Troubleshooting And Useful Information; If The Software Cannot Be Installed - Sharp MX-M700U Software Setup Manual

TROUBLESHOOTING AND
4
USEFUL INFORMATION
This chapter provides solutions to problems that are frequently encountered when installing the software, and explains
how to remove the software and change the printer driver port.

IF THE SOFTWARE CANNOT BE INSTALLED

Problem
The software cannot
be installed.
The machine is not
detected (when
connected to a
network).
36
Point to check
Is there sufficient free space on your
hard drive?
Are you using an operating system that
is not supported?
Is the IP address of the machine
configured?
Is your computer connected to the same
network as the machine?
Solution
Delete any unneeded files and applications to increase
free space on your hard drive.
Make sure that the software can run on your operating
system.
For detailed information on installation requirements for
each software program in Windows, click the [Display
Readme] button in the installer.
In a Macintosh environment, this can be checked in
"ReadMe First" in the [US-English] folder ([English]
folder in areas other than the U.S.) in the [Readme]
folder of the "Software CD-ROM".
If the IP address of the machine is not configured, the
machine will not be detected. Make sure that the IP
address is configured correctly in "Network settings" in
the machine's administrator settings.
Windows:
If the machine and your computer are not connected
to the same local area network, the machine will not
be detected. If the two are connected to different
sub-networks, click the [Specify condition] button and
enter the machine's name (host name) or IP address
to search for the machine.
Macintosh:
If multiple AppleTalk zones exist, select the zone to
which the machine is connected from the menu.