Page 1 Z65, Z65n Printer overview Color Jetprinter™ Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Online User’s Guide for Mac OS 8.6 to 9.2 www.lexmark.com...
Page 2 Lexmark Z65 Lexmark Z65n Navigating Printer overview • Click the categories in the left pane to navigate the pages. • Click the Basic printing • Click the arrows at the bottom of the screen to move forward and backward through...
Page 3 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... • Understanding the printer software • Understanding the printer parts www.lexmark.com Printer overview...
Page 4: Understanding The Printer Software
To customize the settings for your document, use the Maintenance dialog. For more information on which settings to select for your document, see ideas. When you installed the printer software, the Page Setup and Print dialog boxes were Troubleshooting set to these default settings:...
Page 5: Page Setup Dialog Box
Lexmark Z65 Lexmark Z65n Page Setup dialog box Printer overview While the document you want to print is open, use the Page Setup dialog box to select settings such as paper size. To customize the settings in the Page Setup dialog box:...
Page 6: Printer Overview
Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Change the settings as needed. From the pop-up menu in the upper left, choose: Select: General Paper Size Scaling Orientation Watermark Watermarks For more information about these settings, click Help. When you are finished, click Done.
Page 7: Print Dialog Box
Lexmark Z65 Lexmark Z65n Print dialog box Printer overview While your document is open, you can use the Print dialog box to select settings that affect the appearance of your document. To customize the settings in the Print dialog box:...
Page 8 Copies Specify the number of copies to print (from 1 to 999). Paper Choose a paper source: Tray 1 (Front), Tray 2 (Rear), or Printer Source Setting which lets you choose a tray by pressing either paper tray button on the printer.
Page 9 Paper Type Specify the type of paper loaded into paper tray 1. Automatic Tray 1 Sensing is the default setting. At this setting, your printer (Front) automatically detects some paper types. For more information, Using the paper type Paper Type Specify the type of paper loaded into paper tray 2.
Page 10 Print on Print your document on both sides of the paper. Both Sides ColorSync Select a printer profile to match the color on the screen to the Color color in the document. Matching Built-In...
Page 11 • Put a print job on hold. If you want more information about the settings in the Print dialog box, click Help to view the printer software Help. When you are finished, click Done. To save your settings for future print jobs, click Save Settings.
Page 12: Control Panel
Lexmark Z65 Lexmark Z65n Control Panel Printer overview Use the Control Panel to monitor your printer and printer supplies. You can: Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... • Install cartridges • Align cartridges • Clean print nozzles •...
Page 13 Printer overview Lexmark Z65 Lexmark Z65n Using the Control Panel Printer overview From the Apple menu, choose Control Panels Lexmark Z65 Control Panel. Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com...
Page 14 For more information, see Cleaning the print cartridge nozzles. Print a test page to verify your printer is functioning properly. Order supplies, such as print cartridges, from the Lexmark Web site. For more information, see Ordering supplies. Obtain printer software version information.
Page 15 Network Printer Configuration To learn more about what you can do with your printer, click the ? to view the printer software Help. When you are finished, click Done. Click the Close box in the upper left corner to close the Control Panel.
Page 16: Understanding The Printer Parts
Lexmark Z65 Lexmark Z65n Understanding the printer parts Printer overview The table beginning on page 17 describes each part. Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Paper release lever Paper tray 1 (front) Paper tray 2 (rear)
Page 17 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Lexmark Z65n Printing ideas Network connection speed light Maintenance Troubleshooting Notices Index Using this Guide... USB cable connector Ethernet cable USB cable connector connector Network link light www.lexmark.com Printer overview Lexmark Z65...
Page 18 Paper tray 2 (rear) Using this Guide... When you want to: Connect the printer to a network with an RJ-45 (Category 5) Ethernet cable. • Install or change print cartridges. • Clear a paper jam. See how quickly your network is transmitting data.
Page 19 • Check the printer status. For more information, see Understanding error messages and flashing Make sure paper feeds correctly into the printer. Each paper tray has a paper guide. Release a sheet of paper before removing it. Each paper tray has a paper release lever.
