Lexmark 34S0109 - E 260dt B/W Laser Printer User Manual
User guide
Hide thumbs
Also See for 34S0109 - E 260dt B/W Laser Printer:
- Reference (106 pages) ,
- Maintenance manual (11 pages) ,
- Quick reference (10 pages)
Related Manuals for Lexmark 34S0109 - E 260dt B/W Laser Printer
Summary of Contents for Lexmark 34S0109 - E 260dt B/W Laser Printer
- Page 1 Lexmark E260, E260d, and E260dn Series User's Guide February 2011 www.lexmark.com Machine type(s): 4513 Model(s): 200, 220, 230...
-
Page 2: Table Of Contents
Adjusting Power Saver ............................27 Recycling..............................27 Recycling Lexmark products ..........................28 Recycling Lexmark packaging..........................28 Returning Lexmark cartridges for reuse or recycling..................28 Interpreting the printer control panel lights..........29 Understanding the printer control panel light sequences..............29 Understanding the primary light sequences.....................29 Understanding the secondary error light sequences..................36... - Page 3 Loading paper and specialty media............40 Setting the paper size and type.......................40 Configuring Universal paper settings......................40 Loading the standard 250-sheet tray......................40 Loading the optional 250- or 550-sheet tray...................45 Using the manual feeder.........................46 Using the standard exit bin and paper stop....................47 Linking and unlinking trays........................48 Linking trays..............................48 Unlinking trays ..............................48 Assigning a custom paper type name to a tray....................48...
- Page 4 Canceling a print job..........................64 Canceling a print job from the printer control panel..................64 Canceling a print job from the computer ......................64 Setting Jam Recovery..........................65 Understanding printer menus..............66 Installing the Local Printer Settings Utility....................66 Using the Local Printer Settings Utility....................66 Using the Finishing menu........................67 Paper menu.............................68 Default Source menu ............................68 Size/Type menu ..............................68...
- Page 5 Administrative support................93 Finding advanced networking and administrator information...............93 Restoring the factory default settings.....................93 Clearing jams....................94 Avoiding jams............................94 Accessing jam areas..........................94 Understanding jam lights and access locations..................95 Clearing jams behind the photoconductor kit and toner cartridge............99 Clearing jams from the standard exit bin....................101 Clearing jams from Tray 1........................101 Clearing jams from Tray 2........................103 Clearing jams in the manual feeder......................104...
- Page 6 Large jobs do not collate..........................112 Solving option problems........................113 Option does not operate correctly or quits after it is installed ..............113 Drawers................................113 Memory card ..............................114 Solving paper feed problems.........................114 Paper frequently jams.............................114 Paper jam lights remain on after jam is cleared .....................114 Page that jammed does not reprint after the jam is cleared................115 Solving print quality problems......................115 Isolating print quality problems........................115...
-
Page 7: Safety Information
Safety information CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection. Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. - Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. See the product User's Guide for additional safety information.
-
Page 9: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •... -
Page 10: Selecting A Location For The Printer
What are you looking for? Find it here The latest supplemental information, updates, and technical Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your region, and then select your product to view the appropriate support site. • Driver downloads Support telephone numbers and hours of operation for •... -
Page 11: Printer Configurations
Rear 300 mm (12 in.) Right side 200 mm (8 in.) Front 300 mm (12 in.) Left side 12.7 mm (0.5 in.) 300 mm (12 in.) Printer configurations Basic model The following illustration shows the printer front with its basic features or parts: Learning about the printer... - Page 12 Front door release button Paper stop Standard exit bin Printer control panel System board door Standard 250-sheet tray (Tray 1) Manual feeder door Front door The following illustration shows the printer back with its basic features or parts: Learning about the printer...
- Page 13 Rear door Ethernet port Note: The Ethernet port is a feature on network models only. USB port Parallel port Printer power cord socket Power switch Security slot Configured models The following illustration shows the printer configured with an optional 250- or 550-sheet drawer: Learning about the printer...
