91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page V CONTENTS BEFORE YOU BEGIN ....1 PHONE BOOK ....... 38 Parts List............ 1 Store a Number and Name in About Caller Identification Phone Book ........38 (Caller ID) ..........2 Keypad Characters.........39 About the Calls Log ....... 2 Dial a Number in Phone Book ..
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page VI BEFORE YOU BEGIN Parts List Your box should include: Wallet Card Belt Clip Quick Start Guide This User’s Manual Handset Base Unit NiMH Battery Pack Long Telephone Line Cord Wall Mounting Bracket Power Cord Short Telephone Line Cord...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 1 About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 2 INSTALLATION Table/Desktop Installation NOTE: Install this telephone away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Connect the telephone line cord. Connect the power cord. The ON/OFF light goes on, and CL flashes in the Message Window.
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91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 3 Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. a) Remove battery b) Align the contacts and place compartment cover by the battery pack in the pressing on the raised spot battery compartment. and sliding downward.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 4 About Handset Registration The cordless handset that came with your system is automatically registered as Handset 1.There is no need to re-register. You may register up to a total of six Expansion Handsets to this telepnone system.(Model 5800 handset sold separately).
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 5 Wall Installation Connect the power cord and telephone line cord to the underside of the base, as shown (figure a). Position the mounting bracket as shown (figure b). Feed the short telephone line cord figure a through the hole in the center of the mounting bracket (figure b), align the...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 6 Spare Battery/Power Failure Backup You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 hours.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 7 Belt Clip You may choose to use the optional belt clip with your handset. a) Slide c) To remove, b) Press tabs down lift one side on belt clip into with your into slots grooves thumbnail on back of...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 8 FEATURE SETUP – HANDSET Feature Setup Menu Press the softkey under MENU to enter the Feature Setup menu. Use to choose features, then select to save your choice. NOTE: If you wait more than 20 seconds without pressing a key, the handset returns to the idle screen.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 9 Clock Mode You can choose to display the time when the phone is idle, or you can turn this feature off. The default setting is ON. Press MENU Press until the screen highlights VOICE ANNOUNCE HANDSET SETTINGS SET TIME CLOCK MODE...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 10 Sound Select This telephone uses the latest acoustic receiver design, providing you with four different sound quality settings. During a call, you can adjust the quality of the sound. Pressing repeatedly will cycle you through four different responses.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 11 Ringer Volume Adjust the volume of the handset ringer. Setting the volume so that no bars show on the graph turns the ringer off. Press MENU , then until the screen highlights HANDSET SETTINGS. Press when RINGER VOLUME is Press...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 12 Ringer Melody The Ringer Melody sets which ringer you hear when you have an outside call. The Ringer Melody default setting is #01; there are eight Ringer Melody selections. Press MENU , then until the screen highlights handset settings.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 13 Vibrate Control When this feature is on, the handset vibrates when you have an incoming call. The default setting is OFF. Press MENU , then until the screen highlights HANDSET SETTINGS. Press , then until the screen highlights VIBRATE CONTROL.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 14 Low Batt Tone You can set the handset to sound a tone when battery power is low, or you can turn the tone off. Default setting is ON. Press MENU , then until the screen highlights handset settings.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 15 Range Tone You can set the handset to sound a tone when you are approaching the range limit, or you can turn this tone off. The default setting is ON. Press MENU , then until the screen highlights HANDSET SETTINGS.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 16 Keypad Tone When this feature is on, each key press makes a sound. The default setting is ON. Press MENU , then until the screen highlights handset settings. Press , then until the screen highlights keypad tone.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 17 Set Contrast You can adjust the screen contrast for easy viewing. MENU Press , then until the screen highlights HANDSET SETTINGS. Press , then until the screen highlights CONTRAST. Press . The screen displays CONTRAST Press to decrease or...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 18 Language Setting You can set each registered handset so the display appears in English, Spanish or French. The default setting is ENGLISH. Press MENU , then until the screen highlights handset settings. Press , then until the screen highlights language.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 19 FEATURE SETUP – BASE Ringer Volume Make sure the base is not in use. Pressing and holding , then press VOL + or VOL - to adjust the ringer volume. Each time you press + or - you will hear how loud the setting is.To turn the ringer off, press - until you hear no tone.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 20 Ringer Melody Make sure the base is off. Press * * *. You will hear a tone and the IN USE light will flash. Press 1, 2, 3, 4, 5, 6, 7, or 8 to select a ringer melody.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 21 Dial Mode (Tone/Pulse) Make sure the base is off. Press * * *. You will hear a tone and the IN USE light will flash. Press 0. If the IN USE light goes on, you have selected TONE.