Page 20 Using the paper type sensor Printer overview Your printer has a paper type sensor in paper tray 1. If you load transparencies or plain, coated, photo, or glossy paper into paper tray 1, the printer detects the paper type and Basic printing automatically adjusts the Paper Type setting in the Print dialog box accordingly.
Page 21 Lexmark Z65 Lexmark Z65n Basic printing is as easy as: Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Step 1: Load the paper Step 2: Customize the printer settings Step 3: Print your document Note: For help printing on specialty paper (such as photo paper, banner paper, transparencies, or iron-on transfers), see www.lexmark.com...
Page 22: Step 1: Load The Paper
Lexmark Z65 Lexmark Z65n Step 1: Load the paper Printer overview Your printer has two paper trays. The amount of paper you can load into each tray varies depending on the thickness and weight of your paper. Basic printing Printing ideas...
Page 23 From the pop-up menu in the upper left corner, choose Paper Type/Quality. Choose a paper source: Tray 1, Tray 2, or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray button on the printer for the paper tray you want to print from.
Page 24 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting For information about loading specialty paper, see Notices Index Using this Guide... Place the paper against the right edge of the paper tray with the print side facing you.
Page 25: Step 2: Customize The Printer Settings
Basic printing If you are using specialty paper, such as photo paper, card stock, envelopes, or banner paper, see Printing ideas For more information about the different printer settings, see software. Maintenance Troubleshooting Notices...
Page 26: Step 3: Print Your Document
Lexmark Z65 Lexmark Z65n Step 3: Print your document Printer overview After you load the paper and customize the printer settings (if necessary), you are ready to print: Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... From the software application File menu, choose Print.
Page 27 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... • Printing photos • Printing on premium (coated) paper • Printing on both sides of a sheet of paper • Printing cards • Printing envelopes •...
Page 28: Printing Photos
Make sure the glossy or coated side is facing you. Load the photo paper against the right edge of paper tray 1. Note: Do not push the paper too far into the printer. Squeeze and slide the paper guide to the left edge of the paper. www.lexmark.com...
Page 29 If Automatic is selected in the Paper Type pop-up, continue with the next step to print your photo. If Automatic is not selected, select Glossy/Photo as the paper type. Choose a paper source: Tray 1 or Printer Setting. www.lexmark.com Printing ideas Printing on custom size paper.
Page 30: Step 3: Print Your Photos
From the pop-up menu in the upper left corner, choose Color. Select Built-In Color Matching. From the Halftone pop-up menu, select Airbrush. Note: To prevent smearing, remove each photo as it exits the printer and let it dry before stacking. You can also use the www.lexmark.com...
Page 31 Make sure the print side is facing you. Load the paper vertically against the right side of paper tray 1. Note: Do not push the paper too far into the printer. Squeeze and slide the paper guide to the left edge of the paper. www.lexmark.com...
Page 32 From the software application File menu, choose Print, and then choose a paper source: Tray 1 or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray 1 button on the printer. From the pop-up menu in the upper left corner, choose Paper Type/Quality.
Page 33 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Step 3: Print your document Maintenance Click Print. Troubleshooting Notices Index Using this Guide... If you have chosen Automatic, continue with the next step. If it is not on, select Plain from the Tray 1 (Front) pop-up menu.For more information, see...
Page 34: Printing On Both Sides Of A Sheet Of Paper
Lexmark Z65 Lexmark Z65n Printing on both sides of a sheet of paper Printer overview Conserve paper by printing on both sides. You can load up to 100 sheets of paper at a time, depending on the thickness of the paper. For the best print quality, use thick paper.
Page 35 From the software application File menu, choose Print. Choose a paper source: Tray 1, Tray 2, or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray button on the printer for the paper tray you want to print from.
Page 36 Lexmark Z65 Lexmark Z65n Step 3: Print your document Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Click Print. The odd-numbered pages print, and then your printer software prompts you to reload the paper. Remove the stack of paper from the paper exit tray.
Page 37: Printing Cards
Make sure the print side is facing you. Load the cards vertically against the right side of paper tray 1. Note: Do not push the cards too far into the printer. Squeeze and slide the paper guide to the left edge of the cards. www.lexmark.com...