-
Page 14: Understanding The Printer Control Panel
Front door release button Paper stop Standard exit bin Printer control panel System board door Standard 250-sheet tray (Tray 1) Optional 250- or 550-sheet drawer (Tray 2) Manual feeder door Front door Understanding the printer control panel The printer control panel features six lights and two buttons. Learning about the printer... - Page 15 Item Error light Jam light Load paper light Toner light Ready light Continue button Stop button Learning about the printer...
-
Page 16: Additional Printer Setup
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. -
Page 17: Installing A Memory Card
Ethernet connector Note: The Ethernet port is a feature on network models only. USB port Parallel connector Memory card connector Optional card connector Optional card connector Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. - Page 18 An optional memory card can be purchased separately and attached to the system board. To install the memory card: Turn the printer off. Access the system board. Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. Align the memory card with its connector on the system board.
-
Page 19: Installing Hardware Options
It may require some force to fully seat the card. Ensure that each latch fits over the notch on each end of the card. Close the system board door. Turn the printer back on. Open the printers folder: Click , or click Start and then click Run. In the Start Search or Run box, type control printers. - Page 20 An optional drawer attaches under the printer. A drawer consists of two parts: a tray and a support unit. The printer supports one optional drawer; you can install a 250- or 550-sheet drawer. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
- Page 21 Align the outer edges of the printer with the outer edges of the drawer, and then slowly lower the printer into place. Turn the printer back on. Open the printers folder: Click , or click Start and then click Run. In the Start Search or Run box, type control printers.
-
Page 22: Printing The Printer Settings Configuration Sheet
Printing the printer settings configuration sheet The printer settings configuration sheet shows the current configuration settings. It also provides instructions on how to navigate through the configuration menus to select and save new settings. To print the printer settings configuration sheet: Turn the printer off. -
Page 23: Setting Up The Printer Software
Ethernet port Note: The Ethernet port is a feature on network models only. USB port Parallel port Printer power cord socket Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. -
Page 24: Updating Available Options In The Printer Driver
Double-click the Install Printer and Software icon. Follow the instructions on the computer screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system. - Page 25 In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go > Applications. Double-click Utilities, and then double-click Print Center or Printer Setup Utility. Select the printer, and then from the Printers menu, choose Show Info. From the pop-up menu, choose Installable Options. Add any installed hardware options, and then click Apply Changes.
-
Page 26: Minimizing Your Printer's Environmental Impact
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper. -
Page 27: Saving Energy
Check your first draft for accuracy Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or the Lexmark Toolbar, to see how the document will look before you print it. •... -
Page 28: Recycling Lexmark Products
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box. -
Page 29: Interpreting The Printer Control Panel Lights
The printer control panel features six lights and two buttons. The lights can be on, off, blinking, or blinking slowly. Light sequence What to do Turn the printer off, and then on. If the lights are still blinking, then visit the Lexmark support Web site at http://support.lexmark.com. Service Error - Blinking - Blinking... - Page 30 Light sequence What to do Replace the photoconductor kit. Replace PC Kit - Blinking - Blinking - On Send a print job. Ready - On (green) Send a print job. Power Saver - On (yellow) Interpreting the printer control panel lights...
- Page 31 Light sequence What to do Use Hex Trace to troubleshoot printing problems. Turn the printer off, and then on to return to the Ready state. Hex Trace Ready - Slowly Blinking Wait or press Busy - Blinking Wait until the printer returns to the Ready state.
- Page 32 Light sequence What to do Wait for the light sequence to clear. Waiting - On - On Wait for the light sequence to clear. Canceling job - On - On - On - On - On - On Press twice to get the secondary message.
- Page 33 Light sequence What to do Press and release either return to the Ready state. Not ready - On Replace the toner cartridge with one suitable for your region. Note: This LED pattern also indicates other problems with the cartridge. Press twice quickly to see the secondary message.
- Page 34 Light sequence What to do Load paper in Tray 1 or Tray 2, and then press No paper in Tray 1 or Tray 2 - On - On Load paper in the manual feeder. No paper in the manual feeder - On Remove printed pages from the standard exit bin, and then press...
