Displaying An Error Message; G3 Fax; If The Hdd Ready Indicator Indicates An Hdd Malfunction - Konica Minolta bizhub 361 User Manual

Fax/Scan function troubleshooting
11.3

Displaying an error message

When any trouble occurs, this machine displays an error screen with one of error messages shown in the
following table. Refer to the following table for corrective action.
If the action also fails to enable successful communication, contact your service representative.
11.3.1

G3 Fax

Error message
An error occurred during dialing op-
eration, and transmission failed.
Failed to confirm the destination
machine.
Scanning cannot continue due to in-
sufficient memory.
Failed to complete the job.
Check the line connection state.
Could not connect to the network.
Destinations for the specified trans-
mission method cannot be selected
because the maximum number of
destinations available for broad-
casting has been exceeded.
Image could not be saved in the
User Box due to insufficient HDD
capacity. Check log.
The number of User Boxes has
reached its maximum.
This user box has reached its maxi-
mum number of pages allowed.
The number of registered jobs has
reached the max. allowance. Wait
until current jobs are completed.
11.3.2

If the HDD Ready indicator indicates an HDD malfunction:

Contact your service representative.
501/421/361
Action
While the specified number of redials were completed, transmission did not
start. The recipient's line may be busy.
Check the recipient's condition and retry.
The destination machine is not verified even though [Yes] is specified for the
Check Dest. & Send function.
Check the fax number of the destination machine and retry.
Memory has become full during scanning operation.
To send the original as much as already scanned, press [Start], and to abort
transmission, press [Stop].
The phone line may be unplugged.
Check the phone line connection and connect it if it is disconnected.
A connection to the network could not be established. Check if the network
cable is correctly connected. In addition, check that the "Network Settings"
parameters in the Administrator Settings screen been correctly specified.
The number of destinations specified exceeds the number possible for a
broadcast transmission. Reduce the number of broadcast destinations for one
operation, and specify destinations in several batches.
The hard disk is full. Delete unnecessary data, and then try saving the data
again.
The number of user boxes that can be registered has reached the maximum
number possible. Delete unnecessary user boxes, and then try registering new
boxes again.
The number of documents that can be saved in a user box has reached the
maximum number possible. Delete unnecessary documents, and then try sav-
ing the document again.
The number of jobs that can be programmed has reached the maximum
number possible. Wait until the current jobs are completed, or delete the cur-
rent jobs.
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