Page 38 From the software application File menu, choose Print. Choose a paper source: Tray 1 or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray 1 button on the printer. From the pop-up menu in the upper left, choose Paper Type/Quality.
Page 39 If you are printing other types of cards or have not chosen Automatic, select Plain for the paper type. Note: You can use the Wait for pages to dry exits the printer and let it dry before stacking. www.lexmark.com Printing ideas Using the paper type...
Page 40: Printing Envelopes
Make sure the stamp location is in the upper left corner. Load the envelopes vertically against the right side of paper tray 1. Note: Do not push the envelopes too far into the printer. Squeeze and slide the paper guide to the left edge of the envelopes.
Page 41 Choose a paper type, print quality, and paper tray: From the software application File menu, choose Print. Choose a paper source: Tray 1 or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray 1 button on the printer. www.lexmark.com...
Page 42 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Step 3: Print your envelopes Maintenance Click Print. Troubleshooting Notices Index Using this Guide... From the pop-up menu in the upper left corner, choose Paper Type/Quality. From the Print Quality area, choose Normal print quality.
Page 43: Printing Color Images In Black And White
Lexmark Z65 Lexmark Z65n Printing color images in black and white Printer overview You can print color images in black ink. Depending on the thickness of the paper or cards, you can load up to 10 photo cards, 25 sheets of photo paper, or 100 sheets of plain paper into Basic printing paper tray 1.
Page 44 Lexmark Z65 Lexmark Z65n Step 2: Customize the print settings Printer overview For help, see Basic printing Printing ideas Maintenance Troubleshooting Step 3: Print your document Notices Click Print. Index Using this Guide... Understanding the printer software. From the software application File menu, choose Print.
Page 45: Printing A Booklet
Lexmark Z65 Lexmark Z65n Printing a booklet Printer overview You can print and bundle your document to make a booklet. You can load up to 100 sheets of plain paper into paper tray 1 or 150 sheets of plain paper in paper tray 2, depending on the Basic printing thickness of the paper.
Page 46 From the software application File menu, choose Print. Choose a paper source: Tray 1, Tray 2, or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray button for the paper tray you want to print from.
Page 47 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... If you have chosen Automatic from Tray 1 (Front), continue with the next step. Otherwise, select Plain from the Tray 1 (Front) or Tray 2 (Rear) pop-up menu. For...
Page 48 Lexmark Z65 Lexmark Z65n Step 3: Print your booklet Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Click Print. After the first half of your booklet prints, your printer software prompts you to reload the paper.
Page 49 Lexmark Z65 Lexmark Z65n Step 4: Build your booklet Printer overview After your document prints, stack and bind your booklet. Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Remove the first bundle from the paper exit tray, fold it in half, and then set it aside.
Page 50: Printing Labels
Make sure the print side is facing you. Load the labels vertically against the right side of paper tray 1. Note: Do not push the label sheets too far into the printer. Squeeze and slide the paper guide to the left edge of the sheet of labels.
Page 51 From the software application File menu, choose Print. Choose a paper source: Tray 1 or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray 1 button on the printer. From the pop-up menu in the upper left, choose Paper Type/Quality.
Page 52 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Step 3: Print your labels Maintenance Click Print. Troubleshooting Notices Index Using this Guide... Note: Higher print quality settings result in better quality documents, but may take longer to print.
Page 53: Printing On Custom Size Paper
Make sure the print side is facing you. Load the paper vertically against the right side of paper tray 1. Note: Do not push the paper too far into the printer. Squeeze and slide the paper guide to the left edge of the paper.
Page 54 Lexmark Z65 Lexmark Z65n Step 2: Customize the print settings Printer overview For help, see Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Understanding the printer software. Create a custom paper size: From the software application File menu, choose Page Setup.
Page 55 Lexmark Z65 Lexmark Z65n Step 3: Print your document Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... From the software application File menu, choose Print. Click Print. www.lexmark.com Printing ideas...
Page 56: Printing Handouts
Make sure the print side is facing you. Load the paper vertically against the right side of the paper tray. Note: Do not push the paper too far into the printer. Squeeze and slide the paper guide to the left edge of the paper. www.lexmark.com...
