Troubleshooting - Bissell Trilogy® Vacuum User Manual

T
roubleshooting
Vacuum cleaner won't turn on
possible causes
1. Power cord not plugged in
2. Blown fuse/tripped breaker in home
3. Damaged power cord
4. Thermal protector activated
Vacuum cleaner and tools won't pick up dirt
possible causes
1. Incorrect height adjustment
2. Hose not attached to suction opening
3. Twist 'n Snap hose not securely attached
4. Crack or hole in hose
5. Broken or worn drive belt
6. Rotating floor brush bristles worn
7. Rotating floor brush jammed
8. Clog in vacuum
9. Dirt container full
10. Dirt container not installed properly
11. Filters are dirty
12. TTurboBrush Tool is clogged or debris is wrapped
®
brush not rotating
possible causes
1. Brush switch turned to "Off"
2. Vacuum is in upright position
3. Brush is jammed
4. Brush needs to be reset
Vacuum cleaner is difficult to push
possible causes
1. Incorrect height setting
16
w w w . b i s s e l l . c o m
WaRning:
To reduce the risk of electric shock,
turn power OFF and disconnect
polarized plug from electrical outlet
before performing maintenance or

troubleshooting.

Remedies
1. Check electrical plug
2. Check/replace fuse or reset breaker
3. Unplug, check for damage, have cord replaced at an
authorized service center if necessary
4. Allow cleaner to cool for 30 minutes, see page 13
Remedies
1. Adjust powerfoot to correct height
2. Firmly push hose wand into hose wand base
3. Make sure Twist 'n Snap hose is snapped into locked position
4. Check hose and replace if needed
5. Replace drive belt, see page 12
6. Replace brush, see page 12
7. Remove brush and clean debris from brush ends
8. Clear clogs, see page 14
9. Empty dirt container, see page 10
10. Position correctly and lock in place, see page 10
11. Check pre-motor and post-motor filters, see page 11
12. See page 15 for Maintaining TurboBrush
brush roll
Remedies
1. Make sure brush switch is in "On" position and handle
is reclined.
2. Recline vacuum to operate brush
3. Remove obstruction or debris, see page 14,
unplug cleaner to reset brush, see page 13
4. Unplug cleaner to reset brush, see page.13
Remedies
1. Adjust powerfoot to correct height setting see, page 7
Tool around the
®
8 0 0 . 2 3 7 . 7 6 9 1