Panasonic TY-TP50P10S - Touch-screen - Wired Operating Instructions Manual page 41

Problem Check point
The touch Has the touch panel
been calibrated?
position is
out of place.
Has the touch panel
been detached?
Is the sensor position
setting of the touch panel
correct?
The cursor Is the click mode suited
for the way you use the
poorly
touch panel?
follows
touching.
Is "Range for reducing
offset" appropriately set?
Double- Is "Double click support"
appropriately set?
clicks are not
recognized.
Is "Range for reducing
offset" appropriately set?
Objects
cannot be
Is "Range for reducing
selected by offset" appropriately set?
touching.
The cursor
Is something nearby
jumps or
emitting infrared rays?
points at
strange
Is there dirt or refl ective
positions. objects on the touch
panel surface or infrared
ray refl ective surface?
The setup Did you log in with
user privileges that
panel
restrict access to the
settings
folder where the Driver
cannot be
software execution fi le is
saved.
installed?
Before Calling for Service
Action to take
Calibrate the touch panel.
If the touch panel is detached and then reattached,
it may be installed in a slightly different position.
This can cause the touch position not to align with
the cursor position. Always calibrate the touch panel
after it has been detached and reattached.
If the wrong sensor position is set for the touch
panel, the direction of the touch and the direction
in which the cursor moves will differ. Set the sensor
position to match the direction of rotation of the
touch panel.
Start up the setup panel and select the mode that
best suits your needs from the "Click mode" pull-
down menu.
Set "Range for reducing offset" to a high value so
that the slightest touch is not treated as a dragging
operation.
Check the Double click support setting.
If "Range for reducing offset" is set low, the slightest
touch is treated as a dragging operation. Set a
higher value for "Range for reducing offset".
If "Range for reducing offset" is set low, the slightest
touch is treated as a dragging operation. Set a
higher value for "Range for reducing offset".
Infrared rays can penetrate and trigger malfunctions.
Move the infrared ray source as far away as
possible.
Dirt and refl ective matter can be recognized as
touches whereby causing malfunctions. Remove
any dirt and refl ective matter.
Log in with access privileges to the installation folder
or acquire access privileges to the folder. (See the
instruction manual of the OS.)
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