Troubleshooting; Unable To Print Tests; Unable To Scan Tests For Grading - Kyocera FS-3540MFP Set Up And Operation Manual

8.

Troubleshooting

8.1

Unable to Print tests

Symptom:
In the Print Test application, when 'Print' button is pressed, no output is produced. After a delay, the
application exits.
Check:
Ensure the network cable is connected and link lights are active.
Check:
Job Status screen to ensure no other jobs are queued.
8.2

Unable to Scan tests for grading

Symptom:
In the Grade Test application, when 'Scan' button is pressed, MFP displays "Error occurred while
scanning" message.
Check:
Ensure the network cable is connected and link lights are active.
Check:
Ensure test sheets are placed properly on the document feeder.
Check:
If authentication is enabled on the MFP, ensure the values for Scan User and Scan Password (in
Application Settings) are correct.
© 2011 Kyocera Mita America, Inc.
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