Troubleshooting - Maytag MHWE500VW - Performance Series Front Load Washer Use And Care Manual

To use washer again:
1. Flush water pipes. Reconnect water inlet hoses to faucets. Turn on both water faucets.
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call.
Washer displaying code message and tone sounds
"F20" (Water Inlet Problem—no water or insufficient water supply)
Select POWER/CANCEL twice to cancel the cycle. Unplug washer or disconnect power.
Check the following:
Are both hot and cold water faucets completely turned on?
Are screens at inlet hose connection to washer clogged?
Are water inlet hoses kinked?
Are water inlet hoses frozen?
Plug in washer or reconnect power. Re-select cycle and press START/PAUSE. If the
problem remains, call for service.
"F21" (Drain Problem)
Select POWER/CANCEL twice to cancel the cycle. Unplug washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?
Plug in washer or reconnect power. Re-select cycle and press START/PAUSE. If the
problem remains, call for service.

TROUBLESHOOTING

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2. Plug in washer or reconnect power.
3. Run the washer through the Normal/Casual cycle with
recommended amount of HE detergent for a medium-size load, to clean the washer and
remove the antifreeze, if used.
To transport the washer:
1. If washer will be moved during freezing weather, put in 1 qt (1 L) of R.V.-type antifreeze
in the drum. Run washer on a Drain & Spin cycle.
2. Unplug the power cord.
3. Disconnect the drain hose from the drain system and attach to rear panel clips.
4. Shut off both water faucets.
5. Disconnect the water inlet hoses from faucets, then drain the hoses and clip them to the
rear panel of the washer.
IMPORTANT: Call for service. Do not reuse transport bolts. Washer must be transported in the
upright position. To avoid suspension and structural damage to your washer, it must be
properly set up for relocation by a certified technician.
Reinstalling the washer
1. Follow the "Installation Instructions" to locate, level, and connect the washer.
2. Run the washer through the Normal/Casual cycle with
recommended amount of HE detergent for a medium-size load, to clean the washer and
remove the antifreeze, if used.
"SUD" (Suds Routine)
When excessive suds are detected, a suds routine automatically starts. This routine
removes extra suds and assures proper rinsing of your garments. "SUD" is displayed
during rinsing and at the end of the cycle to inform you that Suds Routine was activated.
Use only HE (High Efficiency) detergents.
"F22" (Front Door Lock)
Select POWER/CANCEL twice to cancel the cycle.
Check the following:
Is the washer door firmly shut?
The door must be completely closed for the washer to operate. The door may look closed,
but may not be latched. Open the door and close firmly.
Were you washing a large load?
Before you close the washer door, check that clothes are inside the washer drum and
away from the seal area so the clothes can tumble freely. An overloaded basket may keep
the door from closing completely. Reduce your load size if needed. Close the door.
Press POWER/CANCEL and then press START/PAUSE.
"F" Codes other than F20, F21, or F22
Select POWER/CANCEL twice to cancel the cycle. Select DRAIN & SPIN if there is
excessive water in the washer.
Re-select cycle and press START/PAUSE. If the problem remains, call for service.
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