Table of Contents
Advertisement
Lexmark 1400 Series
Getting Started
February 2007
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
Advertisement
Table of Contents
Troubleshooting
Related Manuals for Lexmark Z1420
Summary of Contents for Lexmark Z1420
-
Page 1: Getting Started
Getting Started February 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. - Page 2 Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious.
-
Page 3: Table Of Contents
Contents Finding information about the printer...5 Setting up the printer...9 Setting up the printer on a Windows operating system...9 Setting up the printer on a Macintosh operating system...10 Setting up the printer for wireless printing ... 14 Setting up the printer using a USB cable... 15 Installing the printer on additional network computers...16... - Page 4 Printing a network setup page ... 36 WiFi Indicator is not lit ... 36 Network printer does not show up in the printer selection list during installation ... 37 Check your security keys... 38 Wireless Setup Utility cannot communicate with the printer during installation (Windows users only) ...
-
Page 5: Finding Information About The Printer
Getting Started booklet or a Setup Solutions booklet, see the User's Guide instead. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. - Page 6 An icon of the User's Guide appears on your desktop, and the User's Guide appears on the screen. You can also find this document on the Lexmark Web site at www.lexmark.com. Where to find While in any Lexmark software program, click Help,...
- Page 7 Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.
- Page 8 Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased •...
-
Page 9: Setting Up The Printer
For printing on a Macintosh operating system, see “Setting up the printer on a Macintosh operating system” on page 10. Note: If you previously set up the printer with a computer and want to set it up on another computer on your wireless network, see “Installing the printer on additional network computers” on page 16. -
Page 10: Setting Up The Printer On A Macintosh Operating System
Follow the instructions on the computer screen to set up the printer. Your security software may notify you that Lexmark software is trying to communicate with your computer system. Always allow these programs to communicate. This is necessary for the printer to work properly. - Page 11 Check the top, bottom, sides, paper tray, and paper exit tray to be sure that all tape and packing material is completely removed from the printer. Raise the paper support, and extend the paper exit tray. Load paper, and adjust the paper guide.
- Page 12 Insert the power supply. Connect the power cord. Make sure the power is on. Open the access cover.
- Page 13 To set up the printer on a Macintosh computer: • For printing using a wireless connection, see “Setting up the printer for wireless printing ” on page 14. • For printing using a USB cable, see “Setting up the printer using a USB cable” on page 15.
-
Page 14: Setting Up The Printer For Wireless Printing
Macintosh operating system” on page 10. • If you previously set up the printer with a computer and want to set it up on another computer on your wireless network, see “Installing the printer on additional network computers” on page 16. -
Page 15: Setting Up The Printer Using A Usb Cable
The following instructions are for setting up the printer with a USB cable on a Macintosh operating system. Note: Make sure you have completed the initial setup of the printer. For more information, see “Setting up the printer” on page 9. -
Page 16: Installing The Printer On Additional Network Computers
The printer should appear as a highlighted printer in the installation. If multiple printers appear in the list, make sure you select the printer with the correct IP address/MAC address. If you need help finding the IP or MAC address, see “Finding your MAC address” on page 50. -
Page 17: Wireless Networking
The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks. - Page 18 Scenario 3: Ethernet-connected devices with Internet • A computer, a laptop, and a printer are connected by Ethernet cables to a hub, router, or switch. • The network is connected to the Internet through a DSL or a cable modem.
-
Page 19: Signal Strength
Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or even other devices such as microwave ovens. -
Page 20: Mac Address
MAC addresses can be allowed to operate on the network. This is called MAC filtering. If a customer has a MAC filter enabled in his router and wants to add a printer to the network, the printer MAC address must be included in the MAC filter list. -
Page 21: Types Of Wireless Networks
For additional information, refer to the “Wireless troubleshooting” section of the “Troubleshooting” chapter. Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. -
Page 22: Learning About The Printer
– Press and then release the button quickly to enter Power Saver mode. – Press and hold the button for two seconds to turn the printer off. • Cancel a print job. Press in the middle of a print job. - Page 23 Connect the printer to a power source using the power cord. Internal wireless adapter Connect to a wireless network. Plug the power cord all the way into the power supply on the printer. Plug the power cord into an electrical outlet that other electrical devices have been using.
-
Page 24: Learning About The Software
Learning about the software This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating system, see the Mac Help: From the Finder desktop, double-click the Lexmark 1400 Series folder. Double-click the printer Help icon. -
Page 25: Using The Solution Center
• • Using the Solution Center The Solution Center provides help, as well as information about the printer status and ink level. To open the Solution Center, use one of these methods: Method 1 From the desktop, double-click the Lexmark Imaging Studio icon. -
Page 26: Using Print Properties
Opening Print Properties Print Properties is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create. You can open Print... -
Page 27: Using The Save Settings Menu
• Select a Quality/Speed setting. • Select a Paper Type. • Customize how the printer prints several copies of a single print job: collated or normal. • Choose Automatic Image Sharpening. • Choose to have the last page printed first. -
Page 28: Using The Toolbar
Note: The number of photos or images valid for printing appears next to Photos. • Select Page Setup options. • Select Options to customize the toolbar appearance or select a different setting for printing photos. • Access links to the Lexmark Web site. • Access Help for additional information. • Uninstall the Toolbar. -
Page 29: Resetting Printer Software Settings To Defaults
Windows 2000, Windows XP, or Windows Vista users: Click Start Settings Printers or Printers and Faxes. Right-click the Lexmark 1400 Series icon. Click Printing Preferences. Click the Save Settings menu. From the Restore section, select Factory Settings (Defaults). Note: Factory default settings cannot be deleted. -
Page 30: Maintaining The Printer
Make sure the printer is on. Lift the access cover. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. Press down on the cartridge carrier lever to raise the cartridge carrier lid. Remove the used print cartridge. -
Page 31: Installing Print Cartridges
Installing print cartridges If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges. Press down on the cartridge carrier levers to raise the cartridge carrier lids. -
Page 32: Ordering Supplies
Item Color cartridge Black cartridge Photo cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: • For best results, use only Lexmark print cartridges. • For best results when printing photos or other high-quality images, use Lexmark photo papers. - Page 33 Lexmark PerfectFinish Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark Premium Photo Paper, Lexmark Photo Paper, or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Paper size •...