- Page 35 Light sequence What to do • Press and release to clear the light sequence and continue processing the print job. • With the printer turned off, remove the toner cartridge and shake it to extend its life. • Replace the toner cartridge, and then turn the printer on.
-
Page 36: Understanding The Secondary Error Light Sequences
Light sequence What to do Press twice quickly to see the secondary paper jam code. Paper jam - On - On Understanding the secondary error light sequences When the lights are on simultaneously, press twice quickly to see the secondary error code. Printer control panel Lights and buttons Error... - Page 37 Light sequences What you can do Press either to clear the light sequence. Complex page, some data may not have printed - On - On - On Press to print the remaining pages of the job. Insufficient memory to collate job - On - On - On...
- Page 38 Light sequences What you can do Press to clear the code. The printer discards any print jobs previously sent. Host interface disabled - On - Blinking - Blinking - On • Ensure that the paper you loaded is large enough. •...
- Page 39 Light sequences What you can do Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 86. Replace missing or defective cartridge - On - Blinking - On Remove the toner cartridge and replace it with a supported toner cartridge.
-
Page 40: Loading Paper And Specialty Media
Loading paper and specialty media This section explains how to load the 250- and 550-sheet trays, and the manual feeder. It also includes information about setting the Paper Size and Paper Type. Setting the paper size and type Ensure that the settings for the trays reflect the size and type of paper loaded in the trays. The factory default paper type setting is plain paper, so the paper type setting must be set manually for all trays that do not contain plain paper. - Page 41 Proper paper loading prevents jams and facilitates trouble-free printing. Pull the tray completely out. Do not remove trays while a job prints or when the Busy light sequence appears on the printer control panel. Doing so may cause a jam. Busy - Blinking Squeeze the width guide tabs, and then slide them to the sides of the tray.
- Page 42 If you are loading a longer size of paper like A4 or legal, squeeze the length guide tabs and slide the length guide backwards to the position for the length of paper you are loading. The tray extends backwards. If you are loading A6-size paper: Squeeze the length guide tabs together as shown, and slide the length guide toward the center of the tray to the A6 size position.
- Page 43 Load the paper stack toward the back of the tray as shown with the recommended print side facedown. Note: Notice the maximum fill line. Do not try to overload the tray. Do not load A6-size paper to the maximum fill line;...
- Page 44 Squeeze the width guide tabs on the right guide, and slide the width guides to lightly touch the side of the stack. Insert the tray. If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting. For more information, see “Setting the paper size and type”...
-
Page 45: Loading The Optional 250- Or 550-Sheet Tray
Loading the optional 250- or 550-sheet tray Only one optional drawer, which includes either a 250- or 550-sheet tray, may be attached to the printer at a time. Regardless of the number of sheets in the optional tray, it is referred to as Tray 2. Pull the tray completely out. -
Page 46: Using The Manual Feeder
Using the manual feeder The manual feeder is located inside the manual feeder door of the printer and can feed only one sheet of paper at a time. You can use the manual feeder to quickly print on paper types or sizes that are not currently loaded in the tray. Open the manual feeder door. -
Page 47: Using The Standard Exit Bin And Paper Stop
Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. Adjust the paper guides to the paper width. Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper causes jams. Using the standard exit bin and paper stop The standard exit bin holds up to 150 sheets of 20 lb paper. -
Page 48: Linking And Unlinking Trays
Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Size and Type settings are the same for any trays, the trays are automatically linked. The Size and Type settings for all trays must be set from the Paper menu. - Page 49 Verify that the correct Paper Type is associated with the custom name. Note: Plain Paper is the factory default Paper Type associated with all Custom Type <x> names and user-defined custom names. Click Submit. Loading paper and specialty media...
