Canon 9540A003 - Optura 400 Camcorder Instruction Manual page 77

Check if [Camera] is correctly set in the [Audio Tuning Wizard]. Click [Stop
Camera] in the [Conversation] window of Windows Messenger. Reset the
setting in the [Audio Tuning Wizard]. Click [Start Camera] to restart the
videoconference.
I receive the video picture of my contact in the [Conversation] window
of Windows Messenger, but not the sound.
If your contact is using a camcorder without NETWORK mode supporting
the memory card function, ask if the camcorder is set for recording to a
tape (e.g. the TAPE/CARD switch is set to TAPE).
Check the position of the speaker
volume lever in the [Conversation]
window of Windows Messenger. Move
the lever to the right until the volume
indicator on the right operates.
Check if the sound device is set to [Mute] in the [Control Panel].
1. From the [Start] menu, select [Control Panel].
2. Select [Sounds, Speech, and Audio Devices].
Troubleshooting
E
77