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91-5431-10-00_ATT5870_R0JUN040
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com
or call 1-800-222–3111. Please retain your receipt as your proof
of purchase.
PHONE
PROBLEM
If the phone does not
work at all, check these
items first:
If the above suggestions do not solve the problem, try re-initializing the
handset and base (see "To re-initialize the handset and base").
PROBLEM
If you have no dial tone:
PROBLEM
If you hear 2 quick
beeps when you try to
use the handset:
2/5/03
4:03 PM
Page 63
SOLUTION
• Make sure the power cord is plugged
into the base and an electrical outlet
not controlled by a wall switch.
• Make sure the telephone line cord is
plugged firmly into the base unit and
the telephone jack.
• Make sure the battery pack is installed
correctly.
SOLUTION
Check all the previous suggestions.
If you still do not hear a dial tone, disconnect
the phone and try another phone in the
same jack. If there is
no dial tone on that phone either, the
problem is probably in your wiring or local
service.
SOLUTION
• The handset and base are not
communicating properly. You might be
out of range. Move closer to the base
and try again.
• If moving closer to the base does
not help, follow the directions "To
re-initialize the handset and base."
PH
64
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