-
Page 50: Paper And Specialty Media Guide
Paper and specialty media guide Paper guidelines Paper capacities The capacities of the trays and the manual feeder are based on 75 g/m (20 lb) paper. Load up to Notes Tray 1 Vinyl, pharmacy, or dual-sided labels are not supported. Use paper labels only. -
Page 51: Unacceptable Paper
Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. -
Page 52: Selecting Paper
Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of the paper. This information is usually indicated on the paper package. -
Page 53: Supported Paper Sizes, Types, And Weights
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide. Paper sizes supported by the printer Paper size Dimensions... -
Page 54: Paper Types And Weights Supported By The Printer
Paper size Dimensions Standard Optional 250- or Manual feeder Duplex path 250-sheet tray 550-sheet tray DL Envelope 110 x 220 mm (4.3 x 8.7 in.) 7 3/4 Envelope 98 x 191 mm (Monarch) (3.9 x 7.5 in.) 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) 10 Envelope 105 x 241 mm... - Page 55 Paper type 250-sheet standard 250- or 550-sheet Manual feeder Duplex path tray optional tray Transparencies Envelopes (smooth) Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported. Use envelopes that lie flat when individually placed on a table facedown.
-
Page 56: Printing
Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 94 and “Storing paper” on page 52. Printing a document Printing a document Load paper into a tray or feeder. -
Page 57: Printing On Both Sides Of The Paper
Printing on both sides of the paper Some models of the printer have automatic duplex / 2-sided printing and other models have manual duplex / 2-sided printing. Printing on both sides of the paper If you want to print two-sided pages for every print job, or for most print jobs, then select Duplex in the Finishing menu. To access the Finishing menu, do one of the following: •... - Page 58 Select the appropriate Input options for your print job. Click OK. Click OK on the Print window. The printer prints every other page of the document first. Once the first side of your job prints, the light comes on, and the l button light blinks.
-
Page 59: Printing Specialty Documents
Printing specialty documents Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process Print side and paper orientation Printed letterhead design is placed facedown. The top edge of the sheet with the logo •... -
Page 60: Tips On Using Transparencies
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number 12A5010 for A4-size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. -
Page 61: Tips On Using Labels
Note: Use only paper label sheets. Vinyl, pharmacy, and dual-sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: •... -
Page 62: Printing A Booklet (Windows)
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F) without releasing hazardous emissions. -
Page 63: Printing The Print Quality Test Pages
On the menu settings page: • Under the Paper Menu, check what papers are listed under Custom Types. • Under Device Information, verify the amount of memory installed is correct . • Under Cartridge Information, check the amount of toner. •... -
Page 64: Canceling A Print Job
Canceling a print job Canceling a print job from the printer control panel Press to cancel the current print job. Wait for the light to appear before resending the print job. Canceling a print job from the computer For Windows users Open the printers folder: Click , or click Start and then click Run. -
Page 65: Setting Jam Recovery
From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon. Setting Jam Recovery To ensure that a page will reprint after a paper jam, set Jam Recovery to Auto or On. If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. -
Page 66: Understanding Printer Menus
Understanding printer menus You may print a menus list by printing the menu settings and network setup pages. Access the menus from a networked printer by using the Embedded Web Server. From a printer connected by USB or parallel cable, access the menus by using the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. -
Page 67: Using The Finishing Menu
Paper Finishing Quality Setup • • • • Paper Source Duplex Binding Print Resolution Printer Language • • • • Paper Size Copies Small Font Enhancer Jam Recovery • • • • Paper Type Blank Pages Toner Darkness Display Language •... -
Page 68: Paper Menu
Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: Manual Paper • Tray 1 (standard tray) is the factory default setting. Manual Env • Only an installed paper source will appear as a menu setting. •... - Page 69 Menu item Description Set Size menu for Manual Paper Lets you specify the size of the paper being loaded in the manual feeder Note: Letter is the US factory default setting. A4 is the international factory default setting. Executive Folio JIS B5 Legal Letter...
-
Page 70: Paper Texture Menu
Menu item Description Set Type menu for Tray 2 Lets you specify the type of paper loaded in Tray 2 Plain Paper Notes: Card Stock • Custom Type <x> is the factory default setting. Recycled • If available, a user-defined name will appear instead of Custom Type <x>. Labels •... - Page 71 Menu item Description Transparency Texture Specifies the relative texture of the transparencies loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Recycled Texture Specifies the relative texture of the recycled paper loaded in a specific tray Smooth Note: Normal is the factory default setting.