-
Page 34: Troubleshooting
Check your USB connection Follow these steps if you are not using the printer on a wireless network: Check the USB cable for any obvious damage. Firmly plug the square end of the USB cable into the back of the printer. -
Page 35: Page Does Not Print
Press to turn the printer on. Uninstall and reinstall software Uninstall the printer software, and then reinstall it. For more information, see “Uninstalling and reinstalling the software” on page 50. Page does not print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages”... -
Page 36: Wireless Troubleshooting
Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print. Reconnect power supply Press to turn the printer off. -
Page 37: Network Printer Does Not Show Up In The Printer Selection List During Installation
Programs or All Programs Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen, including typing in the SSID of the wireless access point (wireless router) and the security keys when prompted. -
Page 38: Check Your Security Keys
Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol Firmly plug the square end of the USB cable into the USB port on the back of the printer. Cancel the software installation. -
Page 39: Wi-Fi Indicator Light Is Orange
When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference or its distance from the wireless access point (wireless router), or until its settings are changed. - Page 40 Make sure security keys are correct. For more information, see “Check your security keys” on page 38. Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding your MAC address” on page 50.
- Page 41 If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply from”. Turn off and restart the printer. If the wireless access point (wireless router) does not respond, it will take several seconds and then you will see “Request timed out.”...
-
Page 42: Wireless Network Printer Does Not Print
Note: The application is referred to as Rendezvous in Macintosh OS X version 10.3, but is now called Bonjour by Apple Inc. Double-click your printer model. Note: If your printer is not shown, manually type the IP address of the printer in the browser address field. For example: http://10.168.0.101 Click Configuration. - Page 43 “Wireless troubleshooting” section of the “Troubleshooting” chapter. Check that printer driver is installed Make sure the printer driver is installed on the computer from which you are sending the print job. Click Start Programs or All Programs If printer programs are listed, then your print driver is installed.
-
Page 44: Wireless Printer Is No Longer Working
Reinstall software Uninstall and then reinstall the printer software. Note: If more than one printer appears in the ”Select your printer” list, pick the printer with the MAC address that matches the address on the back of your printer. Wireless printer is no longer working These are possible solutions. - Page 45 If you are not using a unique network name, consult the documentation for your wireless access point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. •...
- Page 46 Try the following: Click: • In Windows XP: Start • In Windows Vista: The Start icon Center The Start icon looks like Select the appropriate connection from the ones shown. Note: If the computer is connected to the access point (router) by an Ethernet cable, the connection may not include the word “wireless”...
- Page 47 10.168.0.101 Click Ping. If the printer responds, you will see several lines that display the number of bytes received from the printer. This ensures that your computer is communicating with your printer. If the printer does not respond, nothing is displayed.
- Page 48 Click Start Programs or All Programs Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen.
-
Page 49: Changing Wireless Settings After Installation
Programs or All Programs Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the prompts on the computer screen to reinstall the software, and make the changes you want. -
Page 50: Finding Your Mac Address
To complete the network configuration of your printer, you may need the media access control (MAC) address of the printer or print server. The MAC address is a series of letters and numbers. It appears on an adhesive label located on the back of your printer. -
Page 51: For Macintosh Users
Follow the instructions on the computer screen to reinstall the software. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region. -
Page 52: Advanced Wireless Setup
Apple Inc. Double-click your printer model. Note: If your printer is not shown, manually type the printer IP address in the browser address field. For example: http://10.168.0.101 Note: If you do not know the IP address of the printer, print the network setup page to find it. -
Page 53: Creating An Ad Hoc Wireless Network
Your connection to the Internet will be restored when you reconnect to your original network. Creating an ad hoc wireless network Lexmark recommends that you set up your wireless network using a wireless access point (wireless router). A network set up this way is called an infrastructure network and has: •... - Page 54 Click Start Programs or All Programs Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the prompts on the computer screen.
- Page 55 From the Applications folder, double-click the Internet Connect icon. From the toolbar, click the AirPort icon. From the Network pop-up menu, select print server XXXXXX, where XXXXXX is the last six digits of the printer's MAC address. Note: The MAC address appears on an adhesive label located on the back of your printer.
-
Page 56: Notices
© 2007 Lexmark International, Inc. All rights reserved. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc. All other trademarks are the property of their respective owners. - Page 57 A variable amount of ink will remain in the cartridge when replacement is required. After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling.
-
Page 58: Networking Glossary
A test to see if your computer can communicate with another device The name you assign to your printer so that you and others can identify it on the network A device that shares a single Internet connection with multiple computers or other devices. - Page 59 WPA (Wi-Fi Protected Access) WPA2 An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing. A lightweight, flexible cable that lets the printer communicate with the computer at much...