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Restrictions
Printer environment
• Drivers for TM printers (APD, OPS/JavaPOS) of Seiko Epson Corporation cannot be used for
this printer.
The TM-C3400 printer driver can be installed and used on a computer with the APD and
OPS/JavaPOS installed.
Installation environment for the printer driver
• The printer driver for Ethernet interface model cannot be installed with a USB interface model
printer connected. In this case, turn off the USB interface model printer before installing the
printer driver for Ethernet interface model.
• When the printer driver is installed using point and print, printing can be performed but
obtaining the printer status can not be executed.
• When setting the printer driver using point and print, setting may be made by accessing the
server via a network. Be sure to make the setting with the printer connected.
• When using shared printer and local printer on one client computer, install the printer driver
for the local printer before installing the printer driver for the shared printer.
• When using this printer in the same environment as a version of the APD earlier version than
APD 4.03, Install the APD first, and then install the printer driver for this printer.
Install package of the printer driver
• When the printer driver is installed using the install package of the USB interface model, the
status of other computers on the network cannot be acquired, even if the setting for sharing
this printer is made. And the status cannot be acquired with the EPSON Status Monitor 3 or
other applications; however, printing is possible. To avoid the limitations, install the printer
driver without using the install package, and make the settings.
• The settings of [Monitoring Preferences] in [Driver Utilities] tab is not reflected for the install
package. The default setting is the error display of the EPSON Status Monitor 3 (Notifies when
printing is impossible and maintenance is requested.) When changing the setting, make the
setting for each installation environment.
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Chapter 1 Product Overview
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