Page 57 From the software application File menu, choose Print. Choose a paper source: Tray 1, Tray 2, or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray button on the printer for the paper tray you want to print from.
Page 58 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance If you are printing your handouts on one side of the paper, continue with the next step to print your handouts. Troubleshooting To print your handout on both sides of the paper:...
Page 59 Lexmark Z65 Lexmark Z65n Step 3: Print your handouts Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Click Print. If you formatted your handouts to print on one side of each page, you are finished.
Page 60: Printing Iron-On Transfers
Load the iron-on transfers vertically against the right side of paper tray 1. Note: Do not push the iron-on transfers too far into the printer. Squeeze and slide the paper guide to the left edge of the iron-on transfers. www.lexmark.com...
Page 61 From the Paper Type pop-up menu, choose Iron-On Transfer. Select Normal for the print quality. Choose a paper source: Tray 1 or Printer Setting. Note: If you choose Printer Setting you must press the paper tray 1 button on the printer. www.lexmark.com...
Page 62 Maintenance Troubleshooting Notices Index Using this Guide... Note: To prevent smudging, remove each iron-on transfer as it exits the printer and let it dry before stacking. You can also use the function. www.lexmark.com Printing ideas Wait for pages to dry...
Page 63: Printing Transparencies
Load the transparencies vertically against the right side of paper tray 1. Note: Do not push the transparencies too far into the printer. Squeeze and slide the paper guide to the left edge of the transparencies. www.lexmark.com...
Page 64 From the software application File menu, choose Print. Choose a paper source: Tray 1 or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray 1 button on the printer. From the pop-up menu in the upper left, choose Paper Type/Quality.
Page 65 If Automatic is not chosen, select Transparency for the paper type. Note: To prevent smudging, remove each transparency as it exits the printer and let it dry before stacking. You can also use the function. Transparencies may require up to 15 minutes to dry.
Page 66: Printing Your Document In Reverse Order
Lexmark Z65 Lexmark Z65n Printing your document in reverse order Printer overview Step 1: Load the paper Basic printing • • Printing ideas Maintenance Troubleshooting • Notices Step 2: Customize the print settings Index For help, see Using this Guide...
Page 67 From the software application File menu, choose Print. Choose a paper source: Tray 1 or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray button on the printer for the paper tray you want to print from.
Page 68 Lexmark Z65 Lexmark Z65n Step 3: Print your document Printer overview Click Print. Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Note: The paper exit tray holds up to 150 sheets of paper. If you want to print more than 150 sheets, remove the first 150 sheets from the paper exit tray before the others print.
Page 69: Printing A Banner
Tear off enough pages for the banner including one extra sheet, and then place them behind the printer. Load the unattached, leading edge of the first page into the printer with the right side against paper tray 1. Note: Forcing the paper too far into the printer may cause a paper jam.
Page 70 From the software application File menu, choose Print. Choose a paper source: Tray 1 or Printer Setting. Note: If you choose Printer Setting, you must press the paper tray 1 button on the printer. From the pop-up menu in the upper left corner, choose Paper Type/Quality.
Page 71 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... If you have chosen Automatic from Tray 1 (Front), continue with the next step.If Automatic is not chosen, select Plain for the paper type, and then continue with the next step.
Page 72 Guide... Click Print. When the banner is finished printing: Press the paper tray 1 button to feed any extra paper through the printer. Tear the banner paper on the perforated line (if there is any extra paper). www.lexmark.com Printing ideas...
Page 73 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... • Replacing the print cartridge • Aligning the print cartridges • Cleaning the print cartridge nozzles • Wiping the print cartridge nozzles and contacts •...
Page 74: Replacing The Print Cartridge
Lexmark Z65 Lexmark Z65n Replacing the print cartridge Printer overview Before you install a new or replacement print cartridge, remove the used one. Basic printing Removing the used cartridge Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Make sure the power light is on.
Page 75: Installing A Cartridge
Lexmark Z65 Lexmark Z65n Installing a cartridge Printer overview For best results, use Lexmark supplies. Refilling print cartridges can affect print quality and cause damage to the printer. Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... If you are installing a new cartridge, remove the sticker and transparent tape from the back and bottom of the cartridge.
