Restrictions - Epson TM-C3400BK Technical Reference Manual

Restrictions

Printer environment
• Drivers for TM printers EPSON Advanced Printer Driver (APD), EPSON OPOS ADK (OPOS),
EPSON OPOS ADK for .NET (OPOS .NET) and EPSON JavaPOS ADK (JavaPOS) of Seiko Epson
Corporation cannot be used for this product.
The TM-C3400 printer driver can be installed and used on a computer with the APD, OPOS, 
OPS .NET and JavaPOS installed.
Installation environment for the printer driver
• The printer driver for Ethernet model cannot be installed with a USB model printer connected. In
this case, turn off the USB model printer before installing the printer driver for Ethernet model.
• When the printer driver is installed using point and print, printing can be performed but obtain-
ing the printer status can not be executed.
• When setting the printer driver using point and print, setting may be made by accessing the server
via a network. Be sure to make the setting with the printer connected.
• When using shared printer and local printer on one client computer, install the printer driver for
the local printer before installing the printer driver for the shared printer.
• When using this product in the same environment as a version of the APD earlier version than
APD 4.03, Install the APD first, and then install the printer driver for this product.
Install package of the printer driver
• When the printer driver is installed using the install package of the USB model, the status of other
computers on the network cannot be acquired, even if the setting for sharing this printer is made.
And the status cannot be acquired with the EPSON Status Monitor 3 or other applications; how-
ever, printing is possible. To avoid the limitations, install the printer driver without using the
install package, and make the settings.
• The settings of [Monitoring Preferences] in [Driver Utilities] tab is not reflected for the install
package. The default setting is the error display of the EPSON Status Monitor 3 (Notifies when
printing is impossible and maintenance is requested.) When changing the setting, make the setting
for each installation environment.
• In a Windows 2000 environment, if the printer driver can not be installed when the install package
is executed, it is possible that the printer is registered as an "Unknown device". Delete the
"Unknown device" and then execute the install package.
("Printer Driver cannot be Installed (Windows 2000)" on page
• In a Windows 2000 environment, if the TM-C3400BK printer driver is already installed and the
version is different from the version of the printer driver of the install package, the settings of the
existing printer driver may change. (This does not affect other printer drivers that are not for the
TM-C3400BK.)
To keep the existing settings, you must save the settings before executing the install package, and
then restore the settings after the install package is executed.
(Windows 2000)" on page 212)
Chapter 1 Product Overview
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212)
("Printer Driver is Already Installed
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