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 22 TELEPHONE OPERATION Make a Call At the Handset Press P, then dial the number — OR — Dial the number, then press P. To end the call, press or place the handset in the base. At the Base Press K, then dial the number.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 23 Volume Handset You can adjust the volume of what you hear through the handset during a conversation by pressing + or the right side of the handset. You will hear a special tone when you reach the highest or lowest setting. Speaker During a conversation, press VOL + or VOL to adjust...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 24 Handset Speakerphone When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset on a flat surface (not in the base) and continue your conversation. NOTE: For best performance, use the handset speakerphone in a quiet location with the handset facing you from no more than four feet away.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 25 Redial Handset The last ten phone numbers dialed at the handset are stored in redial memory. Press REDIAL then press scroll through the umber in Redial Memory. Press P or K to dial the highlighted number.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 26 Flash/Call Waiting If you subscribe to Call Waiting service with your local telephone service provider, you can answer a new incoming call without losing your current call. Handset Press P/F to connect to the new call when you receive a call-waiting signal.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 27 Mute Handset During a telephone conversation, mute the handset microphone by pressing MUTE . The other party will be unable to hear anything on your end. The screen displays MICROPHONE MUTED To return to two-way conversation, press MUTE again.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 28 Hold Handset NOTE: When a call is on hold, the screen displays CALL ON HOLD. If the clock feature is on, this message will be displayed for five seconds, then return to the clock display with H on top of the screen.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 29 Temporary Tone Dialing If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call. Make the call, and wait until it is connected. Press t. Keys pressed after this send touch tone signals.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 30 DISPLAY SCREEN MESSAGES SCREEN DISPLAYS: WHEN: INCOMING OUTSIDE CALL You have an incoming phone call (without Caller ID). INTERCOM FROM You have an intercom call from [PARTY [PARTY NAME] NAME], for example HANDSET 2. Once an intercom call is underway, the handsets will show the icons of the participating parties.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 31 HANDSET ICONS THIS ICON: INDICATES Line In Use indicator On steady with no number next to it when another phone on this line is in use. On steady with one or more numbers next to it, indicating which extensions are using the line.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 32 BASE LIGHTS LIGHT STATUS: INDICATES: IN USE Base or handset is on a call. IN USE flashing Extension is in use. CHARGING Handset is in the base charging. MUTE Base microphone is muted. SPEAKER flashing Hold function is activated.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 33 INTERCOM OPERATION Intercom Calls If you have more than one handset (AT&T 5800, purchased separately) registered with your 5870 base, you can make intercom calls between handsets. From Base to All Handsets Press on on the base. All handsets will ring.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 34 Answering Intercom At handset, press P. At base, automatically answered. End Intercom At handset, press O. At base, pressK. To Answer an Incoming Call While Intercomming If an incoming call is received while you are using the intercom, you will hear a beep and the screen will display call informations as usual for 10 seconds.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 35 Blind Call Transfer If you have installed additional AT&T 5800 handsets (purchased separately) with your 5870 telephone, you can transfer a call from one handset to another. From the Handset XFER Press , then use to highlight where you want the call transferred.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 36 Conference Calling From the Handset If one handset is already on a call, you can connect a second handset to the call by pressing P on the second handset — OR — If you are on an intercom call and have a second call on hold, press P to add the held call to the conference call.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 37 PHONE BOOK This telephone can store up to 50 telephone numbers and names. Each number can be up to 32 digits long and each name can be up to 16 characters. Store a Number and Name in Phone Book Enter the number you want to store.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 39 Dial a Number in Phone Book Press . The screen displays FIND Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE 555-0123...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 40 Edit a Number/Name in Phone Book Press . The screen displays FIND Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE 555-0123...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 41 Delete a Number/Name in Phone Book Press . The screen displays FIND Press to scroll through memory in alphabetical order — OR — Enter the first letter of a name (then , if necessary) to display the name you’re searching for GEORGE 555-0123...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 42 CALLER ID OPERATION If you subscribe to Caller ID service with your local phone service provider, this phone stores all incoming calls (up to 50 at the handset) with valid Caller ID information in the calls log. Name, number, time and date information can all be stored, if they are sent with the call.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 43 Setup Talking Caller ID When you set up this feature, the base can announce the name or telephone number of up to 50 callers whose names/numbers are stored in your phone book before you answer the call. Each announcement can be up to three seconds long.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 44 Record a New Talking Caller ID Announcement Follow the directions on page 38 to “Store a Number and Name in Phone Book” After Step 4 in “Storing a Number and Name in Phone Book” (ENTRY HAS BEEN STORED!) the screen prompts RECORD VOICE ANNOUNCE?
