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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Problem Determination and Service Guide to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
178x
A fixed disk error occurred.
1801
A PCI adapter has requested memory
resources that are not available.
1802
No more I/O space is available for a PCI or
PCI Express adapter.
Action
1. Reseat the hard disk drive cable.
2. Replace the hard disk drive cable.
3. Run the hard disk drive diagnostic tests (see the
Problem Determination and Service Guide for
information about running the diagnostic tests).
4. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. Hard disk drive
b. (Trained service technician only) System
board
1. Make sure that no devices have been disabled in
the Configuration/Setup Utility program.
2. Change the order of the adapters in the PCI or
PCI Express slots. Make sure that the startup
(boot) device is positioned early in the scanning
order. (For information about the scanning order,
see the User's Guide on the IBM System x
Documentation CD).
3. Make sure that the settings for the adapter and all
other adapters in the Configuration/Setup Utility
program are correct. If the memory resource
settings are not correct, change them.
4. If all memory resources are being used, remove
an adapter to make memory available to the
adapter. Disabling the BIOS on the adapter might
correct the error. See the documentation that
comes with the adapter.
1. Make sure that the settings for the adapter and all
other adapters in the Configuration/Setup Utility
program are correct.
2. If the error code indicates a particular PCI or PCI
Express slot or device, remove that device.
3. Reseat each adapter.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Adapter
b. (Trained service technician only) System
board
Chapter 5. Solving problems
45
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