-
Page 72: Paper Weight Menu
Menu item Description Rough/Cotton Texture Specifies the relative texture of the paper loaded in a specific tray Rough Note: Rough is the factory default setting. Custom <x> Texture Specifies the relative texture of the custom paper loaded in a specific tray Smooth Notes: Normal... -
Page 73: Paper Loading Menu
Paper Loading menu Menu item Description Select Type Specifies the paper type Recycled Loading Note: After you select the type of paper, the Set Loading menu Bond Loading appears. Letterhead loading Preprinted Loading Colored Loading Light Loading Heavy Loading Custom Loading Set Loading Specifies whether duplex (2-sided) printing is turned on •... -
Page 74: Universal Setup Menu
Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. -
Page 75: Settings Menu
Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski... - Page 76 Menu item Description Timeouts Sets the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state Power Saver Disabled Note: Disabled does not appear unless Energy Conserve is Off. 1–240 Timeouts Sets the amount of time in seconds the printer waits to receive an...
-
Page 77: Setup Menu
Menu item Description Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore Now returns all printer settings to the factory default settings except those in the Network/Ports menu. -
Page 78: Finishing Menu
Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. - Page 79 Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2) • Off is the factory default setting. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copies menu setting.
-
Page 80: Quality Menu
Menu item Description N-up Border Prints a border around each page image when using N-up (pages-sides) None Note: None is the factory default setting. Solid Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note: 600 dpi is the factory default setting. The printer driver default is 2400 Image Q. 600 dpi 1200 dpi 1200 Image Q... -
Page 81: Postscript Menu
Menu item Description Contrast Adjusts the degree of difference between levels of gray in printed output 0–5 Notes: • 0 is the factory default setting. • Higher settings show more difference between levels of gray. PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting. - Page 82 Menu item Description Symbol Set Specifies the font ID and font name that compose each symbol set <x> Notes: • 10U PC-8 is the US factory default setting. • 12U PC-850 is the international factory default setting. PCL Emulation Settings Changes the point size for scalable typographic fonts Point Size Notes:...
- Page 83 Menu item Description PCL Emulation Settings Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command Auto LF after CR Note: Off is the factory default setting. Tray Renumber Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Assign MP Feeder Notes:...
-
Page 84: Maintaining The Printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. -
Page 85: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.comor contact the place where you purchased the printer. -
Page 86: Ordering A Photoconductor Kit
Ordering a photoconductor kit Depending on your printer model, the printer issues a message or a light sequence to let you know the photoconductor kit is near its end of life. At this time, order a photoconductor kit. You can also see the status of the photoconductor kit by printing a network setup page. - Page 87 To replace the toner cartridge: Open the front door by pressing the button on the left side of the printer and lowering the door. Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle. Unpack the new toner cartridge.
-
Page 88: Replacing The Photoconductor Kit
Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in until it clicks into place. Close the front door. Replacing the photoconductor kit The printer displays the Photoconductor life warning or Replace photoconductor light sequence when the photoconductor kit reaches the page maximum. - Page 89 Replace photoconductor - Blinking - Blinking - On When any of the light sequences occur, order a new photoconductor kit. While the printer may continue to function properly after the photoconductor kit has reached its official end-of-life, print quality significantly decreases. Note: The photoconductor kit is a single item.
- Page 90 Place the unit on a flat, clean surface. Press the button on the base of the photoconductor kit, and then pull the toner cartridge up and out using the handle. Unpack the new photoconductor kit. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
-
Page 91: Moving The Printer
Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit fully in. After replacing the photoconductor kit, reset the photoconductor counter: Open the front door and then press and hold until all the lights cycle. -
Page 92: Shipping The Printer
Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer... -
Page 93: Administrative Support
Finding advanced networking and administrator information For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Restoring the factory default settings If your printer is connected to a computer by a USB or parallel cable, use the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. -
Page 94: Clearing Jams
Clearing jams Avoiding jams The following hints can help you avoid jams: Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. •... -
Page 95: Understanding Jam Lights And Access Locations
Access point Description Push button to open the front door. Inside this door is the unit housing the toner cartridge and photoconductor kit. Standard exit bin Front door Manual feeder door Standard 250-sheet tray (Tray 1) Optional tray (Tray 2) Rear door Understanding jam lights and access locations The jam lights and messages are shown, along with brief instructions on how to access each jam. - Page 96 Try one of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. 201.yy Paper jam - On - On - On Open the front door, and then remove the photoconductor kit and toner cartridge unit. 202.yy Paper jam - On - On...
