Problems
. Afterimages appear.
6. Green/red/blue/white dots or defective dots remain
on the screen.
7. Interference patterns or pressure marks remain on
the screen.
8. Noise appears on the screen.
9. Display position is incorrect.
10. Vertical bars appear on the screen or a part of the
image is flickering.
11. Whole screen is flickering or blurring.
1. Upper part of the screen is distorted as shown
below.
1. The <Smoothing> icon on the Adjustment menu
<Screen> cannot be selected.
1. The adjustment menu does not appear.
1. The FineContrast mode is not displayed.
16. The auto adjust function does not work correctly.
17. No audio output.
Chapter 4 Troubleshooting
Possible cause and remedy
• Use a screen saver or off timer function for a long-time
image display.
• Afterimages are particular to LCD monitors. Avoid
displaying the same image for a long time.
• This is due to LCD panel characteristics and is not a
failure.
• Leave the monitor with a white or black screen. The
symptom may disappear.
• When entering the singnals of analog input, change
the setting to "On" in <Signal Filter> from the <Screen>
menu.
• When entering the signals of HDCP system, the normal
images may not be displayed immediately.
• Adjust image position so that it is displayed properly
within the display area using [Position]. (see
• If the problem persists, use the graphics board's utility if
available to change the display position.
• Adjust using [Clock]. (see
• Adjust using [Phase]. (see
• This is caused when both composite sync (X-OR)
signal and separate vertical sync signal are input
simultaneously. Select either composite signal or
separate signal.
• You cannot choose the smoothing icon when the screen
is displayed in the following resolutions or settings.
• 1600 × 900 (EV2023W)
• 1920 × 1080 (EV2303W)
• Select [Normal] during <Screen Size>.
• Check whether the operation lock function works.
(see
page
26)
• Check whether the Main menu of Adjustment menu is
displayed. (see
page
9)
• This function does not work when digital signal is input.
• This function does not work correctly with some graphics
boards.
• Check whether the mini jack cable is correctly
connected.
• Check whether volume is set to 0.
• Check the setting of the PC and the audio playback
software.
page
16)
page
15)
page
15)