nozzles or contacts. Basic printing Remove the print cartridge. For help, see Replacing the print cartridge.
  • Page 65 Maintenance Lexmark Z65 Lexmark Z65n If the print quality has not improved, try Cleaning the print cartridge nozzles up to Printer overview two more times. If print quality is still unsatisfactory, replace your print cartridges. For help, see Basic printing Replacing the print cartridge.
  • Page 66 The cartridge will not print correctly if left exposed for an extended period of time. Maintenance Lexmark’s printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can Troubleshooting affect print quality and cause damage to the printer.
  • Page 67: Ordering Supplies

    Maintenance Lexmark Z65 Lexmark Z65n Ordering supplies Printer overview To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com. Basic printing Item: Part number: Printing ideas Color cartridge 83 or 88 Black cartridge Maintenance...
  • Page 68 Troubleshooting Lexmark Z65 Lexmark Z65n • Solving general printing problems Printer overview • Solving printer software installation problems Basic printing • Solving network printing problems Printing ideas • Understanding error messages and flashing lights Maintenance • Resolving unsuccessful or slow printing Troubleshooting •...
  • Page 69: Troubleshooting

    If you are using a USB cable, make sure it is attached to both the printer and to your computer or your Lexmark adapter. – If you are using an Ethernet cable with a Lexmark Z65n, make sure it is attached to both the printer and to your network. Using this •...
  • Page 70 From a Finder window, click Computer OS X disk Library Printers Printer overview Lexmark. If there is not a Lexmark Z65 Utility, install the printer software. Basic printing • The paper is loaded correctly. For help, see Load the paper.
  • Page 71 From a Finder window, click Computer, and then double-click the OS X disk icon Library folder Printers folder Lexmark folder. Maintenance Double-click the Lexmark Z65 Utility icon. From the Cartridges tab, click Print Test Page to make sure the printer is functioning Troubleshooting properly. –...
  • Page 72: Solving Printer Software Installation Problems

    You may need to uninstall the printer software, and then reinstall it. Basic printing Uninstalling the printer software Printing ideas Insert the printer software CD. The Lexmark Installer screen appears. Maintenance Double-click the CD icon. Troubleshooting Double-click Install OS X.
  • Page 73 You can install the printer software using the CD that came with your printer, or you can download it from the Lexmark Web site at www.lexmark.com. Basic printing To connect your printer to a network with a Lexmark adapter, refer to the documentation that came with your adapter. Printing ideas...
  • Page 74 Printer overview On the Printer Selection screen, click Open Print Center. Basic printing Note: The Lexmark Z65 should appear in the Print Center as added automatically. If it does not, click Add Printer. Printing ideas Click the red close button to close the Print Center.
  • Page 75 Using the World Wide Web Printer overview Make sure Stuffit Expander is loaded on your system. From the Lexmark Web site, www.lexmark.com, select the appropriate driver for your Basic printing operating system. Click the binhex (.hqx) file to download and install.
  • Page 76 Troubleshooting Lexmark Z65 Lexmark Z65n Solving network printing problems Printer overview For help, first see Solving general printing problems. Basic printing If one or more of the following conditions applies to your network printer, you must enter an IP address to set up your network printer: Printing ideas •...
  • Page 77 Print Center. Notices The IP address of your network printer is set. Click Done. Index Click the red close button to close the Lexmark Z65 Utility. Using this Guide... www.lexmark.com...
  • Page 78 Make sure your printer is connected to a working network connection. Basic printing If you own a Lexmark Z65n, make sure the network link light on the printer is on. If you are using a Lexmark adapter, make sure all of the indicator lights are on. For help Printing ideas locating these lights, refer to the adapter documentation.
  • Page 79 Understanding error messages and flashing lights Printer overview Use this section to understand printer software error messages on your computer screen and blinking lights on your printer. For information about lights on a Lexmark adapter, refer to the Basic printing adapter documentation.
  • Page 80 Troubleshooting Lexmark Z65 Lexmark Z65n A paper tray button is blinking Printer overview If the printer is out of paper: Load paper. For help, see Load the paper. Basic printing Press the paper tray button. Paper Tray 1 button Paper Tray 2 button...
  • Page 81 Troubleshooting Lexmark Z65 Lexmark Z65n Network light is not on (Lexmark Z65n only) Printer overview When your network printer is working properly, the network lights on the back of the printer are on. For more information, see Network connection speed light.
  • Page 82: Resolving Unsuccessful Or Slow Printing