- Page 97 231.yy Paper jam - On - Blinking - On Open the front door, and then open the rear door. 233.yy Paper jam - On - Blinking - Blinking - On Try one of the following: • Remove Tray 1, and then depress the lever. •...
- Page 98 235.yy Paper jam - On - Blinking - Blinking - On Remove the jam from the standard exit bin. 24x.yy Paper jam - On - On - On - On Try one of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit.
-
Page 99: Clearing Jams Behind The Photoconductor Kit And Toner Cartridge
251.yy Paper jam - On - On - On - On Remove the jam from the manual feeder. Clearing jams behind the photoconductor kit and toner cartridge Push the release button, and then lower the front door. Clearing jams... - Page 100 Lift and pull the unit containing the photoconductor kit and the toner cartridge out of the printer. Set the unit aside on a flat, clean surface. Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit. Use the cartridge handle whenever you are holding the cartridge.
-
Page 101: Clearing Jams From The Standard Exit Bin
Close the front door. Press to continue printing. Clearing jams from the standard exit bin A duplex print job was sent to the printer using a paper size not supported for duplex printing. A sheet is jammed in the standard exit bin. To remove the jam, gently pull the sheet straight out of the standard exit bin. - Page 102 Remove the jammed paper. If necessary, depress the lever to free the paper and remove the jam. Insert the tray. Press to continue printing. Clearing jams...
-
Page 103: Clearing Jams From Tray 2
Clearing jams from Tray 2 To see whether paper is jammed in or behind Tray 2: Remove Tray 2. Remove the jammed paper. Clearing jams... -
Page 104: Clearing Jams In The Manual Feeder
Insert the tray. Press to continue printing. Clearing jams in the manual feeder Paper jammed in the manual feeder can usually be grasped and pulled straight out. If the jam cannot be removed this way, check for jammed paper behind the photoconductor kit and toner cartridge unit. For more information, see “Clearing jams behind the photoconductor kit and toner cartridge”... -
Page 105: Clearing Jams Behind The Rear Door
Clearing jams behind the rear door If the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer: Push the release button, and then lower the front door. Pull open the rear door. The paper may be jammed with one end caught in the standard exit bin. - Page 106 Remove the jammed paper. Close both the front and rear doors. Press to continue printing. Clearing jams...
-
Page 107: Troubleshooting
Troubleshooting Understanding printer messages Close door Close the front door of the printer. Load <input src> with <custom type name> Try one or more of the following: • Load the specified paper to clear the message and continue printing. • Cancel the current job. -
Page 108: Load Manual Feeder With
Load manual feeder with <custom type name> Try one or more of the following: • Load the manual feeder with the correct paper type and size. • Press to continue printing. The printer manually overrides the request, and then paper prints from an automatically selected tray. •... -
Page 109: 58 Too Many Trays Attached
58 Too many trays attached Turn the printer off. Unplug the power cord from the wall outlet. Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. Remove the additional tray(s). Connect the power cord to a properly grounded outlet. Turn the printer back on. -
Page 110: Solving Printing Problems
To verify that the printer software is the most current, check the Lexmark Web site at www.lexmark.com. AKE SURE THE PRINTER IS CONNECTED TO THE NETWORK Print a network setup page and check that the status shows Connected. -
Page 111: Multiple-Language Pdfs Do Not Print
Multiple-language PDFs do not print The documents contain unavailable fonts. Open the document you want to print in Adobe Acrobat. Click the printer icon. The Print dialog appears. Select Print as image. Click OK. Job takes longer than expected to print The job is too complex. -
Page 112: Incorrect Characters Print
Incorrect characters print Hex Trace mode - Slowly blinking Make sure the printer is not in Hex Trace mode. If the “Hex Trace mode” light sequence appears, you must exit Hex Trace mode before you can print your job. To exit Hex Trace mode, turn the printer off and back on. Tray linking does not work Make sure to do all of the following: •... -
Page 113: Solving Option Problems
AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER Turn the printer off. -
Page 114: Memory Card
Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper or specialty media. For more information, see “Paper and specialty media guide” on page 50. -
Page 115: Page That Jammed Does Not Reprint After The Jam Is Cleared