Page 76 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Insert the color print cartridge into the right carrier. Insert the black cartridge into the left carrier. Insert the cartridge into the carrier.
Page 77: Specifying Cartridge Settings In The Printer Software
Lexmark Z65 Lexmark Z65n Specifying cartridge settings in the printer software Printer overview Before you specify the print cartridge settings in the printer software, install the cartridges. For help, see Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide...
Page 78: Aligning The Print Cartridges
Using this Guide... Load plain paper. For help, see Load the From the Apple menu, choose Control Panels. Choose the Lexmark Z65 Control Panel. From the Cartridges tab, click Align Cartridges. The Cartridge Alignment dialog box appears. www.lexmark.com Maintenance paper.
Page 79 Guide... Decide how you want to align the cartridges: – If you choose Automatic Alignment (recommended), the printer determines the best alignment and automatically aligns the cartridges. – If you choose Manual Alignment, you must select the best alignment values from the printed page.
Page 80: Cleaning The Print Cartridge Nozzles
Maintenance • Vertical, straight lines are not smooth. • Colors on print jobs are faded or they differ from the colors on the screen. paper. Lexmark Z65 Control Panel. Wiping the print cartridge nozzles and up to two more times.
Page 81: Wiping The Print Cartridge Nozzles And Contacts
Lexmark Z65 Lexmark Z65n Wiping the print cartridge nozzles and contacts Printer overview If the print quality does not improve after be dried ink on the nozzles or contacts. Basic printing Printing ideas Maintenance Troubleshooting Notices Index Nozzles Using this Guide...
Page 82 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... If the print quality has not improved, try two more times. If print quality is still unsatisfactory, replace your print cartridges. For help, see Replacing the print cartridge.
Page 83: Preserving The Print Cartridges
Printing ideas • Maintenance Lexmark’s printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can Troubleshooting affect print quality and cause damage to the printer. For best results, use Lexmark supplies.
Page 84: Ordering Supplies
Lexmark Z65 Lexmark Z65n Ordering supplies Printer overview To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com. Basic printing Item: Printing ideas Color cartridge Black cartridge Maintenance USB cable Troubleshooting Notices Index Using this Guide...
Page 85 Lexmark Z65 Lexmark Z65n Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... • Solving general printing problems • Solving printer software installation problems • Solving network printing problems • Understanding error messages and flashing lights •...
Page 86: Solving General Printing Problems
If you are using a USB cable, make sure it is attached to both the printer and to your computer or your Lexmark adapter. – If you are using an Ethernet cable with a Lexmark Z65n, make sure it is attached to both the printer and to your network. The printer software is installed correctly: www.lexmark.com...
Page 87 If there is not a Control Panel for your printer, install the printer software. The paper is loaded correctly. For help, see The correct paper tray is selected in your software application and on the printer. For help, see Paper is not feeding from the correct paper You installed the cartridges correctly.
Page 88: Printing A Test Page
Guide... From the Apple menu, choose Control Panels. Choose the Lexmark Z65 Control Panel. From the Cartridges tab, click Print Test Page to make sure the printer is functioning properly. – If a test page prints, the printer is working properly. Check the documentation for the software application you used to create your document.
Page 89: Solving Printer Software Installation Problems
Solving printer software installation problems Printer overview If the printer software does not install properly, a communications error message appears when you try to print. You may need to uninstall the printer software, and then reinstall it. Basic printing Uninstalling the printer software...
Page 90: Installing The Printer Software
You can install the printer software using the CD that came with your printer, or you can download it from the Lexmark Web site at www.lexmark.com. Basic printing To connect your printer to a network with a Lexmark adapter, refer to the documentation that came with your adapter. Printing ideas...
Page 91 Note: A printer icon is automatically created on your desktop. Make sure Stuffit Expander is loaded on your system. From the Lexmark Web site, www.lexmark.com, select the appropriate driver for your operating system. Click the binhex (.hqx) file to download and install.
Page 92 Troubleshooting Notices Index Using this Guide... Note: If either the Printer Selection or the New Network Printer Found dialog box appears, follow the instructions displayed. Click the ? on the screen or contact your network administrator for help. www.lexmark.com Troubleshooting...
