Samsung T27B750ND User Manual page 141

Other Information
Issues
The PIP menu is not available. PIP functionality is only available when you are using an HDMI, or Component source.
POP (product's internal
banner ad) appears on the
screen.
The product won't turn on.
There is no picture/video.
The remote control does not
work.
The cable/set top box remote
control doesn't turn the
product on or off, or adjust
the volume.
Solutions and Explanations
Select Home Use under Setup
✎
Watch these troubleshooting on video at www.samsung.com/spsn.
✎
Some functions and pictures shown in this manual are available on specific
models only.
✎
To keep your product in optimum condition, upgrade to the latest firmware on
the Samsung web site by USB (samsung.com → Support → Downloads).
Make sure the AC power cord is securely plugged in to the wall outlet and the
product.
Make sure the wall outlet is working.
Try pressing the button on the product to make sure the problem is not the remote.
P
If the product turns on, refer to "Remote control does not work" below.
Check the cable connections. Remove and reconnect all cables connected to the
product and external devices.
Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to
match the product's input connections. For example, if an external device's output is
HDMI, it should be connected to an HDMI input on the product.
Make sure your connected devices are powered on.
Be sure to select the correct input source
Reboot the connected device by unplugging it, and then reconnecting the device's
power cable.
Replace the remote control batteries. Make sure the batteries are installed with their
poles (+/–) in the correct direction.
Clean the sensor's transmission window on the remote.
Try pointing the remote directly at the product from 5~6 feet away.
Program the Cable/Set remote control to operate the product. Refer to the Cable/Set-
Top-Box user manual for the SAMSUNG TV code.
English - 141
mode. For details, refer to the Setup Feature.