Page that jammed does not reprint after the jam is cleared Jam Recovery is set to Off. Do one of the following to set Jam Recovery to Auto or On: • If the printer is on a network, access the Embedded Web Server: Type the printer IP address into the address field of your Web browser. -
Page 116: Blank Pages
After a few minutes, the print quality test pages print. The pages include: • An information page containing information about the device, the cartridge, margin settings, and minimum stroke width, and a graphic for evaluating the print quality • Two pages for assessing how well the printer is capable of printing various types of graphics Examine the pages to determine the quality of printing. -
Page 117: Gray Background
HECK THE APER IZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. Gray background From the Quality menu, select a reduced Toner Darkness setting before sending the job to print. To access the Quality menu, do one of the following: •... -
Page 118: Incorrect Margins
Incorrect margins HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE APER IZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. HECK THE AGE SIZE SETTING Before sending the job to print, specify the correct page size in Print Properties or the software program. -
Page 119: Print Is Too Light
HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • From Print Properties, change these settings. Note: This solution applies to Windows users only. •... -
Page 120: Skewed Print
HECK THE PAPER Avoid textured paper with rough finishes. HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. HE TONER MAY BE LOW When Toner is low appears on the virtual display, or when the print becomes faded, order a new toner cartridge. HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. -
Page 121: Toner Specks
HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. HECK THE APER EXTURE SETTING Make sure the Paper Texture setting matches the paper loaded in the tray. Toner specks These are possible solutions. Try one or more of the following: HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. -
Page 122: Streaked Vertical Lines
These are possible solutions. Try one or more of the following: HE TONER IS SMEARED Select another tray or feeder to feed the paper for the job: • From the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. -
Page 123: Solid Black Or White Streaks Appear On Transparencies Or Paper
HE PAPER PATH MAY NOT BE CLEAR Check the paper path around the toner cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. -
Page 124: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com. -
Page 125: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. -
Page 126: United States Government Rights
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. -
Page 127: Modular Component Notice
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Static sensitivity notice This symbol identifies static-sensitive parts. -
Page 128: Energy Star
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6C°... -
Page 129: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the Sleep Mode. -
Page 130: Industry Canada Compliance Statement
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. -
Page 131: Notice To Users In The European Union
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. - Page 132 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
-
Page 133: Statement Of Limited Warranty
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). - Page 134 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
- Page 135 ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
- Page 136 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
- Page 137 DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
- Page 138 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
-
Page 139: Index
Index collate setting Numerics Finishing menu 67 202 paper jams, clearing General settings menu 75 configurations behind the rear door 105 guidelines printer 11 235 paper jams, clearing letterhead 59 conserving supplies 26 from standard exit bin 101 contacting Customer Support 124 250-sheet drawer control panel, printer 36 installing 19... - Page 140 linking trays 48 behind photoconductor kit and Load <input src> with <custom toner cartridge unit 99 network setup page string> 107 behind the rear door 105 printing 62 Load <input src> with <custom type from manual feeder 104 Networking Guide 93 name>...
- Page 141 48 using 26 31 Defective cartridge 108 unlinking 48 recycling 32.yy Replace unsupported troubleshooting Lexmark packaging 28 cartridge 108 checking an unresponsive Lexmark products 28 58 Too many flash options printer 109 toner cartridges 28 installed 108...
- Page 142 clipped images 116 ghost images 117 gray background 117 poor transparency quality 121 print is too dark 118 print is too light 119 skewed print 120 solid black streaks 123 solid white streaks 123 streaked horizontal lines 121 streaked vertical lines 122 toner fog or background shading 120 toner rubs off 120...