    Troubleshooting Lexmark Z65 Lexmark Z65n Resolving unsuccessful or slow printing Printer overview For help, first see Solving general printing problems. Basic printing If there is still a problem, click the topic that best describes it: • Printer is plugged in, but does not •...
  • Page 83 The printer is on and the printer cable is securely attached at both ends. If your Basic printing Lexmark Z65n printer is connected to a network, make sure the network lights on the printer are on. For help, see Network connection speed light.
  • Page 84 From the Applications folder, double-click the Utilities icon, and then double-click Basic printing the Print Center. If necessary, click View Printer List. Printing ideas Highlight the Lexmark Z65 in the list. Maintenance From the Printers menu, choose Make Default. After you check these items, try Printing a test page.
  • Page 85 From the Applications folder, double-click the Utilities icon, and then double-click Maintenance the Print Center. If necessary, click View Printer List. Troubleshooting Highlight the Lexmark Z65 in the list. From the Queue menu, choose Start Queue, if available. Notices From the Printers menu, choose Show Queue. Index Select your job from the list.
  • Page 86 Troubleshooting Lexmark Z65 Lexmark Z65n Try printing your test page again. If it still does not print, see: Printer overview – Resolving unsuccessful or slow printing – Solving printer software installation problems Basic printing – Solving network printing problems Printer ejects a blank page after appearing to print...
  • Page 87 Troubleshooting Lexmark Z65 Lexmark Z65n • Check the printer to see if another document is being printed. Print jobs are printed in Printer overview the order the printer receives them. If other documents were sent to the printer before yours, your document is delayed until the other documents print.
  • Page 88: Clearing Paper Misfeeds Or Jams

    Troubleshooting Lexmark Z65 Lexmark Z65n Clearing paper misfeeds or jams Printer overview Click the topic that best describes your problem: Basic printing • Paper misfeeds or multiple sheets • Printer has a paper jam feed Printing ideas • Printer does not feed envelopes or •...
  • Page 89: Paper Misfeeds Or Multiple Sheets Feed

