Troubleshooting - Dynex DX-R24TV User Manual

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Troubleshooting

Use the following checklist for troubleshooting when you have problems with your
television. Consult your local dealer or service outlet if problems persist. Be sure all
connections are properly made when using with other units.
Problem
Television does not operate.
Poor sound or no sound.
Poor picture or no picture.
Poor reception on some
channels.
Poor color or no color.
Picture wobbles or drifts.
Digital broadcasting screen
problem.
No CATV reception.
Horizontal or diagonal bars
on screen.
No reception above channel
13.
No remote operation.
Television shuts off.
Solution
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off. Check fuse or circuit breaker.
• Unplug television for an hour, then plug it back in.
• Station or cable experiencing problems. Tune to another station.
• Check sound adjustments (volume and mute).
• Check for sources of possible interference.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Check antenna or cable connections. Adjust the antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Station is weak. Adjust the antenna to receive the desired station.
• Check for sources of possible interference.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or cable connections. Adjust the antenna.
• Check for sources of possible interference.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Cable company is scrambling signal.
• Adjust antenna.
• Check digital signal strength.
• Check all cable connections.
• Set AIR/CABLE menu option to the CABLE mode.
• Station or cable system problems. Try another station.
• Check antenna connections.
• Adjust or re-direct antenna.
• Check for sources of possible interference.
• Make sure the AIR/CABLE menu option is in the appropriate mode.
• If using an antenna, check the UHF antenna connections.
• Batteries are weak, dead, or inserted incorrectly.
• Remote is out of range. Move closer to television (within 15 feet [5 m]).
• Make sure the remote is aimed at the sensor.
• Confirm there are no obstructions between the remote and the
television.
• Make sure the power cord is plugged in.
• No broadcast on tuned station.
• Sleep timer is set.
• Power interrupted.
Troubleshooting