Page 93: Solving Network Printing Problems
Solving network printing problems Printer overview For help, first see Basic printing If one or more of the following conditions applies to your network printer, you must enter an IP address to set up your network printer: Printing ideas •...
Page 94 Any remote printers that are found will be added to the printer list. These printers are saved in the list if a printer is added in the Control Panel. The IP address of your network printer is set.
Page 95 Make sure your printer is connected to a working network connection. If you own a Lexmark Z65n, make sure the network link light on the printer is on. If you are using a Lexmark adapter, make sure all of the indicator lights are on. For help locating these lights, refer to the adapter documentation.
Page 96: Understanding Error Messages And Flashing Lights
Understanding error messages and flashing lights Printer overview Use this section to understand printer software error messages on your computer screen and blinking lights on your printer. For information about lights on a Lexmark adapter, refer to the Basic printing adapter documentation.
Page 97 Press the paper tray button. Clearing paper jams. Check your computer screen for error messages. Turn the printer off. Wait a few seconds, and then turn the printer back on. For more help, see Clearing paper misfeeds jams. www.lexmark.com Troubleshooting paper.
Page 98 Lexmark Z65 Lexmark Z65n Network light is not on (Lexmark Z65n only) Printer overview When your network printer is working properly, the network lights on the back of the printer are on. For more information, see Basic printing • •...
Page 99: Resolving Unsuccessful Or Slow Printing
Lexmark Z65 Lexmark Z65n Resolving unsuccessful or slow printing Printer overview For help, first see Basic printing If there is still a problem, click the topic that best describes it: Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Solving general printing •...
Page 100: Printer Is Plugged In, But Does Not Print
Guide... The printer is on and the printer cable is securely attached at both ends. If your Lexmark Z65n printer is connected to a network, make sure the network lights on the printer are on. For help, see Network connection speed The paper is loaded correctly and not pushed too far into the printer.
Page 101: Test Page Does Not Print
If the paper is jammed, see Clearing paper misfeeds or Make sure the printer is not being held or paused. To check the printer status: From your desktop, double-click the Lexmark Z65 printer icon. Make sure the Hold button is not selected.
Page 102 Documents that are large or that contain background images may also take longer to print. Check the printer to see if another document is being printed. Print jobs are printed in the order the printer receives them. If other documents were sent to the printer before yours, your document is delayed until the other documents print.
Page 103: Recovering When Your Computer Stops Responding
Recovering when your computer stops responding Printer overview If your computer locks up while your document is printing, you may need to turn off the printer and the computer. When you turn them back on, the desktop printer spooler may attempt to Basic printing start printing the job that was in the queue before the computer locked up.
Page 104 Continue to hold the Shift key until you see the Mac OS screen and the words Extensions Off. Release the Shift key. Locate the Lexmark Z65 printer icon on your desktop. The inactive printer spooler has an X over it. Double-click the Lexmark Z65 printer icon.
Page 105: Clearing Paper Misfeeds Or Jams
Lexmark Z65 Lexmark Z65n Clearing paper misfeeds or jams Printer overview Click the topic that best describes your problem: Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... • Paper misfeeds or multiple sheets feed • Printer does not feed envelopes or specialty paper www.lexmark.com...
Page 106: Paper Misfeeds Or Multiple Sheets Feed
Basic printing. You do not force the paper too far into the printer. A4 size paper should extend slightly beyond the top of the paper tray. Align the top of letter size paper with the top of the paper tray.
Page 107 Using this Guide... Your printer feeds paper without problems. If it does, load the envelopes or specialty paper vertically against the right side of paper tray 1. Squeeze and slide the paper guide to the left edge of the envelopes or specialty paper. Press the paper tray 1 button once to select it.
Page 108: Printer Has A Paper Jam
Turn the printer on. Note: Do not force the paper too far into the printer. For example, A4 paper should extend slightly beyond the top of the paper support and letter size paper should align with the top of the paper support. A4 size paper should extend beyond the top of the paper tray.
Page 109 Basic printing • Printing ideas • Maintenance Troubleshooting If your printer is not feeding paper from the correct paper tray, choose the appropriate paper tray in the printer software. Notices Index Using this Guide... parts. Paper tray 1 is best for printing on specialty paper because it has a paper type sensor that detects certain types of paper and the paper guide adjusts to various paper sizes.