    Troubleshooting Lexmark Z65 Lexmark Z65n Paper misfeeds or multiple sheets feed Printer overview Make sure: • The edges of your paper are not curled. Basic printing • Your paper is recommended for inkjet printers. Printing ideas • A piece of paper from a previous print job is not jammed in the printer.
  • Page 90 Troubleshooting Lexmark Z65 Lexmark Z65n Printer does not feed envelopes or specialty paper Printer overview Make sure: • Your printer feeds paper without problems. If it does, load the envelopes or specialty Basic printing paper vertically against the right side of paper tray 1. Squeeze and slide the paper guide to the left edge of the envelopes or specialty paper.
  • Page 91 Troubleshooting Lexmark Z65 Lexmark Z65n Highlight the Lexmark Z65 in the list. Printer overview From the Queue, choose Start Queue, if available. From the Printers menu, choose Show Queue. Basic printing Select a job from the list. Printing ideas Click Resume or Retry.
  • Page 92 Troubleshooting Lexmark Z65 Lexmark Z65n Printer has a paper jam Printer overview If the paper is lodged too far into the printer and cannot be removed: Turn the printer off. Basic printing Turn the printer back on. Printing ideas If the printer does not automatically eject the page: Turn the printer off.
  • Page 93 Troubleshooting Lexmark Z65 Lexmark Z65n Paper is not feeding from the correct paper tray Printer overview There are two paper trays on your printer. For more information, see Understanding the printer parts. Basic printing • Paper tray 1 is best for printing on specialty paper because it has a paper type sensor that detects certain types of paper and the paper guide adjusts to various paper sizes.
  • Page 94 Troubleshooting Lexmark Z65 Lexmark Z65n Improving print quality Printer overview If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher print quality, align the print cartridges, or clean the nozzles. Basic printing Click one of the topics below for more information on how you can improve print quality: Printing ideas •...
  • Page 95 Troubleshooting Lexmark Z65 Lexmark Z65n Print is too dark or smudged Printer overview • Make sure the paper is straight and not wrinkled. • Let the ink dry completely before handling the paper. Basic printing • Make sure the paper type and paper size settings in the printer software match the paper loaded in the printer.
  • Page 96 Troubleshooting Lexmark Z65 Lexmark Z65n Print smears on the page Printer overview • The next page exiting the printer may be smearing the ink. Remove each page as it exits the printer and let it dry completely before stacking. Basic printing •...
  • Page 97 Troubleshooting Lexmark Z65 Lexmark Z65n Print quality is poor at the edges Printer overview Like other printers, your printer cannot print on the extreme edges of a page. Basic printing Margin: Minimum setting: Left and right • 6.35 mm (0.25 in.) for U.S. Letter, U.S. Legal, Banner Letter,...
  • Page 98 Use a different paper brand. Each paper brand accepts ink differently and prints with Index color variations. Select Natural Color as the document color: From the software application File menu, choose Print. From the Printer pop-up menu, select Lexmark Z65. Using this Guide... www.lexmark.com...
  • Page 99 Troubleshooting Lexmark Z65 Lexmark Z65n From the pop-up menu in the upper left, choose Color Options. Printer overview From the Document Color pop-up menu, choose Natural. Basic printing Colors on the printout are faded Try the suggestions listed in the section...
  • Page 100 Troubleshooting Lexmark Z65 Lexmark Z65n Solving specialty paper problems Printer overview Use this section to help solve problems with specialty paper. Basic printing Glossy or photo papers or transparencies stick together • Use a photo paper or transparency designed for an inkjet printer.
  • Page 101 If you are connected to a network with a Lexmark adapter, the indicator lights are on. Troubleshooting For more information, see the adapter documentation. • If you are using a Lexmark Z65n make sure the network lights on the back of the Notices printer are on. For more information, see Network connection speed light.
  • Page 102 Notices Lexmark Z65 Lexmark Z65n This section contains information regarding legal notices. Printer overview • Edition notice Basic printing • Trademarks Printing ideas • Warning Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
  • Page 103 Index Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow, Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 104 Government is subject to restrictions as set forth in subparagraph Index (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227- 7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550. Using this Guide...
  • Page 105 Lexmark Z65 Lexmark Z65n Trademarks Printer overview Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Basic printing Lexmark International, Inc. Other trademarks are the property of their respective owners.
  • Page 106 Notices Lexmark Z65 Lexmark Z65n Warning Printer overview Warning: A warning identifies something that might damage your printer hardware Basic printing or software. Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
  • Page 107 Index Lexmark Z65 Lexmark Z65n removing 51 premium paper 25 Printer overview replacing 51 printing color images in aligning print cartridges 55 wiping 58 black and white 34 automatic cartridge characters, misformed 89 transparencies 45 alignment 55 Basic printing cleaning, print cartridge...
  • Page 108 15 Notices manual cartridge alignment 55 paper feed light 15 labels 35 margins, minimum settings 88 paper guide 15 Lexmark Utility 11 messages, error Paper Jam message 73 Index lights Ink Low 73 paper jam, clearing 84...
  • Page 109 27 printer software photo cards 27 Printing ideas power button 15 installing 67 photos 21 power light 15 Lexmark Utility 11 test page 65 power supply overview 4 transparencies 44 Maintenance connector 15 Page Setup dialog 5 t-shirt transfers 41...
  • Page 110 42 network printing 70 Basic printing software, printer paper feeding 81 installing 67 paper jams 84 searching User’s Guide 2 Lexmark Utility 11 paper misfeeds 81 Printing ideas setting recommendations understanding 4 print quality 85 banner paper 48 uninstalling 66...
  • Page 111 Index Lexmark Z65 Lexmark Z65n Printer overview warning 98 Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...

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