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 45 Edit Talking Caller ID Announcement MENU Press , then press until the screen highlights VOICE ANNOUNCE. CALLS LOG INTERCOM VOICE ANNOUNCE HANDSET SETTINGS Press , then press until the screen highlights RECORD NEW. Press REVIEW RECORD NEW RECORD NEW...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 46 Review, Play, Erase Talking Caller ID Announcements Follow Steps 1–4 under “Edit Talking Caller ID Announcement” on page 46. Press ERASE to delete the announcement — OR — Press PLAY to hear the announcement —...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 47 Review Calls Log Press MENU , then press . The screen displays the most recent call in the calls log. JOHNSON THOMAS 908-555-0123 10:30P Oct12 #01 Press to scroll through call records. Store Record in Phone book While the call information is displayed, press , then use # to scroll through dialing options.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 48 Display Dial While you are reviewing the calls log, you can dial a number displayed on the screen.You can change the format of the number using “Dialing Options” below. Press P or K to dial the displayed number. Dialing Options While a call record is displayed, press then select...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 49 ANSWERING SYSTEM OPERATION AT THE BASE Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Turn Answering System On/Off Press to turn the system on or off.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 50 About Mailboxes This answering system has three voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing . All other messages will be recorded in Mailbox 1. About Announcements •...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 51 Record Your Announcement NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press 1, 2, or 3 to leave a message in the appropriate mailbox. Press m until you hear “Change announcement.”...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 52 Answering System Feature Setup You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. Make sure the answering system is Press and release m until you hear the system announce the feature you want to set.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 53 Feature summary Default settings indicated by SYSTEM ANNOUNCES: DESCRIPTION/DIRECTIONS: “Change remote access code” Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. The code can be changed to any two-digit number from 40--99.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 54 Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). Before playing a message, the system announces the day and time it was received.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 55 Adjust Playback Volume Press VOL + or VO - to adjust the base speaker volume while playing back messages. Call Screening/Intercept Make sure the answering system and call screening are on, and set the message playback volume control above level 1 so you can hear the caller’s message.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 56 Record a Memo You can record a memo up to four minutes long to store as an incoming message. Press and release Press a PLAY/STOP button to select a mailbox for the memo. After the beep, speak toward the microphone.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 57 MESSAGE WINDOW DISPLAY WINDOW DISPLAYS: WHEN: No messages in any mailbox – Total number of messages in all mailboxes, or current message number during message playback. ↔ Memory is full, or total number of messages –...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 58 ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Connect with the Answering System You can access many features of this system remotely from a touch tone phone. Dial your telephone number. When the system answers, enter your Remote Access Code (preset to 50).
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 59 REMOTE ACCESS COMMANDS FUNCTION: COMMAND: Press #, then enter the appropriate Play messages mailbox number(1, 2, or 3). The system in a mailbox plays new messages. If there are no new messages, the system plays old messages. Press # 4 while message is playing;...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 60 BATTERIES Battery Life A fully charged battery provides an average talk time of about eight hours, or standby time of five days. NOTE: Talk time and standby time may vary depending on operating conditions. Battery Indicator Ten to fifteen minutes before the battery charge gets too low to operate the handset, an empty battery icon (...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 61 Spare Battery/Power Failure Backup You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold separately) and keep it charged in the base at all times. In the event of a power failure, a fully charged battery in the spare battery compartment will allow you to make and receive calls from the cordless handset only for up to 2 hours.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 62 Replace the Handset Battery Pack Install the handset battery. Use only AT&T Battery 2401, SKU# 91077. Charge the handset battery. • Place the handset in the base. • Charge the battery for at least 12 hours. After the first charge, the battery will charge in eight hours.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 63 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1-800-222–3111. Please retain your receipt as your proof of purchase. PHONE PROBLEM SOLUTION...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 64 PHONE PROBLEM SOLUTION To re-initialize the 1 Disconnect the power to the base. handset and base: 2 Remove spare battery pack (if installed). 3 Remove the handset battery pack. 4 Wait at least 15 seconds. 5 Insert the handset battery pack.
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91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 65 PHONE PROBLEM SOLUTION If the phone does not • Make sure the ringer is on (see “Ringer ring when you receive Volume” on pages 12 and 20). a call: • Make sure the telephone line cord is connected firmly to the base and the telephone jack.
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 66 CALLER ID Problem Solution If the caller’s name or • Make sure you subscribe to Caller ID phone number is not service from your local telephone displayed: company. • Make sure the battery is charged. •...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 67 ANSWERING SYSTEM PROBLEM SOLUTION If messages are • If a caller leaves a very long message, incomplete: part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
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91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 68 ANSWERING SYSTEM Problem Solution If CL appears in the You need to reset the clock. The Message Window: answering system clock is not set automatically with incoming Caller ID information. Problem Solution If the system does not •...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 70 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS RF Frequency Band 2400 MHz – 2483.5 MHz (Handset to base) RF Frequency Band 5725 MHz – 5850 MHz (Base to handset) Number of Channels Channel Spacing 864 kHz Handset Transmit Power +23 dBm Base Transmit Power +29 dBm...
91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 71 INDEX # 21, 22 default settings 1 Dial Mode 22 dial tone 4, 64 * 22, 23 dialing options 49 Display Screen Messages 31 EDIT 41, 42 EMPTY ( ) 32, 61 Base 1, 23, 28, 35, 36 English 19 Base lights 33 ENTRY HAS BEEN STORED! 38...
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91-5431-10-00_ATT5870_R0JUN040 2/5/03 4:03 PM Page 72 NAME 38 Idle Screen 9 NAME IN USE light 22, 34, 35 NATURAL BOOST 11 NEW CALLS 43 Interference 65 NiMH Battery pack 1 noise or interference 65 NUMBER KEYPAD TONE 17 O 23, 25, 26, 35-37 language 19 long tone 53 low batt tone 15...
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