Dell B1160 User Manual page 141

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Printing quality problems
Condition
Toner specks
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 42).
A a
B b
C c
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 42).
A a
B b
C c
A a
B b
C c
A a
B b
C c
A a
B b
C c
Dropouts
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
A a B b C
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
A a B b C
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
A a B b C
A a B b C
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick or Thicker (see
A a B b C
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 42).
If these steps do not correct the problem, contact a service representative.
"Opening printing preferences" on page 32).
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 42).
Suggested Solutions
141
5. Troubleshooting

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