Eizo FlexScan EV2303W User Manual page 33

Problems
18. (When using EcoView Sense)
The images remains to be displayed when you
move away from the monitor. The images does not
reappear when you come near it.
Possible cause and remedy
• Check the setting environment of the monitor.
EcoView Sense may not work correctly in the following
environments.
• There is something that reflects the light such as mirror
or glass in front of the sensor.
• The monitor is located in a place that receive direct
sunlight.
• There is some infrared device near the monitor.
• There is some obstacle in front of the sensor.
• Check whether any dirt on the sensor. Clean the sensor
with a soft cloth.
• Check whether you are in front of the monitor. The
infrared ray is emitted vertically from the sensor to detect
a person.
• Check whether the off timer function is on. If it is on, the
monitor turns off automatically after a specified time has
passed. Therefore, the images does not reappear on the
screen even though you come near to it. Press
turn on the monitor (see
Chapter 4 Troubleshooting
page 21).
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