Page 110: Improving Print Quality
Lexmark Z65 Lexmark Z65n Improving print quality Printer overview If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher print quality, align the print cartridges, or clean the nozzles. Basic printing Click one of the topics below for more information on how you can improve print quality:...
Page 111: Print Is Too Dark Or Smudged
Let the ink dry completely before handling the paper. You might want to try the for pages to dry function. Make sure the paper type and paper size settings in the printer software match the paper loaded in the printer. For help, see Change the print quality setting to Quick Print.
Page 112 Guide... Try the Wait for pages to dry function. The next page exiting the printer may be smearing the ink. Remove each page as it exits the printer and let it dry completely before stacking. Cleaning the print cartridge nozzles.
Page 113 Lexmark Z65 Lexmark Z65n Print quality is poor at the edges Printer overview Like other printers, your printer cannot print on the extreme edges of a page. Basic printing Printing ideas Maintenance Troubleshooting Notices Printed characters are improperly formed or misaligned Index •...
Page 114 Lexmark Z65 Lexmark Z65n • Printer overview • Basic printing Colors on the printout differ from the colors on the screen • Printing ideas • Maintenance For ColorSync color matching, select a profile and rendering intent: Troubleshooting Notices Index Select Natural Color as the document color: Using this Guide...
Page 115 Lexmark Z65 Lexmark Z65n Printer overview Colors on the printout are faded Basic printing Try the suggestions listed in the section screen. If the colors still seem faded, try Printing ideas Characters are missing or unexpected Maintenance Cleaning the print cartridge...
Page 116: Transparencies Or Photos Contain White Lines
Wait for pages to dry function. Remove each page as it exits the printer and let it dry completely before stacking. Make sure you loaded the paper correctly into paper tray 1 (with print side facing you) and selected the appropriate settings in the printer software. For help, see...
Page 117 If you are connected to a network with a Lexmark adapter, the indicator lights are on. For more information, see the adapter documentation. If you are using a Lexmark Z65n make sure the network lights on the back of the printer are on. For more information, see www.lexmark.com...
Page 118 Lexmark Z65 Lexmark Z65n This section contains information regarding legal notices. Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... • Edition notice • Trademarks • Warning www.lexmark.com Notices...
Page 119: Edition Notice
Index Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow, Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 120 Government is subject to restrictions as set forth in subparagraph Index (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227- 7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550. Using this Guide...
Page 121 Lexmark Z65 Lexmark Z65n Trademarks Printer overview Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Basic printing Lexmark International, Inc. Other trademarks are the property of their respective owners.
Page 122 Lexmark Z65 Lexmark Z65n Warning Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... Warning: A warning identifies something that might damage your printer hardware or software. www.lexmark.com Notices...
Page 123 Lexmark Z65 Lexmark Z65n Printer overview aligning print cartridges 55 automatic cartridge alignment 55 Basic printing Printing ideas banding 87 banner paper 47 black cartridge part number 61 Maintenance blinking lights 74 buttons paper feed 15 Troubleshooting power 15 Notices...
Page 124 Lexmark Z65 Lexmark Z65n greeting cards 27 Printer overview handouts 38 Basic printing improving print quality 85 Printing ideas index cards 27 Ink Low message 73 installing Maintenance print cartridges 52 printer software 67 intermittent printing 87 Troubleshooting iron-on transfers 41...
Page 125 Lexmark Z65 Lexmark Z65n photo cartridge 61 Printer overview power supply 61 USB cable 61 photo cards 27 Basic printing photo cartridge part number 61 photo paper 21 postcards 27 Printing ideas power button 15 power light 15 power supply...
Page 126 Lexmark Z65 Lexmark Z65n Printer overview removing print cartridges 51 replacing the print cartridge 51 Basic printing searching User’s Guide 2 Printing ideas setting recommendations banner paper 48 cards 28 Maintenance coated paper 22 color images in black and Troubleshooting...
Page 127 Lexmark Z65 Lexmark Z65n Printer overview warning 98 Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide... www.lexmark.com Index...

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